Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
1. What statement is true regarding decision C. Provides well-motivated candidates
making? D. Attracts well-qualified candidates - -
A) It is an analysis of a situation Ans: B
B) It is closely related to evaluation Feedback: recruiting from outside the
C) It involves choosing between courses of organization provides an opportunity to increase
action the pool of candidates for positions but is no
D) It is dependent upon finding the cause of a guarantee that these canddidates will be more
problem - - Ans: C qualified or motivated than those who come from
within the organization.
Feedback: Decision making is a complex
cognitive process often defined as choosing a
particular course of action. Problem solving is Which information is too much in flux to identify
part of decision making and is a systematic on an organizational chart?
process that focuses on analyzing a difficult A) Grapevine lines of communication
situation. Critical thinking, sometimes referred to B) Line and staff authority
as reflective thinking, is related to evaluation and C) Span of control
has a broader scope than decision making and D) Scalar chains - - Ans: A
problem solving. Feedback:
The grapevine lines of communication cannot be
placed on an organizational chart because they
1. Which represents the management functions are constantly in flux. The remaining information
that are incorporated into the management is stable and so identified on the chart.
process?
A) Planning, directing, organizing, staffing, and Which statement best describes mentorship?
evaluating A) The intensity and duration of relationships are
B) Planning, organizing, staffing, directing, and similar in mentorship and
controlling preceptorship
C) Organizing, planning, staffing, directing, and B) Staff cannot be assigned to become mentors.
evaluating It is a role voluntarily chosen by the mentor
D) Organizing, staffing, planning, implementing, C) "Mentees" must be willing to put aside their
and controlling - - Ans: B personal goals and beliefs in an effort to identify
more closely with their mentor
Feedback: D) Most nurses will have the opportunity for many
mentor relationships during their careers - -
Management functions include planning, Ans: B
organizing, staffing, directing, and controlling. Feedback:
These are incorporated into what is known as the The mentor makes a conscious decision to assist
management process. the protEgE in career development, with the
relationship usually lasting several years. The
remaining statements are not accurate regarding
What is the advantage of recruiting from outside mentorships.
the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
,Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
What is employee behavior best reinforced by? B) Worker satisfaction was integral to productivity
A) Praise from a supervisor C) Organization charts could depict the hierarchy
B) An increase in their pay of authority
C) A personally valued reward D) Impersonality of interpersonal relationships
D) Threat of punishment - - Ans: C should exist in organizations - - Ans: B
Feedback: Each person is a unique individual Feedback:
who is motivated by different things. The other Max Webers theories did not address worker
options lack that element of personal value. satisfaction. The other options do represent the
Weber organizational theory.
What is the best combination that characterizes
the communication process? When does communication have the greatest
A) Sender-receiver-message likelihood of being accurately interpreted?
B) Receiver-message-sender A) More than one mode is used
C) Sender-message-receiver B) Face-to-face communication is used
D) Message-sender-receiver - - Ans: C C) Written communication is used
Feedback: The combination that best D) The sender repeats the message using the
characterizes the communication process is same mode - - Ans: A
senderñmessageñreceiver. The other options Feedback: Using various communication
would result in the likelihood of methods in combination increases the likelihood
miscommunication. that everyone in the organization who needs to
hear the message actually will hear it. The other
options are single methods.
1. Which is the first step in the time management
process?
A. Completing the highest priority task What did motivational theorist Victor Vroom
B. Allowing enough time for sufficient daily state?
planning A) Personal motivators could be separated from
C. Reprioritizing based on new information job satisfiers
received B) People are motivated by three basic needs:
D. Delegating work that cannot be accomplished achievement, affiliation, and power
in a day - - Ans: B C) A manager's assumptions about workers
Feedback: Daily planning is essential if the directly affect the intrinsic motivation of the
manager is to manage by efficiency rather than workers
by crisis. The remaining options are steps that D) Employees' expectations about their work
occur after that planning. environment or a certain event will affect their
behavior - - Ans: D
Feedback: This theory is called Vroom's
Max Weber, as part of the scientific management expectancy model.
era, contributed immensely to the development
of organizational theory. Which statement is not
representative of his beliefs? What would be the most helpful intervention to
A) Bureaucracy could provide a rational basis for take to help a new RN adjust to the professional
administrative decisions nursing role?
,Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
A) Advise the new RN to avoid confrontations focuses on production in the workplace and on
with doctors whenever possible delineating organizational barriers to productivity.
B) Advise the new RN that this is the real world Little attention was given to worker job
not the textbook one satisfaction, and workers were assumed to be
C) Be alert to signs and symptoms of the shock motivated solely by economic rewards.
phase of role transition
D) Be alert to signs that the new RN has not
shed nursing school values - - Ans: C 2. What is the reason that first and middle-level
Feedback: managers experience more interruptions than
Managers should be alert to signs and symptoms higher-level managers?
of the shock phase of role transition. Managers A. They generally interact directly with a greater
should also ensure that some of the new nurses number of subordinates in daily planning
values are supported and encouraged so that B. They seldom have that clerical and secretarial
work and academic values can blend. The help assigned to higher-level managers
remaining options do not address the needs of C. They are more social in nature and personal
the new RN appropriately. interactions
D. They are busier than higher-level managers -
- ANS: A
A new graduate who began their nursing career Feedback: frequent interruptions are common for
6 months ago and who completed orientation 3 first and middle-level managers, who have a
months ago is in what stage of professional larger number of direct reports than do higher-
development? level managers. The other options are not
A) Experimentation generally true statements
B) Entry
C) Mastery
D) Disengagement - - Ans: B What is the weakness of the traditional problem
Feedback: the nurse is still in the entry stage and solving model?
will be until necessary skills are learned. It A) Its need for implementation time
generally takes an extended period of time to B) Its lack of a step requiring evaluation of results
obtain the skills necessary for mastery. The C) Its failure to gather sufficient data
remaining options are not relevant to this D) Its failure to evaluate alternatives - -
question. Ans: A
Feedback:
The traditional problem-solving model is less
2.) What does traditional management science effective when time constraints are a
focuses upon? consideration. Decision making can occur without
the full analysis required in problem
A) Meeting worker satisfaction solving. Because problem solving attempts to
B) Delineating barriers to productivity identify the root problem in situations,
C) Using a laissez-faire approach much time and energy are spent on identifying
D) Encouraging employee participation - - the real problem.
Ans: B
Feedback:
Classical, or traditional, management science 3. Which of the following statements is true
regarding decision making?
, Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
A) Scientific methods provide identical decisions
by different individuals for the
same problems Which reason qualifies as organizational
B) Decisions are greatly influenced by each justification for a career development program?
person's value system A) Employee attrition can be reduced
C) Personal beliefs can be adjusted for when the B) Personnel can be used more effectively
scientific approach to problem C) Employees can increase earning power
solving is used D) Employment benefits are increased - -
D) Past experience has little to do with the quality Ans: C, D
of the decision - - Ans: B Feedback: organizational justification for career
Feedback: develoment programs includes attrition reduction,
Values, life experience, individual preference, improved productivity, and general improved
and individual ways of thinking will quality of life. Although employees may earn
influence a person's decision making. No matter more money and additonal benefits as a result of
how objective the criteria will be, value career development, they are not the reason that
judgments will always play a part in a person's organizations undertake career development
decision making, either consciously or programs.
subconsciously.
Which statement concerning organizational
3. Which time waster does the manager have culture is true?
least control over? A) It presents how employees "perceive" an
A. Failure to set objectives organization
B. Inability to say no B) It defines how power is used by organizations
C. Procrastination to direct the work of others
D. Paperwork overload - - ANS: D C) It describes the predictable stages of group
Feedback: Excessive paperwork is an external and organizational development
time waster, the others are time wasters created D) It is a system of symbols, beliefs, values,
by the manager (internal). history, and communication patterns - -
Ans: D
Feedback:
3. What assumption about workers does Theory Organizational culture is the symbols and beliefs,
X hold? values, history, and communication patterns of
the organization. It differs from organizational
A) Workers will naturally put forth effort climate, which is how the employees perceive the
B) Workers need threats to be motivated organization. The other options are not relevant
C) Workers are diligent and responsible to the term organizational culture.
D) Workers are in tune with organizational needs
- - Ans: B
Feedback: Which statement best describes the managers
Theory X managers believe that their employees role in socialization?
are basically lazy, need constant supervision and A) Providing the employee with organizational
direction, and are indifferent to organizational rules and regulations
needs. B) Providing the new employee with a good
preceptor
Rated A
1. What statement is true regarding decision C. Provides well-motivated candidates
making? D. Attracts well-qualified candidates - -
A) It is an analysis of a situation Ans: B
B) It is closely related to evaluation Feedback: recruiting from outside the
C) It involves choosing between courses of organization provides an opportunity to increase
action the pool of candidates for positions but is no
D) It is dependent upon finding the cause of a guarantee that these canddidates will be more
problem - - Ans: C qualified or motivated than those who come from
within the organization.
Feedback: Decision making is a complex
cognitive process often defined as choosing a
particular course of action. Problem solving is Which information is too much in flux to identify
part of decision making and is a systematic on an organizational chart?
process that focuses on analyzing a difficult A) Grapevine lines of communication
situation. Critical thinking, sometimes referred to B) Line and staff authority
as reflective thinking, is related to evaluation and C) Span of control
has a broader scope than decision making and D) Scalar chains - - Ans: A
problem solving. Feedback:
The grapevine lines of communication cannot be
placed on an organizational chart because they
1. Which represents the management functions are constantly in flux. The remaining information
that are incorporated into the management is stable and so identified on the chart.
process?
A) Planning, directing, organizing, staffing, and Which statement best describes mentorship?
evaluating A) The intensity and duration of relationships are
B) Planning, organizing, staffing, directing, and similar in mentorship and
controlling preceptorship
C) Organizing, planning, staffing, directing, and B) Staff cannot be assigned to become mentors.
evaluating It is a role voluntarily chosen by the mentor
D) Organizing, staffing, planning, implementing, C) "Mentees" must be willing to put aside their
and controlling - - Ans: B personal goals and beliefs in an effort to identify
more closely with their mentor
Feedback: D) Most nurses will have the opportunity for many
mentor relationships during their careers - -
Management functions include planning, Ans: B
organizing, staffing, directing, and controlling. Feedback:
These are incorporated into what is known as the The mentor makes a conscious decision to assist
management process. the protEgE in career development, with the
relationship usually lasting several years. The
remaining statements are not accurate regarding
What is the advantage of recruiting from outside mentorships.
the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
,Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
What is employee behavior best reinforced by? B) Worker satisfaction was integral to productivity
A) Praise from a supervisor C) Organization charts could depict the hierarchy
B) An increase in their pay of authority
C) A personally valued reward D) Impersonality of interpersonal relationships
D) Threat of punishment - - Ans: C should exist in organizations - - Ans: B
Feedback: Each person is a unique individual Feedback:
who is motivated by different things. The other Max Webers theories did not address worker
options lack that element of personal value. satisfaction. The other options do represent the
Weber organizational theory.
What is the best combination that characterizes
the communication process? When does communication have the greatest
A) Sender-receiver-message likelihood of being accurately interpreted?
B) Receiver-message-sender A) More than one mode is used
C) Sender-message-receiver B) Face-to-face communication is used
D) Message-sender-receiver - - Ans: C C) Written communication is used
Feedback: The combination that best D) The sender repeats the message using the
characterizes the communication process is same mode - - Ans: A
senderñmessageñreceiver. The other options Feedback: Using various communication
would result in the likelihood of methods in combination increases the likelihood
miscommunication. that everyone in the organization who needs to
hear the message actually will hear it. The other
options are single methods.
1. Which is the first step in the time management
process?
A. Completing the highest priority task What did motivational theorist Victor Vroom
B. Allowing enough time for sufficient daily state?
planning A) Personal motivators could be separated from
C. Reprioritizing based on new information job satisfiers
received B) People are motivated by three basic needs:
D. Delegating work that cannot be accomplished achievement, affiliation, and power
in a day - - Ans: B C) A manager's assumptions about workers
Feedback: Daily planning is essential if the directly affect the intrinsic motivation of the
manager is to manage by efficiency rather than workers
by crisis. The remaining options are steps that D) Employees' expectations about their work
occur after that planning. environment or a certain event will affect their
behavior - - Ans: D
Feedback: This theory is called Vroom's
Max Weber, as part of the scientific management expectancy model.
era, contributed immensely to the development
of organizational theory. Which statement is not
representative of his beliefs? What would be the most helpful intervention to
A) Bureaucracy could provide a rational basis for take to help a new RN adjust to the professional
administrative decisions nursing role?
,Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
A) Advise the new RN to avoid confrontations focuses on production in the workplace and on
with doctors whenever possible delineating organizational barriers to productivity.
B) Advise the new RN that this is the real world Little attention was given to worker job
not the textbook one satisfaction, and workers were assumed to be
C) Be alert to signs and symptoms of the shock motivated solely by economic rewards.
phase of role transition
D) Be alert to signs that the new RN has not
shed nursing school values - - Ans: C 2. What is the reason that first and middle-level
Feedback: managers experience more interruptions than
Managers should be alert to signs and symptoms higher-level managers?
of the shock phase of role transition. Managers A. They generally interact directly with a greater
should also ensure that some of the new nurses number of subordinates in daily planning
values are supported and encouraged so that B. They seldom have that clerical and secretarial
work and academic values can blend. The help assigned to higher-level managers
remaining options do not address the needs of C. They are more social in nature and personal
the new RN appropriately. interactions
D. They are busier than higher-level managers -
- ANS: A
A new graduate who began their nursing career Feedback: frequent interruptions are common for
6 months ago and who completed orientation 3 first and middle-level managers, who have a
months ago is in what stage of professional larger number of direct reports than do higher-
development? level managers. The other options are not
A) Experimentation generally true statements
B) Entry
C) Mastery
D) Disengagement - - Ans: B What is the weakness of the traditional problem
Feedback: the nurse is still in the entry stage and solving model?
will be until necessary skills are learned. It A) Its need for implementation time
generally takes an extended period of time to B) Its lack of a step requiring evaluation of results
obtain the skills necessary for mastery. The C) Its failure to gather sufficient data
remaining options are not relevant to this D) Its failure to evaluate alternatives - -
question. Ans: A
Feedback:
The traditional problem-solving model is less
2.) What does traditional management science effective when time constraints are a
focuses upon? consideration. Decision making can occur without
the full analysis required in problem
A) Meeting worker satisfaction solving. Because problem solving attempts to
B) Delineating barriers to productivity identify the root problem in situations,
C) Using a laissez-faire approach much time and energy are spent on identifying
D) Encouraging employee participation - - the real problem.
Ans: B
Feedback:
Classical, or traditional, management science 3. Which of the following statements is true
regarding decision making?
, Nurse Leadership Practice Questions Exam 1 and Answers
Rated A
A) Scientific methods provide identical decisions
by different individuals for the
same problems Which reason qualifies as organizational
B) Decisions are greatly influenced by each justification for a career development program?
person's value system A) Employee attrition can be reduced
C) Personal beliefs can be adjusted for when the B) Personnel can be used more effectively
scientific approach to problem C) Employees can increase earning power
solving is used D) Employment benefits are increased - -
D) Past experience has little to do with the quality Ans: C, D
of the decision - - Ans: B Feedback: organizational justification for career
Feedback: develoment programs includes attrition reduction,
Values, life experience, individual preference, improved productivity, and general improved
and individual ways of thinking will quality of life. Although employees may earn
influence a person's decision making. No matter more money and additonal benefits as a result of
how objective the criteria will be, value career development, they are not the reason that
judgments will always play a part in a person's organizations undertake career development
decision making, either consciously or programs.
subconsciously.
Which statement concerning organizational
3. Which time waster does the manager have culture is true?
least control over? A) It presents how employees "perceive" an
A. Failure to set objectives organization
B. Inability to say no B) It defines how power is used by organizations
C. Procrastination to direct the work of others
D. Paperwork overload - - ANS: D C) It describes the predictable stages of group
Feedback: Excessive paperwork is an external and organizational development
time waster, the others are time wasters created D) It is a system of symbols, beliefs, values,
by the manager (internal). history, and communication patterns - -
Ans: D
Feedback:
3. What assumption about workers does Theory Organizational culture is the symbols and beliefs,
X hold? values, history, and communication patterns of
the organization. It differs from organizational
A) Workers will naturally put forth effort climate, which is how the employees perceive the
B) Workers need threats to be motivated organization. The other options are not relevant
C) Workers are diligent and responsible to the term organizational culture.
D) Workers are in tune with organizational needs
- - Ans: B
Feedback: Which statement best describes the managers
Theory X managers believe that their employees role in socialization?
are basically lazy, need constant supervision and A) Providing the employee with organizational
direction, and are indifferent to organizational rules and regulations
needs. B) Providing the new employee with a good
preceptor
