QMHA Test Prep – Questions With Proven
Solutions
Exam
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - Answer--c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on
your caseload to whom you are providing direct services.
, b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT
on your direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - Answer--c
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- Answer--a
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - Answer--b
Identify the correct answer
Orienting Consumers: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - Answer--Answers may vary. Orients
the consumer receiving services to the program including rules and expectations.
Collecting Information for Assessment: Provide the definition and give a real life
example in your work at Cascadia Health that pertains to this competency -
Answer--Answers may vary. Assists in gathering information about basic and community
living characteristics of the person receiving services for assessment purposes
Solutions
Exam
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - Answer--c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on
your caseload to whom you are providing direct services.
, b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT
on your direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - Answer--c
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- Answer--a
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - Answer--b
Identify the correct answer
Orienting Consumers: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - Answer--Answers may vary. Orients
the consumer receiving services to the program including rules and expectations.
Collecting Information for Assessment: Provide the definition and give a real life
example in your work at Cascadia Health that pertains to this competency -
Answer--Answers may vary. Assists in gathering information about basic and community
living characteristics of the person receiving services for assessment purposes
