Page 1 of 78
CALMHSA PEER SUPPORT CERTIFICATION
QUESTIONS AND CORRECT DETAILED SOLUTIONS
LATEST UPDATED VERSION JUST RELEASED
Question: What is psychotherapy? - ANSWER✔✔Safe and confidential exploration of feelings
and behaviors.
Question: What mental illnesses can CBT address? - ANSWER✔✔Anxiety, depression, bipolar
disorder, schizophrenia.
Q:What are the stages of recovery? - ANSWER✔✔Precontemplation, contemplation,
preparation, action, maintenance, termination.
Question: What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER✔✔You can provide an opportunity, but cannot force someone to take it.
, Page 2 of 78
Question: What is the role of a PSS? - ANSWER✔✔Support, resource, strength, empathy, and
compassion.
Question: What is the Trans-theoretical Model of Behavior Change? - ANSWER✔✔Change is a
process, interventions tailored to current stage are most effective.
Question: What is MI? - ANSWER✔✔Motivational Interviewing.
Question: What is precontemplation? - ANSWER✔✔Not yet thinking about changing.
Question: What is contemplation? - ANSWER✔✔Recognizes potential for change but is
conflicted and hesitant.
Question: What is preparation/determination? - ANSWER✔✔Devoted to transformation but
debating what to do.
Question: What is action? - ANSWER✔✔Making changes but has not reached stability.
, Page 3 of 78
Question: What is maintenance? - ANSWER✔✔Has accomplished goals and is making effort to
keep change.
Question: What is relapse/recurrence? - ANSWER✔✔A repetition of the issues will occur.
Question: What is MI? - ANSWER✔✔Motivational Interviewing, a client-centered approach to
behavior change.
Question: What is the role of the PSS in MI? - ANSWER✔✔To enable verbal exchange and help
the client discover how to make a change.
Question: Why is it important to ask clients why they want to make a change? -
ANSWER✔✔It's preferable to have the client advocate for a change in behavior.
Question: What is the importance of listening in MI? - ANSWER✔✔Listening well is at least as
important as speaking.
, Page 4 of 78
Question: What is the norm when it comes to behavior change? - ANSWER✔✔Recurrence or
relapse.
Question: What is the perception of mental and behavioral health in the community? -
ANSWER✔✔There is an inherent stigma.
Question: How can the transtheoretical model help improve your life? - ANSWER✔✔It can help
you make a positive change.
Question: What is the pre-contemplation stage of the transtheoretical model? -
ANSWER✔✔When people may want to change but haven't made a plan yet.
Question: What is the contemplation stage of the transtheoretical model? - ANSWER✔✔When
people begin to consider the pros and cons of making a change.
CALMHSA PEER SUPPORT CERTIFICATION
QUESTIONS AND CORRECT DETAILED SOLUTIONS
LATEST UPDATED VERSION JUST RELEASED
Question: What is psychotherapy? - ANSWER✔✔Safe and confidential exploration of feelings
and behaviors.
Question: What mental illnesses can CBT address? - ANSWER✔✔Anxiety, depression, bipolar
disorder, schizophrenia.
Q:What are the stages of recovery? - ANSWER✔✔Precontemplation, contemplation,
preparation, action, maintenance, termination.
Question: What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER✔✔You can provide an opportunity, but cannot force someone to take it.
, Page 2 of 78
Question: What is the role of a PSS? - ANSWER✔✔Support, resource, strength, empathy, and
compassion.
Question: What is the Trans-theoretical Model of Behavior Change? - ANSWER✔✔Change is a
process, interventions tailored to current stage are most effective.
Question: What is MI? - ANSWER✔✔Motivational Interviewing.
Question: What is precontemplation? - ANSWER✔✔Not yet thinking about changing.
Question: What is contemplation? - ANSWER✔✔Recognizes potential for change but is
conflicted and hesitant.
Question: What is preparation/determination? - ANSWER✔✔Devoted to transformation but
debating what to do.
Question: What is action? - ANSWER✔✔Making changes but has not reached stability.
, Page 3 of 78
Question: What is maintenance? - ANSWER✔✔Has accomplished goals and is making effort to
keep change.
Question: What is relapse/recurrence? - ANSWER✔✔A repetition of the issues will occur.
Question: What is MI? - ANSWER✔✔Motivational Interviewing, a client-centered approach to
behavior change.
Question: What is the role of the PSS in MI? - ANSWER✔✔To enable verbal exchange and help
the client discover how to make a change.
Question: Why is it important to ask clients why they want to make a change? -
ANSWER✔✔It's preferable to have the client advocate for a change in behavior.
Question: What is the importance of listening in MI? - ANSWER✔✔Listening well is at least as
important as speaking.
, Page 4 of 78
Question: What is the norm when it comes to behavior change? - ANSWER✔✔Recurrence or
relapse.
Question: What is the perception of mental and behavioral health in the community? -
ANSWER✔✔There is an inherent stigma.
Question: How can the transtheoretical model help improve your life? - ANSWER✔✔It can help
you make a positive change.
Question: What is the pre-contemplation stage of the transtheoretical model? -
ANSWER✔✔When people may want to change but haven't made a plan yet.
Question: What is the contemplation stage of the transtheoretical model? - ANSWER✔✔When
people begin to consider the pros and cons of making a change.
