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MHA 702 – Exam 3 (Chapters 7–9) | Exam Questions & Answers | 100% Verified Solutions | 2025 Latest Update

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This document contains updated exam questions and correct answers for MHA 702 Exam 3, covering Chapters 7 through 9. It includes fully verified solutions aligned with the 2025 course updates, ensuring accurate and comprehensive coverage of key health administration concepts. The material is structured to support efficient exam preparation and reflects the latest tested content.

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MHA 702 Exam 3 (ch 7-9) Exam Questions & Answers | 100% Verified
solutions |Questions with Correct Answers 2025 latest update!!

What is the nature of typical people centered
healthcare organization?
3 managment philosophies authoritarian, legalistic, humanistic
governing employee relations
-encompasses the beginnings of organized enterprise, including
master-slave relationships
Authoritarian management -people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating fear
force in authoritarian
management
2 autocratic styles of authoritiarn exploitative and benevolent
management
generally cruel leaders who literally exploit their followers for
Exploitative autocrats
personal gain; "attila the hun of school management"
look after their followers and ensure that they are well cared for and
Benevolent autocrats
protected; "fathers knows best school of management"
When did authoritarian during the 1900s, changing more at end of century
management start to deminish?
when did legalist movement begin? 1930s
what caused the legalistic passage of wage and hour laws and enactment of labor laws
movement?
how did the legalistic movement managers now interacted with employees out of a strict regard for employee
change how managers treated rights

their employees?
what contributed to expanding legislation and the human relations movement since the
humanistic middle of the 1900s
management?
fosters the belief that contented, well treated employees who are
humanistic managment
dealt with fairly were generally better producers and more loyal
humanistic management holds... the optimistic view that satisfied workers produce best

, legalistic management is driven by pessimistic and somewhat authoritarian assumptions about people
Why does authoritarian Tradition; most managers learn by on-the-job observation
management still exist today?
emergence of scientific management early years of 1900s
efficiency - defined largely by the amount of time required to
goal of scientific managment
perform any task; less time to perfrom a task = increase in
efficiency
prominent figures of scientific Frederick W Taylor, Frank and Lillian Gilberth, Henry Gantt, Frank Bunker
managment
Scientific managment focuses on process and production instead of people
What did scientific mangement do? strengthen the concept of production centered managment
described two systems to managment during the 1900s- Job
Rensis Likert (1961)
organization system and coopertive motivation system

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