Texas DPS Qualified Manager (QM) Certification Exam|
questions & answers & rationale | 2025/2026 | Latest Update|
Instant download!!
Focuses on key QM responsibilities, legal compliance, security procedures, and managerial
oversight in the DPS context.
1. Which of the following is the primary responsibility of a Qualified Manager (QM) in a
licensed security company?
A. Conducting all security officer patrols
B. Overseeing company operations to ensure compliance with DPS rules ✔
C. Issuing firearms permits
D. Handling customer complaints exclusively
Correct Answer: B
Rationale: The QM is responsible for ensuring the security company complies with all DPS rules
and regulations.
2. How often must a Qualified Manager renew their DPS QM license?
A. Every year
B. Every 2 years ✔
C. Every 5 years
D. Only when transferring companies
Correct Answer: B
Rationale: QM licenses must be renewed biennially to maintain active status.
,3. A security company plans to arm certain officers. Which duty falls under the QM’s
responsibility?
A. Selling firearms
B. Ensuring officers receive DPS-approved firearms training ✔
C. Authorizing weapon purchases outside the company
D. Conducting personal background checks
Correct Answer: B
Rationale: The QM ensures that armed officers are trained and certified according to DPS standards.
4. Which DPS rule MOST directly affects the daily operations of a security company?
A. Texas Penal Code Chapter 30
B. Texas Administrative Code, Title 37, Part 7, Chapter 35 ✔
C. Texas Transportation Code
D. OSHA workplace regulations
Correct Answer: B
Rationale: TAC Chapter 35 governs licensed security companies in Texas, including management,
training, and compliance.
5. A QM discovers that one of the company’s security officers failed to maintain required
training. What is the BEST action?
A. Ignore it until the next inspection
B. Report the violation to DPS and ensure the officer completes training ✔
C. Terminate the officer immediately
D. Adjust company records to show compliance
Correct Answer: B
Rationale: The QM must address noncompliance and report it to DPS, ensuring corrective action.
,6. Which of the following is considered a high-risk duty for a QM to monitor?
A. Administrative filing
B. Armed officer supervision ✔
C. Office scheduling
D. Customer service calls
Correct Answer: B
Rationale: Monitoring armed personnel is critical to prevent liability and ensure safety and
compliance.
7. When a licensed security company changes its physical address, what action must the QM
take?
A. Update the DPS license and notify DPS immediately ✔
B. Only inform the clients
C. No action is needed
D. Submit a verbal notice to local law enforcement
Correct Answer: A
Rationale: DPS rules require immediate notification of address changes to maintain licensing
compliance.
8. Which of the following records is the QM REQUIRED to maintain?
A. Employee training and licensing records ✔
B. Employee personal medical records
C. Client payroll records
D. Local utility bills
Correct Answer: A
Rationale: DPS rules require QMs to maintain records verifying all employees are properly trained
and licensed.
, 9. How should a QM handle an internal investigation involving a security officer accused of
misconduct?
A. Immediately terminate the officer
B. Document the incident, conduct a thorough investigation, and report to DPS if necessary ✔
C. Wait for DPS to contact the company
D. Only discuss the matter verbally with staff
Correct Answer: B
Rationale: Proper documentation and compliance with DPS reporting requirements are mandatory.
10. Which of the following is within the QM’s authority regarding company security policies?
A. Setting policy to comply with DPS regulations ✔
B. Issuing firearms outside of legal procedures
C. Conducting arrests
D. Establishing criminal penalties
Correct Answer: A
Rationale: The QM ensures company policies meet DPS regulations, including training, operations,
and licensing compliance.
11. What is the minimum age requirement to be a DPS-certified Qualified Manager?
A. 18 years
B. 21 years ✔
C. 25 years
D. No minimum age
Correct Answer: B
Rationale: DPS requires QM candidates to be at least 21 years old.
questions & answers & rationale | 2025/2026 | Latest Update|
Instant download!!
Focuses on key QM responsibilities, legal compliance, security procedures, and managerial
oversight in the DPS context.
1. Which of the following is the primary responsibility of a Qualified Manager (QM) in a
licensed security company?
A. Conducting all security officer patrols
B. Overseeing company operations to ensure compliance with DPS rules ✔
C. Issuing firearms permits
D. Handling customer complaints exclusively
Correct Answer: B
Rationale: The QM is responsible for ensuring the security company complies with all DPS rules
and regulations.
2. How often must a Qualified Manager renew their DPS QM license?
A. Every year
B. Every 2 years ✔
C. Every 5 years
D. Only when transferring companies
Correct Answer: B
Rationale: QM licenses must be renewed biennially to maintain active status.
,3. A security company plans to arm certain officers. Which duty falls under the QM’s
responsibility?
A. Selling firearms
B. Ensuring officers receive DPS-approved firearms training ✔
C. Authorizing weapon purchases outside the company
D. Conducting personal background checks
Correct Answer: B
Rationale: The QM ensures that armed officers are trained and certified according to DPS standards.
4. Which DPS rule MOST directly affects the daily operations of a security company?
A. Texas Penal Code Chapter 30
B. Texas Administrative Code, Title 37, Part 7, Chapter 35 ✔
C. Texas Transportation Code
D. OSHA workplace regulations
Correct Answer: B
Rationale: TAC Chapter 35 governs licensed security companies in Texas, including management,
training, and compliance.
5. A QM discovers that one of the company’s security officers failed to maintain required
training. What is the BEST action?
A. Ignore it until the next inspection
B. Report the violation to DPS and ensure the officer completes training ✔
C. Terminate the officer immediately
D. Adjust company records to show compliance
Correct Answer: B
Rationale: The QM must address noncompliance and report it to DPS, ensuring corrective action.
,6. Which of the following is considered a high-risk duty for a QM to monitor?
A. Administrative filing
B. Armed officer supervision ✔
C. Office scheduling
D. Customer service calls
Correct Answer: B
Rationale: Monitoring armed personnel is critical to prevent liability and ensure safety and
compliance.
7. When a licensed security company changes its physical address, what action must the QM
take?
A. Update the DPS license and notify DPS immediately ✔
B. Only inform the clients
C. No action is needed
D. Submit a verbal notice to local law enforcement
Correct Answer: A
Rationale: DPS rules require immediate notification of address changes to maintain licensing
compliance.
8. Which of the following records is the QM REQUIRED to maintain?
A. Employee training and licensing records ✔
B. Employee personal medical records
C. Client payroll records
D. Local utility bills
Correct Answer: A
Rationale: DPS rules require QMs to maintain records verifying all employees are properly trained
and licensed.
, 9. How should a QM handle an internal investigation involving a security officer accused of
misconduct?
A. Immediately terminate the officer
B. Document the incident, conduct a thorough investigation, and report to DPS if necessary ✔
C. Wait for DPS to contact the company
D. Only discuss the matter verbally with staff
Correct Answer: B
Rationale: Proper documentation and compliance with DPS reporting requirements are mandatory.
10. Which of the following is within the QM’s authority regarding company security policies?
A. Setting policy to comply with DPS regulations ✔
B. Issuing firearms outside of legal procedures
C. Conducting arrests
D. Establishing criminal penalties
Correct Answer: A
Rationale: The QM ensures company policies meet DPS regulations, including training, operations,
and licensing compliance.
11. What is the minimum age requirement to be a DPS-certified Qualified Manager?
A. 18 years
B. 21 years ✔
C. 25 years
D. No minimum age
Correct Answer: B
Rationale: DPS requires QM candidates to be at least 21 years old.
