(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Benchmarking - correct answer Studying other companies business practices for
comparison.
Bullwhip effect - correct answer Inaccurate or distorted demand information created
in the supply chain.
Business to Business commerce - correct answer Businesses buying and selling to
other businesses.
Business to consumer commerce - correct answer Businesses selling to individual
consumers.
Cause and effect diagrams - correct answer A chart that identifies potential causes of
particular quality problems.
Checklist - correct answer A list of common defects and the number of observed
occurrences of each.
Conformance to specifications - correct answer how well a product or service meets
the targets and tolerances set by designers.
, WGU C215 Operations Management
(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Continuous improvement - correct answer A philosophy of never ending
improvement.
Control charts - correct answer Charts used to evaluate whether a process is
operating within expectations.
Fitness for use - correct answer How well the product performs its intended purpose.
Flowchart - correct answer A schematic of the sequence of steps involved in a
process.
Forward integration - correct answer Owning or controlling the channels of
distributions
General warehouse - correct answer used for long term storage
Green supply chain management - correct answer Focucses on the role of the supply
chain with regard to its impact on the environment.
Histogram - correct answer A chart that shows frequency distribution of observed
values of a variable.
Incoming inspection - correct answer verifies the quality of incoming goods
, WGU C215 Operations Management
(Latest update 2026- 2027) Questions and
Answers 100% Correct {GRADE A} -WGU
Industry consortia - correct answer Industry owned markets for purchase of direct
inputs from limited number of suppliers.
Insourced - correct answer processes and activities completed in house
Internal failure costs - correct answer costs associated with discovering poor quality
product before it reaches customers.
Intranets - correct answer networks internal to the organization
ISO 14000 - correct answer Set of standards & certification focused on environmental
responsiblity
ISO 9000 - correct answer Set of quality standards & certification indicating
companies have met that standard.
Kaizen - correct answer Japanese term for continuous improvement through learning
and problem solving.
Logistics - correct answer Obtaining, producing an distributing materials and
products.