HCA Exam 1 Questions and Answers |Fall 2025/2026 Update |
100% Correct Latest
Question 1
What is the best course of action if an HCA witnesses another healthcare worker engaging in unethical behavior?
Correct Answer
Report the behavior to a supervisor or manager.
Question 2
Which of the following is NOT a consideration of the nurse when delegating a task?
Correct Answer
Is this a task that the support worker enjoys doing?
Question 3
A client tells you they feel more tired than usual and have been experiencing shortness of breath. The care plan does not
mention any issues with the client's breathing. What should you do?
Correct Answer
c
Page 1 of 57
,Question 4
In therapeutic communication, reflecting on what the client has said involves paraphrasing their statements to ensure
understanding and demonstrate empathy.
Correct Answer
True. This technique helps clarify communication and demonstrates that you are actively listening and engaged in the
conversation.
Question 5
A client you care for follows a strict religious routine that includes prayer at specific times, but their prayer time overlaps
with when you usually help them with personal care. What should you do?
Correct Answer
Adjust your schedule, if possible, to accommodate the client's religious practices.
Question 6
Which of the following are benefits of working on a team?
Correct Answer
Teamwork respects role boundaries.
Page 2 of 57
,Question 7
You are a new support worker. The other support worker on the unit is on break. Mrs. Yee asks you to transfer her off the
toilet by yourself because she wants to go to lunch right away, even though the transfer indicator sign behind her clearly
indicates that she requires a two-person transfer. This is an example of a(n):
Correct Answer
Ethical dilemma
Question 8
When communicating with a client who is emotionally distressed, what is the best approach to support them while
maintaining professional boundaries?
Correct Answer
Offer empathetic responses and active listening while maintaining a professional demeanor.
Question 9
Which type of setting provides accommodations, 24-hour professional nursing care, and support services to clients who
cannot care for themselves at home but do not need hospital care?
Correct Answer
Long-term care facility
Page 3 of 57
, Question 10
Which of the following practices is most important to ensure the safety and dignity of a client during personal care?
Correct Answer
Ensuring that all personal care procedures are performed in a private setting, with respect for the client's preferences and
dignity.
Question 11
Which of the following best reflects the ethical responsibility of an HCA in ensuring client dignity?
Correct Answer
Involving the client in decisions about their care whenever possible.
Question 12
Maintaining good eye contact during conversations is a part of effective communication with clients.
Correct Answer
True. Maintaining good eye contact during conversations helps establish trust, shows that you are engaged, and allows
for better understanding between you and the client.
Question 13
You overhear a co-worker discussing a client's medical condition in the staff break room where other employees and
visitors can hear. What is the most appropriate action for you to take?
Correct Answer
Quietly remind your co-worker that they should not discuss client information in public areas.
Page 4 of 57
100% Correct Latest
Question 1
What is the best course of action if an HCA witnesses another healthcare worker engaging in unethical behavior?
Correct Answer
Report the behavior to a supervisor or manager.
Question 2
Which of the following is NOT a consideration of the nurse when delegating a task?
Correct Answer
Is this a task that the support worker enjoys doing?
Question 3
A client tells you they feel more tired than usual and have been experiencing shortness of breath. The care plan does not
mention any issues with the client's breathing. What should you do?
Correct Answer
c
Page 1 of 57
,Question 4
In therapeutic communication, reflecting on what the client has said involves paraphrasing their statements to ensure
understanding and demonstrate empathy.
Correct Answer
True. This technique helps clarify communication and demonstrates that you are actively listening and engaged in the
conversation.
Question 5
A client you care for follows a strict religious routine that includes prayer at specific times, but their prayer time overlaps
with when you usually help them with personal care. What should you do?
Correct Answer
Adjust your schedule, if possible, to accommodate the client's religious practices.
Question 6
Which of the following are benefits of working on a team?
Correct Answer
Teamwork respects role boundaries.
Page 2 of 57
,Question 7
You are a new support worker. The other support worker on the unit is on break. Mrs. Yee asks you to transfer her off the
toilet by yourself because she wants to go to lunch right away, even though the transfer indicator sign behind her clearly
indicates that she requires a two-person transfer. This is an example of a(n):
Correct Answer
Ethical dilemma
Question 8
When communicating with a client who is emotionally distressed, what is the best approach to support them while
maintaining professional boundaries?
Correct Answer
Offer empathetic responses and active listening while maintaining a professional demeanor.
Question 9
Which type of setting provides accommodations, 24-hour professional nursing care, and support services to clients who
cannot care for themselves at home but do not need hospital care?
Correct Answer
Long-term care facility
Page 3 of 57
, Question 10
Which of the following practices is most important to ensure the safety and dignity of a client during personal care?
Correct Answer
Ensuring that all personal care procedures are performed in a private setting, with respect for the client's preferences and
dignity.
Question 11
Which of the following best reflects the ethical responsibility of an HCA in ensuring client dignity?
Correct Answer
Involving the client in decisions about their care whenever possible.
Question 12
Maintaining good eye contact during conversations is a part of effective communication with clients.
Correct Answer
True. Maintaining good eye contact during conversations helps establish trust, shows that you are engaged, and allows
for better understanding between you and the client.
Question 13
You overhear a co-worker discussing a client's medical condition in the staff break room where other employees and
visitors can hear. What is the most appropriate action for you to take?
Correct Answer
Quietly remind your co-worker that they should not discuss client information in public areas.
Page 4 of 57
