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answers
Four Functions of Management - CORRECT ANSWERS
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✔✔planning, organizing, leading, controlling|\ |\ |\
Four different levels of managers - CORRECT ANSWERS ✔✔Top-
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level managers, Middle-level managers, Frontline managers,
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Team leader |\
Three roles that all managers perform - CORRECT ANSWERS
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✔✔interpersonal roles, informational roles, decisional roles |\ |\ |\ |\ |\
Mangers need three broad skills - CORRECT ANSWERS
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✔✔technical skills, conceptual and decision skills, interpersonal
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and communication skills
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Major challenges facing managers - CORRECT ANSWERS ✔✔1.
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Globalization
2. Technological change
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3. The importance of knowledge and ideas
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4. Collaboration across organizational boundaries
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5. Increasingly diverse labor force
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,Sources of competitive advantage - CORRECT ANSWERS
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✔✔Innovation, Quality, Service, Speed, Cost Competitiveness, |\ |\ |\ |\ |\ |\
Sustainability
Origins of management - CORRECT ANSWERS ✔✔Egyptians,
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Chinese, Sun Tzu, Ancient Greeks, Venetians, Adam Smith
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Systematic Management - CORRECT ANSWERS ✔✔a classical |\ |\ |\ |\ |\ |\ |\
management approach that attempted to build into operations |\ |\ |\ |\ |\ |\ |\ |\
the specific procedures and processes that would ensure
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coordination of effort to achieve established goals and plans. |\ |\ |\ |\ |\ |\ |\ |\ |\
Brought on by industrial revolution
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Scientific Management - CORRECT ANSWERS ✔✔a classical
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management approach that applied scientific methods to analyze |\ |\ |\ |\ |\ |\ |\
and determine the "one best way" to complete production tasks,
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Frederick Taylor |\
Taylor's Four Principles of Scientific Management - CORRECT
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ANSWERS ✔✔1. Management should develop a precise, scientific
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approach for each element of one's work. |\ |\ |\ |\ |\ |\
2. Management should scientifically select, train, teach, and
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develop each worker. |\ |\
3. Management should cooperate with workers.
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4. Management should ensure an appropriate division of work
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and responsibility.
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, Gantt Chart - CORRECT ANSWERS ✔✔a simple bar chart that lists
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project tasks vertically against the project's time frame, listed
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horizontally
Frank and Lillian Gilbreth - CORRECT ANSWERS ✔✔Employed
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motion study to simplify work and improve productivity
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Bureaucracy Management - CORRECT ANSWERS ✔✔a classical
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management approach emphasizing a structured, formal network
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of relationships among specialized positions in the organization,
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Max Weber |\
Characteristics of an effective bureaucracy - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\ |\
✔✔1. Division of labor
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2. Authority
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3. Qualifications
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4. Ownership
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5. Rules
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Administrative Management - CORRECT ANSWERS ✔✔a classical |\ |\ |\ |\ |\ |\ |\
management approach that attempted to identify major |\ |\ |\ |\ |\ |\ |\
principles and functions that managers could use to achieve
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superior organizational performance
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Identified the 5 functions of management
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