NEWLY UPDATED 2025 CERTIFIED BEHAVIORAL
HEALTH CASE MANAGER (CBHCM) EXAM
QUESTIONS WITH 100% VERIFIED CORRECT
ANSWERS
A formal process that facilitates the clinically appropriate movement of clients
from one level of care to another, including from one practitioner to another is
called - ANSWER Transition planning
Under what circumstances can substance use information be disclosed -
ANSWER Whenever a release of information is signed to disclose information
to another party
When can you share information about a client with a third party WHITOUT a
valid release of information on file? - ANSWER Never, information can only
be released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources
during the initial assessment and ongoing planning is to - ANSWER Ensure
you have a complete client's assessment
Of the following which is considered a client need? - ANSWER Social skills
A progress note should include - ANSWER Factual events, important client
statements, and dates
Which of the following should the case manager know before making formal
and informal referrals to service providers - ANSWER The eligibility criteria
of resources agencies and service providers
Your clients tell you her brother, who pays her rent and household expenses,
died unexpected last week without a will. Your client client doesn't know know
, how she will be able to.. - ANSWER Conduct an assessment and service plan
update to include her new financial needs
Your client has just revealed that she has been in a abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate
response as - ANSWER Engage the client in developing a safety plan
Many program funders regulatory agencies, and others set documentation
timelines. Regardless of the client, which hierarchy must case managers follow
when determine - ANSWER Law and statutes, agency operating procedure,
funder requirements
When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should - ANSWER Ensure the service
match client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager - ANSWER
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to
attend to his behavioral health issues. Your client ove ____ needing to hire a
home painter and offers to do the work for you. What's the best response -
ANSWER Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is
to - ANSWER Obtain resources necessary to assist the client in meeting long
and short term goals
Your client recently missed an appointment to get his medication refilled. Your
client ask if you can call his doctor to get him get a new follow up appointment.
What is the next step? - ANSWER Ask your client to sign a release of
information so the authorization is documented
One of you agency funders requires case managers to complete a home visit
with the client before starting the assessment process. Your client calls you 320
min before the schedule unexpected houseguest. What is your best response? -
HEALTH CASE MANAGER (CBHCM) EXAM
QUESTIONS WITH 100% VERIFIED CORRECT
ANSWERS
A formal process that facilitates the clinically appropriate movement of clients
from one level of care to another, including from one practitioner to another is
called - ANSWER Transition planning
Under what circumstances can substance use information be disclosed -
ANSWER Whenever a release of information is signed to disclose information
to another party
When can you share information about a client with a third party WHITOUT a
valid release of information on file? - ANSWER Never, information can only
be released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources
during the initial assessment and ongoing planning is to - ANSWER Ensure
you have a complete client's assessment
Of the following which is considered a client need? - ANSWER Social skills
A progress note should include - ANSWER Factual events, important client
statements, and dates
Which of the following should the case manager know before making formal
and informal referrals to service providers - ANSWER The eligibility criteria
of resources agencies and service providers
Your clients tell you her brother, who pays her rent and household expenses,
died unexpected last week without a will. Your client client doesn't know know
, how she will be able to.. - ANSWER Conduct an assessment and service plan
update to include her new financial needs
Your client has just revealed that she has been in a abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate
response as - ANSWER Engage the client in developing a safety plan
Many program funders regulatory agencies, and others set documentation
timelines. Regardless of the client, which hierarchy must case managers follow
when determine - ANSWER Law and statutes, agency operating procedure,
funder requirements
When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should - ANSWER Ensure the service
match client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager - ANSWER
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to
attend to his behavioral health issues. Your client ove ____ needing to hire a
home painter and offers to do the work for you. What's the best response -
ANSWER Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is
to - ANSWER Obtain resources necessary to assist the client in meeting long
and short term goals
Your client recently missed an appointment to get his medication refilled. Your
client ask if you can call his doctor to get him get a new follow up appointment.
What is the next step? - ANSWER Ask your client to sign a release of
information so the authorization is documented
One of you agency funders requires case managers to complete a home visit
with the client before starting the assessment process. Your client calls you 320
min before the schedule unexpected houseguest. What is your best response? -
