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QMHA Test Prep Exam QUESTIONS AND CORRECT
DETAILED SOLUTIONS LATEST UPDATED VERSION
JUST RELEASED
Question: Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other resources,
while Care Coordination facilitates communication between various providers involved in the
client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients in order
to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers and
assisting them in getting to those appointments, including arranging transportation. - CORRECT
ANSWER✔✔a
Question: Identify the correct answer
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An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical conclusions, and
stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you accurately
understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - CORRECT ANSWER✔✔b
Question: Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - CORRECT
ANSWER✔✔c
QMHA Test Prep Exam QUESTIONS AND CORRECT
DETAILED SOLUTIONS LATEST UPDATED VERSION
JUST RELEASED
Question: Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other resources,
while Care Coordination facilitates communication between various providers involved in the
client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients in order
to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers and
assisting them in getting to those appointments, including arranging transportation. - CORRECT
ANSWER✔✔a
Question: Identify the correct answer
, Page 2 of 14
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical conclusions, and
stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you accurately
understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - CORRECT ANSWER✔✔b
Question: Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - CORRECT
ANSWER✔✔c