CSBI SAMPLE QUESTIONS – HFMA
QUESTIONS & SOLUTIONS
Productivity is generally assessed by
A.Benchmarking how many inputs are required
B.Looking at the raw number of increased products and services offered
C.Looking at the ratio of outputs to inputs
D.Looking at market share - ANSWERC. Looking at the ratio of outputs to inputs
Explanation: Productivity is a focus on how much input is required for desired quality
output.
Which of the following is part of the iterative process of creative analytic thinking.
A.Ideation
B.Insight
C.Distribution
D.Incapacitation - ANSWERB. Insight
Explanation: BI/Analytics consultants will be asked to address situations like that in the
following example. Although it is a simplified slice of the real thing, the example
illustrates processes and areas needing attention to avoid turns in the wrong direction,
or bad and possibly misleading results. It is an iterative process of creative analytic
thinking/preparation/ immersion/incubation/insight that the BI/ Analytics consultant must
engage.
Following the foundational work of understanding the type of work done in different
functional areas, learning who the stakeholders are and what their concerns and issues
are, and developing a plan to address stakeholder concerns, the next step in business
analytics is to:
A.Examine the market environment.
B.Begin identifying the type(s) of data required to conduct analysis.
C.Conduct research of similar past concerns to identify potential starting points.
D.Develop an understanding of the processes and data that will be involved in analysis.
- ANSWERD. Develop an understanding of the processes and data that will be involved
in analysis.
Explanation: One must develop an understanding of the processes that produce or use
data and information, along with an understanding of the actual data, as it is both
process activity and data produced by process activities that are the subject of analytics
activity.
Continuous, iterative exploration on individual aggregate situations (e.g., patient lengths
of stay, resource management, revenue cycle acceleration, supply chain management)
,throughout a course of care over time that answers certain questions, what actions are
needed, and what is the best that can happen, is known as:
A.Descriptive analytics
B.Predictive analytics
C.Prescriptive analytics
D.Iterative extrapolation - ANSWERC. Prescriptive analytics
Explanation: Prescriptive analytics uses the meaningful information derived from
ongoing exploration and the probabilities identified to establish a course of reasonable
action.
Any business organization, including a healthcare provider organization, is structured as
three main functional areas: operations, marketing, and finance. Why is it important to
understand this basic structure for business intelligence/analytics?
A.This structure provides a handy means of comparing organizations.
B.This structure properly focuses business intelligence into operations and provides the
boundaries of business intelligence activity.
C.This structure provides direction for simplifying business analytics.
D.This structure encourages a holistic, systemic framework for business analytics. -
ANSWERD. This structure encourages a holistic, systemic framework for business
analytics.
Explanation: Analytics addresses the dynamics and realities of interacting domains and
requires a systemic view for context and accuracy of findings. The key idea is focus --
recognition that organizational attention must be paid to all three functional areas
creates focus needed for sustainable success.
Which option is NOT a goal that should be kept in mind when displaying information in
meaningful and usable ways to guide decision-making?
A.Highlight the importance and meaning
B.Use pictures
C.More words, less graphics
D.Less is more - ANSWERC. More words, less graphics
Explanation: Edward Tufte, the globally renowned leader in the visual display of
information, outlines nine simple key points which include: showing the data, avoid
distorting what the data has to say and encouraging the eye to compare different pieces
of data.
Select which option is NOT part of the iterative process of creative analytic thinking.
A. Preparation
B. Immersion
C. Balance
D. Incubation - ANSWERB. Balance
, Explanation: BI/Analytics consultants will be asked to address situations like that in the
following example. Although it is a simplified slice of the real thing, the example
illustrates processes and areas needing attention to avoid turns in the wrong direction,
or bad and possibly misleading results. It is an iterative process of creative analytic
thinking/preparation/ immersion/incubation/insight that the BI/ Analytics consultant must
engage.
Consumers have played a role in the creation and maintenance of a flawed and
disconnected healthcare delivery system through one specific reality:
A.Consumers generally don't take good care of their health.
B.Consumers engage actively in competitive shopping for services.
C.Consumers are resistant to "sticker shock" i.e., prices are a secondary concern.
D.Consumers are disconnected from the impact of their economic decisions. -
ANSWERD. Consumers are disconnected from the impact of their economic decisions.
Explanation: This is the correct answer. It's a problem when consumers of anything are
disconnected from the economics of their decisions. Limited cost for consuming the
resources predisposes the consumer to always prefer more. Providers see opportunity-
potential markets and become reluctant to integrate or connect.
An essential skill that business intelligence professionals exercise in working with data
selected for an analytics project is:
A.Ongoing questioning of the data's relevance, accuracy, and completeness
B.Confirming data is accurate
C. Understanding how data systems operate
D.Defining the limits of analysis based on data characteristics - ANSWERA. Ongoing
questioning of the data's relevance, accuracy, and completeness
Explanation: If questioning of data does not arise naturally among data users, then a
critical aspect of one's work is to make sure it does.
What is the significance of the list of six leadership styles: authoritative, affiliative,
democratic, coaching, coercive, and pacesetting?
A.It identifies preferred types of leadership styles in priority order.
B.It identifies the leadership styles appropriate and not appropriate to today's business
environment.
C.It is a roadmap to leadership development as an executive.
D.It shows how to exercise influence and stimulate action in different circumstances. -
ANSWERD. It shows how to exercise influence and stimulate action in different
circumstances.
Explanation: Leadership at heart is about influencing and stimulating action. All of the
above styles are integrated in a strong leader.
QUESTIONS & SOLUTIONS
Productivity is generally assessed by
A.Benchmarking how many inputs are required
B.Looking at the raw number of increased products and services offered
C.Looking at the ratio of outputs to inputs
D.Looking at market share - ANSWERC. Looking at the ratio of outputs to inputs
Explanation: Productivity is a focus on how much input is required for desired quality
output.
Which of the following is part of the iterative process of creative analytic thinking.
A.Ideation
B.Insight
C.Distribution
D.Incapacitation - ANSWERB. Insight
Explanation: BI/Analytics consultants will be asked to address situations like that in the
following example. Although it is a simplified slice of the real thing, the example
illustrates processes and areas needing attention to avoid turns in the wrong direction,
or bad and possibly misleading results. It is an iterative process of creative analytic
thinking/preparation/ immersion/incubation/insight that the BI/ Analytics consultant must
engage.
Following the foundational work of understanding the type of work done in different
functional areas, learning who the stakeholders are and what their concerns and issues
are, and developing a plan to address stakeholder concerns, the next step in business
analytics is to:
A.Examine the market environment.
B.Begin identifying the type(s) of data required to conduct analysis.
C.Conduct research of similar past concerns to identify potential starting points.
D.Develop an understanding of the processes and data that will be involved in analysis.
- ANSWERD. Develop an understanding of the processes and data that will be involved
in analysis.
Explanation: One must develop an understanding of the processes that produce or use
data and information, along with an understanding of the actual data, as it is both
process activity and data produced by process activities that are the subject of analytics
activity.
Continuous, iterative exploration on individual aggregate situations (e.g., patient lengths
of stay, resource management, revenue cycle acceleration, supply chain management)
,throughout a course of care over time that answers certain questions, what actions are
needed, and what is the best that can happen, is known as:
A.Descriptive analytics
B.Predictive analytics
C.Prescriptive analytics
D.Iterative extrapolation - ANSWERC. Prescriptive analytics
Explanation: Prescriptive analytics uses the meaningful information derived from
ongoing exploration and the probabilities identified to establish a course of reasonable
action.
Any business organization, including a healthcare provider organization, is structured as
three main functional areas: operations, marketing, and finance. Why is it important to
understand this basic structure for business intelligence/analytics?
A.This structure provides a handy means of comparing organizations.
B.This structure properly focuses business intelligence into operations and provides the
boundaries of business intelligence activity.
C.This structure provides direction for simplifying business analytics.
D.This structure encourages a holistic, systemic framework for business analytics. -
ANSWERD. This structure encourages a holistic, systemic framework for business
analytics.
Explanation: Analytics addresses the dynamics and realities of interacting domains and
requires a systemic view for context and accuracy of findings. The key idea is focus --
recognition that organizational attention must be paid to all three functional areas
creates focus needed for sustainable success.
Which option is NOT a goal that should be kept in mind when displaying information in
meaningful and usable ways to guide decision-making?
A.Highlight the importance and meaning
B.Use pictures
C.More words, less graphics
D.Less is more - ANSWERC. More words, less graphics
Explanation: Edward Tufte, the globally renowned leader in the visual display of
information, outlines nine simple key points which include: showing the data, avoid
distorting what the data has to say and encouraging the eye to compare different pieces
of data.
Select which option is NOT part of the iterative process of creative analytic thinking.
A. Preparation
B. Immersion
C. Balance
D. Incubation - ANSWERB. Balance
, Explanation: BI/Analytics consultants will be asked to address situations like that in the
following example. Although it is a simplified slice of the real thing, the example
illustrates processes and areas needing attention to avoid turns in the wrong direction,
or bad and possibly misleading results. It is an iterative process of creative analytic
thinking/preparation/ immersion/incubation/insight that the BI/ Analytics consultant must
engage.
Consumers have played a role in the creation and maintenance of a flawed and
disconnected healthcare delivery system through one specific reality:
A.Consumers generally don't take good care of their health.
B.Consumers engage actively in competitive shopping for services.
C.Consumers are resistant to "sticker shock" i.e., prices are a secondary concern.
D.Consumers are disconnected from the impact of their economic decisions. -
ANSWERD. Consumers are disconnected from the impact of their economic decisions.
Explanation: This is the correct answer. It's a problem when consumers of anything are
disconnected from the economics of their decisions. Limited cost for consuming the
resources predisposes the consumer to always prefer more. Providers see opportunity-
potential markets and become reluctant to integrate or connect.
An essential skill that business intelligence professionals exercise in working with data
selected for an analytics project is:
A.Ongoing questioning of the data's relevance, accuracy, and completeness
B.Confirming data is accurate
C. Understanding how data systems operate
D.Defining the limits of analysis based on data characteristics - ANSWERA. Ongoing
questioning of the data's relevance, accuracy, and completeness
Explanation: If questioning of data does not arise naturally among data users, then a
critical aspect of one's work is to make sure it does.
What is the significance of the list of six leadership styles: authoritative, affiliative,
democratic, coaching, coercive, and pacesetting?
A.It identifies preferred types of leadership styles in priority order.
B.It identifies the leadership styles appropriate and not appropriate to today's business
environment.
C.It is a roadmap to leadership development as an executive.
D.It shows how to exercise influence and stimulate action in different circumstances. -
ANSWERD. It shows how to exercise influence and stimulate action in different
circumstances.
Explanation: Leadership at heart is about influencing and stimulating action. All of the
above styles are integrated in a strong leader.
