Test Bank
to accompany the 7th Edition of
Jeffrey M. Conte & Frank J. Landy’s
Work in the 21st Century:
An Introduction to Industrial and Organizational Psychology
For each chapter in the 7th Edition of Conte and Landy’s Work in the 21st Century: An Introduction to
Industrial and Organizational Psychology, this test bank contains multiple choice questions that can be
used in developing tests. Each chapter includes factual and applied questions as well as questions of a
more conceptual nature to facilitate critical thinking. Several questions address the same or similar
material, so instructors likely will want to choose one of the items for inclusion in a test. The correct
answer is indicated below each question. Questions or comments regarding this test bank can be sent to:
,Chapter 01: What is Industrial and Organizational Psychology?
Multiple Choice
1. According to the textbook, when people were asked the question: “If you were to get enough money
to live as comfortably as you would like for the rest of your life, would you continue to work or would
you stop working?” a majority people reported that
a. they would stop working.
b. they would continue working.
c. they would find a new and more exciting job.
d. they would take a lot of time off, but eventually return to work.
Ans: b
Section Ref: Module 1.1
2. Industrial-organizational psychologists are interested in all of the following except
a. how people’s work affects their home life.
b. how culture influences people’s perceptions of their working environments.
c. how personality characteristics influence work behavior.
d. how to best diagnose clinical disorders and offer therapy to employees.
Ans: d
Section Ref: Module 1.1
3. Dr. Duran was asked by company X to develop a selection system for hiring new employees and to
revise the existing performance appraisal system. Dr. Duran was most likely asked to do this because
of her experience in
a. human factors psychology.
b. personnel psychology.
c. clinical psychology.
d. organizational psychology.
Ans: b
Section Ref: Module 1.1
4. An organizational psychologist would be most likely concerned with
a. helping people organize their schedules and daily planners.
b. studying the interaction between humans and technology.
c. understanding the emotional and motivational side of work.
d. interviewing potential employees.
Ans: c
,Section Ref: Module 1.1
5. Which of the following psychologists is most likely concerned with how humans interact with
technology?
a. a personnel psychologist
b. a clinical psychologist
c. an organizational psychologist
d. a human factors psychologist
Ans: d
Section Ref: Module 1.1
6. Company Y has just designed a new checkout counter for a chain of supermarkets. This new checkout
counter will allow the employees to scan and bag groceries more efficiently. Development of the new
checkout counter was most likely done by a(n)
a. personnel psychologist.
b. organizational psychologist.
c. human resources director.
d. human factors psychologist.
Ans: d
Section Ref: Module 1.1
7. SIOP is Division 14 of the
a. American Psychological Association.
b. American Psychological Society.
c. Industrial-Organizational Psychologist.
d. Western Psychological Association.
Ans: a
Section Ref: Module 1.1
8. The division of the American Psychological Association that represents Industrial-Organizational
psychology is
a. Division 14.
b. Division 3.
c. Division 10.
d. Division 17.
Ans: a
Section Ref: Module 1.1
, 9. The SIOP website is a good place for aspiring I-O psychologists to examine. All of the following are
offered by the website except
a. JobNet — matching employers with applicants.
b. a list of SIOP publications.
c. online I-O psychology courses.
d. TIP — the SIOP quarterly newsletter.
Ans: c
Section Ref: Module 1.1
10. An electronics company announced they will double the number of drop off locations in its recycling
program from 800 to 1600. This is most likely the result of
a. an eco-sustainability goal
b. process efficiency
c. eco-benefits
d. cost-saving
Ans: a
Section Ref: Module 1.1
11. Which researcher suggested that our expertise in areas such as team building and training, stereotypes,
and organizational justice is the type of knowledge and skill necessary for bringing together the essential
coalition of governments, and organizations and a private industry?
a. Lori Foster Thompson
b. David Morris
c. Adrian Furnham
d. Stuart Carr
Ans: d
Section Ref: Module 1.1
12. Humanitarian work psychology refers to
a. the study of altruistic behavior in the workplace
b. the application of I-O psychology to the humanitarian arena
c. the study of non-profit organizational models
d. the application of altruistic principles in the workplace
Ans: b
Section Ref: Module 1.1
13. James McKeen Cattell had a major influence on the emergence of I-O psychology. He was among
the first to realize the importance of studying:
a. American organizations as representative of Japanese organizations.
b. differences among individuals as a way of predicting their behavior.
c. how organizations treat their employees as related to employee performance.
d. individual beliefs in understanding the work-family relationship.
Ans: b
Section Ref: Module 1.2
to accompany the 7th Edition of
Jeffrey M. Conte & Frank J. Landy’s
Work in the 21st Century:
An Introduction to Industrial and Organizational Psychology
For each chapter in the 7th Edition of Conte and Landy’s Work in the 21st Century: An Introduction to
Industrial and Organizational Psychology, this test bank contains multiple choice questions that can be
used in developing tests. Each chapter includes factual and applied questions as well as questions of a
more conceptual nature to facilitate critical thinking. Several questions address the same or similar
material, so instructors likely will want to choose one of the items for inclusion in a test. The correct
answer is indicated below each question. Questions or comments regarding this test bank can be sent to:
,Chapter 01: What is Industrial and Organizational Psychology?
Multiple Choice
1. According to the textbook, when people were asked the question: “If you were to get enough money
to live as comfortably as you would like for the rest of your life, would you continue to work or would
you stop working?” a majority people reported that
a. they would stop working.
b. they would continue working.
c. they would find a new and more exciting job.
d. they would take a lot of time off, but eventually return to work.
Ans: b
Section Ref: Module 1.1
2. Industrial-organizational psychologists are interested in all of the following except
a. how people’s work affects their home life.
b. how culture influences people’s perceptions of their working environments.
c. how personality characteristics influence work behavior.
d. how to best diagnose clinical disorders and offer therapy to employees.
Ans: d
Section Ref: Module 1.1
3. Dr. Duran was asked by company X to develop a selection system for hiring new employees and to
revise the existing performance appraisal system. Dr. Duran was most likely asked to do this because
of her experience in
a. human factors psychology.
b. personnel psychology.
c. clinical psychology.
d. organizational psychology.
Ans: b
Section Ref: Module 1.1
4. An organizational psychologist would be most likely concerned with
a. helping people organize their schedules and daily planners.
b. studying the interaction between humans and technology.
c. understanding the emotional and motivational side of work.
d. interviewing potential employees.
Ans: c
,Section Ref: Module 1.1
5. Which of the following psychologists is most likely concerned with how humans interact with
technology?
a. a personnel psychologist
b. a clinical psychologist
c. an organizational psychologist
d. a human factors psychologist
Ans: d
Section Ref: Module 1.1
6. Company Y has just designed a new checkout counter for a chain of supermarkets. This new checkout
counter will allow the employees to scan and bag groceries more efficiently. Development of the new
checkout counter was most likely done by a(n)
a. personnel psychologist.
b. organizational psychologist.
c. human resources director.
d. human factors psychologist.
Ans: d
Section Ref: Module 1.1
7. SIOP is Division 14 of the
a. American Psychological Association.
b. American Psychological Society.
c. Industrial-Organizational Psychologist.
d. Western Psychological Association.
Ans: a
Section Ref: Module 1.1
8. The division of the American Psychological Association that represents Industrial-Organizational
psychology is
a. Division 14.
b. Division 3.
c. Division 10.
d. Division 17.
Ans: a
Section Ref: Module 1.1
, 9. The SIOP website is a good place for aspiring I-O psychologists to examine. All of the following are
offered by the website except
a. JobNet — matching employers with applicants.
b. a list of SIOP publications.
c. online I-O psychology courses.
d. TIP — the SIOP quarterly newsletter.
Ans: c
Section Ref: Module 1.1
10. An electronics company announced they will double the number of drop off locations in its recycling
program from 800 to 1600. This is most likely the result of
a. an eco-sustainability goal
b. process efficiency
c. eco-benefits
d. cost-saving
Ans: a
Section Ref: Module 1.1
11. Which researcher suggested that our expertise in areas such as team building and training, stereotypes,
and organizational justice is the type of knowledge and skill necessary for bringing together the essential
coalition of governments, and organizations and a private industry?
a. Lori Foster Thompson
b. David Morris
c. Adrian Furnham
d. Stuart Carr
Ans: d
Section Ref: Module 1.1
12. Humanitarian work psychology refers to
a. the study of altruistic behavior in the workplace
b. the application of I-O psychology to the humanitarian arena
c. the study of non-profit organizational models
d. the application of altruistic principles in the workplace
Ans: b
Section Ref: Module 1.1
13. James McKeen Cattell had a major influence on the emergence of I-O psychology. He was among
the first to realize the importance of studying:
a. American organizations as representative of Japanese organizations.
b. differences among individuals as a way of predicting their behavior.
c. how organizations treat their employees as related to employee performance.
d. individual beliefs in understanding the work-family relationship.
Ans: b
Section Ref: Module 1.2
