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Summary social class and consumer behaviour/clear and exam ready notes

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These notes explain how social class affects consumer buying behaviour, preferences, lifestyle, and decision-making. Covers types of social class, key factors (income, occupation, education), and marketing relevance in simple language. Perfect for exams, revision, and assignments.

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Social Class and Consumer Behaviour

Definition:​
Social class is a group of individuals in a society who share similar economic, social, and
cultural status, which influences their buying behaviour.

Importance in Consumer Behaviour:

●​ Determines lifestyle, preferences, and consumption patterns.
●​ Helps marketers segment the market effectively.
●​ Influences brand choice, product quality preference, and shopping habits.

Determinants of Social Class:

1.​ Income: Higher income often leads to premium purchases.
2.​ Occupation: Job type affects lifestyle and consumption.
3.​ Education: Higher education influences product knowledge and choice.
4.​ Wealth: Assets and inherited status influence buying power.
5.​ Lifestyle and Values: Cultural and social norms shape consumption habits.

Consumer Behaviour by Social Class:

●​ Upper Class: Luxury goods, status symbols, exclusive services.
●​ Middle Class: Quality products, value for money, aspirational brands.
●​ Lower Class: Price-sensitive, basic necessities, discount purchases.

Applications in Marketing:

●​ Developing products and services targeted to specific social classes.
●​ Positioning brands to appeal to the desired social group.
●​ Designing advertising messages reflecting the values of the target class.

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