Operations Management Practice Test & Solutions: Supply Chain, Quality, Forecasting, Inventory, Lean, Scheduling, ERP

PRACTICE TEST FOR . .


Operations Management Creating Value Along the Supply Chain 9th Edition Roberta S
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. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
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Chapter.1.–.Introduction.to.Operations.and.Supply.Chain.Management

The.Operations.Function
1. The.operations.function.interacts.with
a. Marketing
b. Suppliers
c. Human.resources
d. Finance
e. All.of.the.above

Difficulty:.Easy.
Answer:.d


2. Operations.is.often.described.as
a. the.creative.core.of.an.organization
b. a.transformation.process
c. the.source.of.firm.profitability
d. all.of.the.above

Difficulty:.Easy.
Answer:.b




The.Evolution.of.Operations.and.Supply.Chain.Management
1. helped.to.enable.the.Industrial.Revolution.
a. Linear.programming
b. Quality.circles
c. Interchangeable.parts
d. The.Internet

Difficulty:.Easy.
Answer:.c

2. The.Principles.of.Scientific.Management.were.proposed.by
a. Adam.Smith
b. Henry.Ford
c. Frederick.Taylor

, d. Elton.Mayo
Difficulty:.Easy.
Answer:.c




3. Supply.chain.management.emerged.as
a. companies.started.to.outsource.production
b. the.number.of.suppliers.for.each.company.grew
c. globalization.expanded.the.reach.of.suppliers.and.customers
d. all.of.the.above

Difficulty:.Easy.
Answer:.d


4. The.quality.revolution.was.brought.to.us.by
a. Germany
b. Japan
c. China
d. Mexico

Difficulty:.Easy.
Answer:.b




Globalization
1. Globalization.has.grown.rapidly.due.to
a. World.trade.agreements
b. The.Internet
c. Outsourcing
d. All.of.the.above

Difficulty:.Easy.
Answer:.d

2. Which.of.the.following.countries.has.the.highest.hourly.wage.rate?
a. Norway
b. U.S.
c. Germany
d. South.Korea

Difficulty:.Moderate.
Answer:.a

3. Companies.go.global.to
a. take.advantage.of.favorable.costs

, b. gain.access.to.international.markets
c. build.reliable.sources.of.supply
d. all.of.the.above

Difficulty:.Easy.
Answer:.d


4. Which.of.the.following.countries.has.the.highest.trade.in.goods.as.a.percent.of.GDP?
a. U.S.
b. Germany
c. Japan
d. China

Difficulty:.moderate.
Answer:.b


Productivity.and.Competitiveness
1. The.most.common.measure.of.productivity.is
a. Labor.productivity
b. Multifactor.productivity
c. Material.productivity
d. Technological.productivity
Difficulty:.Easy.
Answer:.a


2. Productivity.is.defined.as
a. output.over.input
b. input.over.output
c. process.yield
d. exports.minus.imports


Difficulty:.Easy.
Answer:.a




Strategy.and.Operations

1. A.company's. is.what.they.do.better.than.anyone.else.
a. primary.task
b. core.competence
c. order.qualifier
d. positioning.strategy

, Difficulty:.Easy.
Answer:.b

2. The.balanced.scorecard.keeps.strategy.on.track.by.measuring
a. Finance,.marketing,.operations,.and.human.resources
b. Finance,.customers,.processes,.and.learning.and.growing
c. Shareholder.value,.customer.satisfaction,.production.efficiency,.and.worker.satisfaction
d. Inputs.and.outputs.to.each.critical.process

Difficulty:.Moderate.
Answer:.b

3. converts.strategy.into.measurable.objectives.down.through.the.organization.
a. Strategic.positioning
b. Policy.deployment
c. Production. planning
d. Vertical.integration
Difficulty:.easy.
Answer:.b

4. The.last.factor.considered.in.a.purchasing.decision.is.the
a. order.qualifier
b. order.winner
c. quality.factor
d. core.competency

Difficulty:.Easy.
Answer:.b
Concept Check Questions for Learning Objectives
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Chapter.1.Supplement.–.Operational.Decision-Making.Tools:.Decision.Analysis

Decision.Analysis.With.and.Without.Probabilities

1. In.a.decision-making.situation,.events.that.may.occur.in.the.future.are.known.as
a. risks
b. payoffs
c. states.of.nature
d. uncertainties

Difficulty:.easy.
Answer:.c

2. A.decision-making.criterion.that.can.be.used.for.decision-making.situations.under.conditions.of.risk.is
a. maximax
b. maximin
c. minimax.regret
d. expected.value