BA EXAM WITH CORRECT ANSWERS
2025
Scientificvmanagementvisvbasedvonveconomicvincentivesvandvthevpremisevthatvtherevisv"onevbestv
way"vtovperformvanyvjob.v-vcorrect-answersv-True
AvgroupvofvmanagementvconsultantsvisvstudyingvOGSIvManufacturingvandvitsvteamvmanagementvs
trategy.vOncevPetevJazoni'svworkvgroupvwasvselectedvforvspecialvattentionvbyvthevmanagementvcon
sultants,vthevworkvgroup'svproductionvoutputvnearlyvdoubled.vJazoni'svgroup'svreactionvtovthevspe
cialvattentionvisvanvexamplevof:v-vcorrect-answersv-thevHawthorneveffect
Trainingvworkersvbyvchangingvandvvaryingvjobsvisvcalledvjobvrotation.v-vcorrect-answersv-True
Avmanufacturingvcompanyvinvwhichvindustrialvengineersvhavevmaximizedvefficiencyvbyvdeterminin
gvthevbestvwayvtovperformveveryvtaskvfromvtighteningvavboltvtovoperatingvavforkliftvwouldvbevillustr
ativevof:v-vcorrect-answersv-scientificvmanagement
HumanvresourcesvmanagersvhavevyetvtovfindvanyvusevforvMaslow'svhierarchyvofvneeds.v-vcorrect-
answersv-False
Withvthevgoal-
settingvtheory,vmanagersvhavevlearnedvthatveasiervgoalsvmotivatevmoreveffectivelyvthanvchallengin
gvones.v-vcorrect-answersv-False
,InvHerzberg'svmodel,vsalaryvandvfringevbenefitsvarevjobvsatisfiers.v-vcorrect-answersv-False
Avknowledge-basedvworkvforcevisvqualitativelyvdifferentvfromvavskills-basedvworkvforce.v-vcorrect-
answersv-True
Inv2006,vThevHomevDepotvlaidvoffv300vworkersvinvitsvhomevoffice.vEvenvthoughvthevworkersvhavevle
ft,vthevsamevamountvofvworkvneedsvtovbevdone.vThisvsortvofvcompanyvdownsizingvoftenvleadsvto:v-
vcorrect-answersv-jobvenlargement
Thevrewardingvofvavbonusvforvfinishingvavjobvproposalvinvavtimelyvfashionvwouldvdemonstratevhowv
reinforcementvtheoryvcanvbevusedvtovmotivatevemployees.v-vcorrect-answersv-True
AtvChildren'svHospitalvinvDenver,vgoodvattendancevisvencouragedvbyvrecognizingvstaffvmembersvwh
ovhavevnotvmissedvworkvinvthevpreviousvthreevmonths.vAtvthree-
monthvintervals,vatvstaffvmeetings,vthevnamesvofvthosevwhovhavevnotvmissedvworkvthatvquartervar
evannounced.vThesevemployeesvarevgivenvribbonsvofvexcellence,vperfectvattendancevpins,vprizes,vt
otevbags,valarmvclocks,vgiftvcertificatesvorvmovievtickets.vAsvanvaddedvincentive,vthevpersonvwithvth
evlongestvrecordvofvperfectvattendancevisvallowedvtovchoosevfirstvfromvthevlistvofv"gifts."vThisvisvanve
xamplevofvhowv_____varevusedvinvassociationvwithvthev______vtheory.v-vcorrect-answersv-
rewards;vreinforcement
WhichvofvthevfollowingvisvNOTvonevofvthevcurrentvtrendsvinvbusinessvmanagementvtoday?v-
vcorrect-answersv-application vofvthevexpectancyvtheory
AccordingvtovMaslow'svhierarchyvofvneed,vthevmostvbasicvneedsvarevthevsocialvneeds.v-vcorrect-
answersv-False
Whichvofvthevfollowingvstatementsvaboutvformsvofvvariablevpayvarevtrue?v-vcorrect-answersv-Gain-
sharingvisvavmotivationalvplanvbasedvonvgroupvproductivity.
, Managersvcanvusevequityvtheoryvto:v-vcorrect-answersv-improvevworkervsatisfaction
TheoriesvXvandvYvmanagementvstylesvarevthevresultvofvstudiesvby:v-vcorrect-answersv-
DouglasvMcGregor
Thev_____vstylevofvmanagementvisvbasedvonvavpessimisticvviewvofvhumanvnaturevandvassumesvtha
tvthevaveragevpersonvdislikesvwork,vwillvtryvtovavoidvwork,vprefersvtovbevdirected,vavoidsvresponsibi
lity,vandvwantsvsecurityvabovevallvelse.v-vcorrect-answersv-TheoryvX
BillvNielsenvworksvasvavgraphicvdesigner.vHevarrivesvatvworkvatv7va.m.vandvgoesvhomevatv3vp.m.vOnev
ofvNielsen'svco-
workersvwhovperformsvthevsamevjobvasvhevdoesvarrivesvatvworkvatv10va.m.vandvgoesvhomevatv6vp.m
.vYetvanothervco-
workervarrivesvatv9va.m.vandvleavesvworkvatv5vp.m.vFromvthisvbriefvdescription,vyouvshouldvrealizevt
hatvNielsen'svemployervuses:v-vcorrect-answersv-flextime
_____vmeansvthatvavportionvofvanvemployee'svpayvisvdirectlyvlinkedvtovanvindividualvorvorganizatio
nalvperformancevmeasure.v-vcorrect-answersv-Variablevpay
WhichvofvthevfollowingvstatementsvaboutvTheoryvZvstylevofvmanagementvisvtrue?v-vcorrect-
answersv-TheoryvZvcontainsvmanyvelementsvfromvJapanesevmanagement.
Companiesvthatvarevtryingvtovlowervemployeevabsenteeismvare:v-vcorrect-answersv-
doingvallvofvthevabove
Feedbackvisvveryvimportantvtovthevsuccessfulvapplicationvofvthevgoal-settingvtheory.v-vcorrect-
answersv-True
InvHerzberg'svtheory,vsalaryvisvanvexamplevofva(n):v-vcorrect-answersv-hygienevfactor
2025
Scientificvmanagementvisvbasedvonveconomicvincentivesvandvthevpremisevthatvtherevisv"onevbestv
way"vtovperformvanyvjob.v-vcorrect-answersv-True
AvgroupvofvmanagementvconsultantsvisvstudyingvOGSIvManufacturingvandvitsvteamvmanagementvs
trategy.vOncevPetevJazoni'svworkvgroupvwasvselectedvforvspecialvattentionvbyvthevmanagementvcon
sultants,vthevworkvgroup'svproductionvoutputvnearlyvdoubled.vJazoni'svgroup'svreactionvtovthevspe
cialvattentionvisvanvexamplevof:v-vcorrect-answersv-thevHawthorneveffect
Trainingvworkersvbyvchangingvandvvaryingvjobsvisvcalledvjobvrotation.v-vcorrect-answersv-True
Avmanufacturingvcompanyvinvwhichvindustrialvengineersvhavevmaximizedvefficiencyvbyvdeterminin
gvthevbestvwayvtovperformveveryvtaskvfromvtighteningvavboltvtovoperatingvavforkliftvwouldvbevillustr
ativevof:v-vcorrect-answersv-scientificvmanagement
HumanvresourcesvmanagersvhavevyetvtovfindvanyvusevforvMaslow'svhierarchyvofvneeds.v-vcorrect-
answersv-False
Withvthevgoal-
settingvtheory,vmanagersvhavevlearnedvthatveasiervgoalsvmotivatevmoreveffectivelyvthanvchallengin
gvones.v-vcorrect-answersv-False
,InvHerzberg'svmodel,vsalaryvandvfringevbenefitsvarevjobvsatisfiers.v-vcorrect-answersv-False
Avknowledge-basedvworkvforcevisvqualitativelyvdifferentvfromvavskills-basedvworkvforce.v-vcorrect-
answersv-True
Inv2006,vThevHomevDepotvlaidvoffv300vworkersvinvitsvhomevoffice.vEvenvthoughvthevworkersvhavevle
ft,vthevsamevamountvofvworkvneedsvtovbevdone.vThisvsortvofvcompanyvdownsizingvoftenvleadsvto:v-
vcorrect-answersv-jobvenlargement
Thevrewardingvofvavbonusvforvfinishingvavjobvproposalvinvavtimelyvfashionvwouldvdemonstratevhowv
reinforcementvtheoryvcanvbevusedvtovmotivatevemployees.v-vcorrect-answersv-True
AtvChildren'svHospitalvinvDenver,vgoodvattendancevisvencouragedvbyvrecognizingvstaffvmembersvwh
ovhavevnotvmissedvworkvinvthevpreviousvthreevmonths.vAtvthree-
monthvintervals,vatvstaffvmeetings,vthevnamesvofvthosevwhovhavevnotvmissedvworkvthatvquartervar
evannounced.vThesevemployeesvarevgivenvribbonsvofvexcellence,vperfectvattendancevpins,vprizes,vt
otevbags,valarmvclocks,vgiftvcertificatesvorvmovievtickets.vAsvanvaddedvincentive,vthevpersonvwithvth
evlongestvrecordvofvperfectvattendancevisvallowedvtovchoosevfirstvfromvthevlistvofv"gifts."vThisvisvanve
xamplevofvhowv_____varevusedvinvassociationvwithvthev______vtheory.v-vcorrect-answersv-
rewards;vreinforcement
WhichvofvthevfollowingvisvNOTvonevofvthevcurrentvtrendsvinvbusinessvmanagementvtoday?v-
vcorrect-answersv-application vofvthevexpectancyvtheory
AccordingvtovMaslow'svhierarchyvofvneed,vthevmostvbasicvneedsvarevthevsocialvneeds.v-vcorrect-
answersv-False
Whichvofvthevfollowingvstatementsvaboutvformsvofvvariablevpayvarevtrue?v-vcorrect-answersv-Gain-
sharingvisvavmotivationalvplanvbasedvonvgroupvproductivity.
, Managersvcanvusevequityvtheoryvto:v-vcorrect-answersv-improvevworkervsatisfaction
TheoriesvXvandvYvmanagementvstylesvarevthevresultvofvstudiesvby:v-vcorrect-answersv-
DouglasvMcGregor
Thev_____vstylevofvmanagementvisvbasedvonvavpessimisticvviewvofvhumanvnaturevandvassumesvtha
tvthevaveragevpersonvdislikesvwork,vwillvtryvtovavoidvwork,vprefersvtovbevdirected,vavoidsvresponsibi
lity,vandvwantsvsecurityvabovevallvelse.v-vcorrect-answersv-TheoryvX
BillvNielsenvworksvasvavgraphicvdesigner.vHevarrivesvatvworkvatv7va.m.vandvgoesvhomevatv3vp.m.vOnev
ofvNielsen'svco-
workersvwhovperformsvthevsamevjobvasvhevdoesvarrivesvatvworkvatv10va.m.vandvgoesvhomevatv6vp.m
.vYetvanothervco-
workervarrivesvatv9va.m.vandvleavesvworkvatv5vp.m.vFromvthisvbriefvdescription,vyouvshouldvrealizevt
hatvNielsen'svemployervuses:v-vcorrect-answersv-flextime
_____vmeansvthatvavportionvofvanvemployee'svpayvisvdirectlyvlinkedvtovanvindividualvorvorganizatio
nalvperformancevmeasure.v-vcorrect-answersv-Variablevpay
WhichvofvthevfollowingvstatementsvaboutvTheoryvZvstylevofvmanagementvisvtrue?v-vcorrect-
answersv-TheoryvZvcontainsvmanyvelementsvfromvJapanesevmanagement.
Companiesvthatvarevtryingvtovlowervemployeevabsenteeismvare:v-vcorrect-answersv-
doingvallvofvthevabove
Feedbackvisvveryvimportantvtovthevsuccessfulvapplicationvofvthevgoal-settingvtheory.v-vcorrect-
answersv-True
InvHerzberg'svtheory,vsalaryvisvanvexamplevofva(n):v-vcorrect-answersv-hygienevfactor
