answered passed (2025/2026)
Group is a more inclusive term than team - correct answer ✔✔True
Self-managing teams are different from traditional work groups because...
A. They make greater use of consensus or democratic decision making
B. The teams are more strongly linked to the organizations hierarchy
C. They have fewer members
D. There is no leader
E. No answer text is provided - correct answer ✔✔A
Hawthorne discovered that:
A. Teams are no better at performing complex tasks than individuals
B. No answer text is provided
C. Social factors have an important impact on performance
D. Breaking up tasks into smaller ones lead to an increase in performance
E. Studying workers has no impact on worker performance - correct answer ✔✔C
Studies on teamwork originated in the field of:
A. Communication
B. Business
,C. Sociology
D. Psychology
E. No answer text provided. - correct answer ✔✔D
By the 1990s, research on teamwork:
A. Became more simple
B. Became multi-disciplinary
C. No answer text provided.
D. Stagnated
E. Remained laboratory-based - correct answer ✔✔B
Which of the following terms was created by the psychologist Kurt Lewin?
A. Equifinality
B. Group dynamics
C. No answer text provided.
D. Hawthorne effect
E. Scientific management - correct answer ✔✔B
Quality circles are a type of team found in Japan. - correct answer ✔✔True
The main criteria used to measure team success are:
A. Social relations, team maintenance, and viability.
B. No answer text provided.
, C. Task speed, quality, and accuracy.
D. Task completion, social relations, and individual benefit.
E. Individual success, team success, and organizational success. - correct answer ✔✔D
Conscientious team members are good to have because they are:
A. Better at avoiding conflicts
B. Able to handle stress
C. Social and communicative
D. Task and goal-focused - correct answer ✔✔D
What are parallel teams of production workers and supervisors who meet to analyze problems
and develop solutions to quality problems in the manufacturing process?
A. Encounter Groups
B. Project Teams
C. Quality Circles
D. Socio-technical Systems - correct answer ✔✔C
There is a clear way of measuring teamwork success. - correct answer ✔✔False
What style of power uses clear and confident communication with no emotion added to the
message?
A. Aggressive
B. Passive
C. Assertive