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Helen, the operations head of an organization, received a complaint stating that one of the
managers (Joe) was regularly harassing his subordinates. Instead of taking action, she neglected
the issue as she had high regard for the manager. It could be said that Helen has a tendency to
protect herself by disregarding ideas, situations, or people that are unpleasant. She was sure
that the allegations against the manager were not true. In the given scenario, the assumption
made by Helen is an example of _____. - correct answer ✔✔perceptual defense
The belief that leaders were born with certain natural abilities of power and influence
characterizes the _____ of leadership. - correct answer ✔✔great man theories
Which of the following is an example of consideration behavior of leaders? - correct answer
✔✔Seeking input from subordinates regarding important decisions
Refers to the degree to which a person is responsible, dependable, persistent, and achievement-
oriented - correct answer ✔✔Conscientiousness
The textbook defines leadership as: An influence relationship among leaders and followers who
intend real ____ and outcomes that reflect their shared _______. - correct answer ✔✔changes;
purposes
Managers and leaders are different because: - correct answer ✔✔managers maintain stability
while leaders promote change.
Which of the following is an example of initiating structure behavior of leaders? - correct
answer ✔✔directing tasks