IT Glue Certified Technician Exam Questions and
Answers
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Terms in this set (53)
When you add a step B. Document Author WRONG!!!!
block to a document and
you indicate the step and
its duration, which of the
following gets added to
the end of document?
A. Activity Log
B. Document Author
C. Total Duration
D. Nothing
,With one-way sync to a A. Organizations created in IT Glue are not pushed to
PSA, which of the your PSA WRONG!!!
following statements are
correct?
A. Organizations created
in IT Glue are not pushed
to your PSA
B. Synced Configuration
fields that you update in IT
Glue will be overwritten
by PSA fields
C. Configurations deleted
in the PSA will also be
deleted in IT Glue
D. Configurations deleted
in IT Glue will be
orphaned in the PSA
E. Sync frequency is
limited to once per day
In which of these places C. Notes field in a Configuration
can you create a table? D. A Document
E. Notes field in a Password
A. Quicknotes
B. Textbox field in a MISSING Another option
Flexible Asset
C. Notes field in a
Configuration
D. A Document
E. Notes field in a
Password
, True or False: A revision is False
created every time a
document is autosaved
To browse and filter a list C. Select Global > Assets > Configurations
of every configuration you Your Answer
have access to
A. From the Dashboard
select Configurations
B. Browse to each
Organization and select
Configurations
C. Select Global > Assets >
Configurations
Your Answer
D. Select Organizations >
Global > Configurations
Which of the following C. Applications, File Sharing, and Wireless
contains a list of examples
that are all Apps &
Services you would
document using flexible
assets?
A. Contacts, Passwords,
and LAN
B. Printers, Domains, and
SSL
C. Applications, File
Sharing, and Wireless
D. Passwords and Active
Directory
Answers
Save
Terms in this set (53)
When you add a step B. Document Author WRONG!!!!
block to a document and
you indicate the step and
its duration, which of the
following gets added to
the end of document?
A. Activity Log
B. Document Author
C. Total Duration
D. Nothing
,With one-way sync to a A. Organizations created in IT Glue are not pushed to
PSA, which of the your PSA WRONG!!!
following statements are
correct?
A. Organizations created
in IT Glue are not pushed
to your PSA
B. Synced Configuration
fields that you update in IT
Glue will be overwritten
by PSA fields
C. Configurations deleted
in the PSA will also be
deleted in IT Glue
D. Configurations deleted
in IT Glue will be
orphaned in the PSA
E. Sync frequency is
limited to once per day
In which of these places C. Notes field in a Configuration
can you create a table? D. A Document
E. Notes field in a Password
A. Quicknotes
B. Textbox field in a MISSING Another option
Flexible Asset
C. Notes field in a
Configuration
D. A Document
E. Notes field in a
Password
, True or False: A revision is False
created every time a
document is autosaved
To browse and filter a list C. Select Global > Assets > Configurations
of every configuration you Your Answer
have access to
A. From the Dashboard
select Configurations
B. Browse to each
Organization and select
Configurations
C. Select Global > Assets >
Configurations
Your Answer
D. Select Organizations >
Global > Configurations
Which of the following C. Applications, File Sharing, and Wireless
contains a list of examples
that are all Apps &
Services you would
document using flexible
assets?
A. Contacts, Passwords,
and LAN
B. Printers, Domains, and
SSL
C. Applications, File
Sharing, and Wireless
D. Passwords and Active
Directory
