MPO Module 4 (Chapter 4) Questions/Answers
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Terms in this set (42)
Which of the following 1) Evaluating whether individuals posses certain
steps are part of the desired traits.
attribute approach? 2) Defining a set of desired traits.
1) There is a direct linkage between performance
Which of the following are
appraisal and highly desirable rewards.
potential conditions under
2) There are competing goals
which appraisal politics
3) Raters are accountable in some way to the person
might take place?
being rated.
The performance Quality
management approach
that involves a
preventative approach to
errors, continuous
improvement, and a
customer orientation is
know as a __________________
approach.
, A performance measure Specificity
that doe a good job of
telling employees what is
expected of them and
how to meet those
expectations is said to
have a high level of
_____________ .
Managers who attempt to Behavioral
define which behaviors
employees have to exhibit
in order to effectively
complete their job are
using the __________________
approach to performance
management.
Which of the following 1) Financial
components of a 2) Customer
balanced scorecard's 3) Internal or operations
perspectives of 4) Learning and growth
performance?
There are three basic Performance management
purposes of an
organization's ___________
_____________ system.
Which of the following are 1) Identify the company's goals and objectives
the first two steps in the 2) Identify and develop performance measures for
performance key performance dimensions.
management process?
Learnsmart- Questions and Answers
Save
Terms in this set (42)
Which of the following 1) Evaluating whether individuals posses certain
steps are part of the desired traits.
attribute approach? 2) Defining a set of desired traits.
1) There is a direct linkage between performance
Which of the following are
appraisal and highly desirable rewards.
potential conditions under
2) There are competing goals
which appraisal politics
3) Raters are accountable in some way to the person
might take place?
being rated.
The performance Quality
management approach
that involves a
preventative approach to
errors, continuous
improvement, and a
customer orientation is
know as a __________________
approach.
, A performance measure Specificity
that doe a good job of
telling employees what is
expected of them and
how to meet those
expectations is said to
have a high level of
_____________ .
Managers who attempt to Behavioral
define which behaviors
employees have to exhibit
in order to effectively
complete their job are
using the __________________
approach to performance
management.
Which of the following 1) Financial
components of a 2) Customer
balanced scorecard's 3) Internal or operations
perspectives of 4) Learning and growth
performance?
There are three basic Performance management
purposes of an
organization's ___________
_____________ system.
Which of the following are 1) Identify the company's goals and objectives
the first two steps in the 2) Identify and develop performance measures for
performance key performance dimensions.
management process?
