ICAEW BST MODELS EXAM
QUESTIONS AND ANSWERS GRADED A+
2025/2026
4 levels of business planning - ANS 1. Mission Statement (purpose, strategy, policy, values)
2. SMART objectives
3. Corporate, business, functional
4. CSF: must do well and KPI: measures
Mendlows Matrix - ANS Low interest, low power: minimum effort
Low interest, high power: keep satisfied
High interest, high power: key player (involve)
High interest, low power: keep informed
PESTEL - ANS Political
Economic
Social
Technological
Environmental
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Legal
Porter's Five Forces - ANS 1. Barriers to entry
2. Buying power of suppliers
3. Buying power of buyers
4. Rivalry
5. Substitute products
Porter's Diamond - ANS 1. Firms - strategy / rivalry
2. Demand conditions
3. Supporting industry
4. Factors - basic / advanced
Value Chain: Activities - ANS Firm infrastructure
HR management
Tech development
Procurement
Inbound logistics
Operations
Outbound logistics
Marketing and sales
Service
Value system - ANS 1. Supplier
2. Company
3. Distributor
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
QUESTIONS AND ANSWERS GRADED A+
2025/2026
4 levels of business planning - ANS 1. Mission Statement (purpose, strategy, policy, values)
2. SMART objectives
3. Corporate, business, functional
4. CSF: must do well and KPI: measures
Mendlows Matrix - ANS Low interest, low power: minimum effort
Low interest, high power: keep satisfied
High interest, high power: key player (involve)
High interest, low power: keep informed
PESTEL - ANS Political
Economic
Social
Technological
Environmental
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Legal
Porter's Five Forces - ANS 1. Barriers to entry
2. Buying power of suppliers
3. Buying power of buyers
4. Rivalry
5. Substitute products
Porter's Diamond - ANS 1. Firms - strategy / rivalry
2. Demand conditions
3. Supporting industry
4. Factors - basic / advanced
Value Chain: Activities - ANS Firm infrastructure
HR management
Tech development
Procurement
Inbound logistics
Operations
Outbound logistics
Marketing and sales
Service
Value system - ANS 1. Supplier
2. Company
3. Distributor
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.