BYU HRM 391 EXAM 1 QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
What is OB - ANS The systematic study and application of knowledge about how individuals
and groups act within the organizations in which they work
Why OB: organization, group, individual - ANS Organization: 2+ people unified by the same
purpose
Shared vision/ambition
What is Organizational Culture (OC) - ANS A system of shared assumptions, values, and
artifacts that show people what is appropriate behavior and inappropriate behavior
The culture of the organization is closely linked to organizational design
Three Levels of OC - ANS Artifacts: Visible, often not decipherable
Values: Greater level of awareness
Assumptions: Greater level of awareness
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Artifacts - ANS Symbols of culture in physical and social work environment
Mission statements, stories, rituals, rules & policies, physical layout
Assumptions - ANS Deeply held beliefs that guide behavior and tell members of an
organization how to perceive and think about things
Values - ANS Expoused: What members say they value
Enacted: reflected in the way individuals actually behave
Why does OC Matter? - ANS An organization's culture may be one of its strongest assets or its
biggest liabilities
OC is an effective control mechanism dictating employee behavior
Culture, or shaped values within the organization may be related to increased performance
Organizations which have a rare and hard to imitate culture may enjoy a competitive advantage
Strong Culture - ANS A consensus on values that drive the company with an intensity that is
recognizable even to outsiders
It facilitates performance because: it's characterized by goal alignment
It creates high levels of motivation because of shared values by members
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
ANSWERS GRADED A+ 2025/2026
What is OB - ANS The systematic study and application of knowledge about how individuals
and groups act within the organizations in which they work
Why OB: organization, group, individual - ANS Organization: 2+ people unified by the same
purpose
Shared vision/ambition
What is Organizational Culture (OC) - ANS A system of shared assumptions, values, and
artifacts that show people what is appropriate behavior and inappropriate behavior
The culture of the organization is closely linked to organizational design
Three Levels of OC - ANS Artifacts: Visible, often not decipherable
Values: Greater level of awareness
Assumptions: Greater level of awareness
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Artifacts - ANS Symbols of culture in physical and social work environment
Mission statements, stories, rituals, rules & policies, physical layout
Assumptions - ANS Deeply held beliefs that guide behavior and tell members of an
organization how to perceive and think about things
Values - ANS Expoused: What members say they value
Enacted: reflected in the way individuals actually behave
Why does OC Matter? - ANS An organization's culture may be one of its strongest assets or its
biggest liabilities
OC is an effective control mechanism dictating employee behavior
Culture, or shaped values within the organization may be related to increased performance
Organizations which have a rare and hard to imitate culture may enjoy a competitive advantage
Strong Culture - ANS A consensus on values that drive the company with an intensity that is
recognizable even to outsiders
It facilitates performance because: it's characterized by goal alignment
It creates high levels of motivation because of shared values by members
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
