Test Bank For Communication in the Real
World, Version 2.0
Communication - answers The process of generating meaning by sending and receiving
verbal and nonverbal symbols and signs that are influenced by multiple contexts
Why is it important to study communication? - answers Communication is essential for
life. It is important to learn about communication, because being a skilled communicator
can help you:
• Obtain important life skills.
• Enhance and manage the quality of your relationships.
• Improve your physical and emotional health.
Encoding - answers the process of turning thoughts into communication
Decoding - answers the process of turning communication into thoughts
Channel - answers the sensory route encoded messages are sent through to the
receiver for decoding
Cultural Context - answers the various aspects of identities that influence
communication (i.e. race, ability, class, gender, etc.)
Relational Context - answers the previous interpersonal history and type of relationship
we have with someone that influences our communication
Social Context - answers the stated rules or unstated norms from the society we live
within that guide communication
Psychological Context - answers the mental and emotional factors present during a
communication encounter. (i.e. stress, anxiety, emotions, etc.)
Physical Context - answers the environmental factors during a communication
encounter (i.e. the size, layout, temperature, or lighting of a space)
Transmission Model of Communication - answers • communication is linear, one-way
process
• sender intentionally sends message to receiver
• receiver is target/end point
• either successful or unsuccessful, message is received or not received
• emphass on clarity and effectiveness
• accounts for environmental and semantic noise
, Environmental Noise - answers any physical noise present in a communication
encounter
Semantic Noise - answers noise that occurs in the encoding and decoding process
when participants do not understand a symbol
Interaction Model of Communication - answers • communication is two-way process
• participants alternate as sender and receiver
• generate meaning by sending messages and receiving feedback
• interaction focused rather than message focues
• accounts for phyical and psychological context
• doesn't judge effectiveness of communication based on transmission and receival of
single message
Feedback - answers messages sent in response to other messages
Transaction Model of Communication - answers • communicators generate social
realities within social, relational, and cultural concepts
• communicate to construct our realities, relationships, and communities rather than
communicate about them
• communicators are simultaneously senders and receivers
Perception - answers process of selecting, organizing, and interpreting information
Visual and Aural Stimulation - answers the selective attention given things that are
visually (eyes) and/or aurally (ears) stimulating
Needs and Interests - answers the selective attention given to information that meets
our needs or interests
Expectations - answers the selective attention given to expected or unexpected
phenomenon
Listening Skills - answers Barriers to listening include noise (physical and mental),
confirmation bias (searching for any possible information that confirms your already set
beliefs), and information processing.
Organization - answers process of perception where we sort and categorize information
we perceive based on innate and learned cognitive patterns. organize based on
categories of proximity, similarity, and difference
Proximity - answers assumption that close to each other go together
Similarity - answers assumption that similar-looking or similar-acting things belong
together
World, Version 2.0
Communication - answers The process of generating meaning by sending and receiving
verbal and nonverbal symbols and signs that are influenced by multiple contexts
Why is it important to study communication? - answers Communication is essential for
life. It is important to learn about communication, because being a skilled communicator
can help you:
• Obtain important life skills.
• Enhance and manage the quality of your relationships.
• Improve your physical and emotional health.
Encoding - answers the process of turning thoughts into communication
Decoding - answers the process of turning communication into thoughts
Channel - answers the sensory route encoded messages are sent through to the
receiver for decoding
Cultural Context - answers the various aspects of identities that influence
communication (i.e. race, ability, class, gender, etc.)
Relational Context - answers the previous interpersonal history and type of relationship
we have with someone that influences our communication
Social Context - answers the stated rules or unstated norms from the society we live
within that guide communication
Psychological Context - answers the mental and emotional factors present during a
communication encounter. (i.e. stress, anxiety, emotions, etc.)
Physical Context - answers the environmental factors during a communication
encounter (i.e. the size, layout, temperature, or lighting of a space)
Transmission Model of Communication - answers • communication is linear, one-way
process
• sender intentionally sends message to receiver
• receiver is target/end point
• either successful or unsuccessful, message is received or not received
• emphass on clarity and effectiveness
• accounts for environmental and semantic noise
, Environmental Noise - answers any physical noise present in a communication
encounter
Semantic Noise - answers noise that occurs in the encoding and decoding process
when participants do not understand a symbol
Interaction Model of Communication - answers • communication is two-way process
• participants alternate as sender and receiver
• generate meaning by sending messages and receiving feedback
• interaction focused rather than message focues
• accounts for phyical and psychological context
• doesn't judge effectiveness of communication based on transmission and receival of
single message
Feedback - answers messages sent in response to other messages
Transaction Model of Communication - answers • communicators generate social
realities within social, relational, and cultural concepts
• communicate to construct our realities, relationships, and communities rather than
communicate about them
• communicators are simultaneously senders and receivers
Perception - answers process of selecting, organizing, and interpreting information
Visual and Aural Stimulation - answers the selective attention given things that are
visually (eyes) and/or aurally (ears) stimulating
Needs and Interests - answers the selective attention given to information that meets
our needs or interests
Expectations - answers the selective attention given to expected or unexpected
phenomenon
Listening Skills - answers Barriers to listening include noise (physical and mental),
confirmation bias (searching for any possible information that confirms your already set
beliefs), and information processing.
Organization - answers process of perception where we sort and categorize information
we perceive based on innate and learned cognitive patterns. organize based on
categories of proximity, similarity, and difference
Proximity - answers assumption that close to each other go together
Similarity - answers assumption that similar-looking or similar-acting things belong
together
