MANA 3335 EXAM 3.
From question to perfection| Study with confidence!
What is motivation in the workplace? - Answer: The set of forces that cause people to
behave in certain ways.
What are the three determinants of individual performance? - Answer: Motivation, Ability,
Work environment.
What are the three categories of needs in the ERG Theory? - Answer: Existence,
Relatedness, Growth.
What happens when needs remain unsatisfied according to the ERG Theory? - Answer: The
person becomes frustrated, regresses to a lower level, and begins to pursue those needs
again.
What are the three types of needs in Maslow's Hierarchy? - Answer: Need for achievement,
Need for affiliation, Need for power.
What is the Expectancy Theory of motivation? - Answer: It suggests that individuals are
motivated to act based on the expected outcomes of their actions.
What is the Porter-Lawler Extension? - Answer: It states that if performance results in
equitable and fair rewards, people will be more satisfied.
What are extrinsic rewards? - Answer: Outcomes set and awarded by external parties, such
as pay and promotion.
What are intrinsic rewards? - Answer: Outcomes that are internal to the individual, such as
self-esteem and sense of accomplishment.
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1
, What does Equity Theory contend? - Answer: People are motivated to seek social equity in
the rewards they receive for performance.
What are the three feelings regarding equity in Equity Theory? - Answer: Feeling
overrewarded, feeling equitably rewarded, feeling underrewarded.
What is Goal-Setting Theory? - Answer: It posits that behavior is a result of conscious goals
and intentions.
What are the characteristics of effective goals? - Answer: Goal difficulty, Goal specificity,
Goal acceptance, Goal commitment.
What is positive reinforcement? - Answer: A method of strengthening behavior with
rewards or positive outcomes after a desired behavior is performed.
What is punishment in the context of reinforcement theory? - Answer: Used to weaken
undesired behaviors by using negative outcomes or unpleasant consequences when the
behavior is performed.
What is empowerment in motivational strategies? - Answer: The process of enabling
workers to set their own work goals, make decisions, and solve problems within their
sphere of responsibility.
What is a compressed work schedule? - Answer: Typically a 4-day (40 hour) work week.
What is job sharing? - Answer: When two part-time employees share one full-time job.
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
From question to perfection| Study with confidence!
What is motivation in the workplace? - Answer: The set of forces that cause people to
behave in certain ways.
What are the three determinants of individual performance? - Answer: Motivation, Ability,
Work environment.
What are the three categories of needs in the ERG Theory? - Answer: Existence,
Relatedness, Growth.
What happens when needs remain unsatisfied according to the ERG Theory? - Answer: The
person becomes frustrated, regresses to a lower level, and begins to pursue those needs
again.
What are the three types of needs in Maslow's Hierarchy? - Answer: Need for achievement,
Need for affiliation, Need for power.
What is the Expectancy Theory of motivation? - Answer: It suggests that individuals are
motivated to act based on the expected outcomes of their actions.
What is the Porter-Lawler Extension? - Answer: It states that if performance results in
equitable and fair rewards, people will be more satisfied.
What are extrinsic rewards? - Answer: Outcomes set and awarded by external parties, such
as pay and promotion.
What are intrinsic rewards? - Answer: Outcomes that are internal to the individual, such as
self-esteem and sense of accomplishment.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, What does Equity Theory contend? - Answer: People are motivated to seek social equity in
the rewards they receive for performance.
What are the three feelings regarding equity in Equity Theory? - Answer: Feeling
overrewarded, feeling equitably rewarded, feeling underrewarded.
What is Goal-Setting Theory? - Answer: It posits that behavior is a result of conscious goals
and intentions.
What are the characteristics of effective goals? - Answer: Goal difficulty, Goal specificity,
Goal acceptance, Goal commitment.
What is positive reinforcement? - Answer: A method of strengthening behavior with
rewards or positive outcomes after a desired behavior is performed.
What is punishment in the context of reinforcement theory? - Answer: Used to weaken
undesired behaviors by using negative outcomes or unpleasant consequences when the
behavior is performed.
What is empowerment in motivational strategies? - Answer: The process of enabling
workers to set their own work goals, make decisions, and solve problems within their
sphere of responsibility.
What is a compressed work schedule? - Answer: Typically a 4-day (40 hour) work week.
What is job sharing? - Answer: When two part-time employees share one full-time job.
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
