GMS 200 FINAL EXAM QUESTIONS
AND ANSWERS
IntellectualzCapitalz-zanswer--Thezsharedzknowledgezofzazworkforce
Globalizationz-zanswer--
Theztedencyzofzbusinesseszandztechnologiesztozspreadzthroughoutzthezworld
Shamrockz3zLeavesz-zanswer--
Thez3zleaveszofzalmostzeachzandzeveryzorganizationzarezfullztimezworkers,zcontractzwo
rkerszandzaprs-timezworkers
PortfoliozWorkerz-zanswer--Someonezwhozhaszup-to-
datezskillszsoztheyzcanzmovezfromzjobztozjob
Productivityz-zanswer--Thezquantityzandzqualityzgozworkzperformance
PerformancezEffectivenessz-zanswer--Thezoutputzmeasurezofzgoalzaccomplishment
PerformancezEfficiencyz-zanswer--
Anzinputzmeasurezofzresourcezcostzassociatedzwithzgoalzaccomplishment
SustainablezInnovationz-zanswer--
Whenzazbusinesszcreatesznewzproductszandzproductionzmethodszthatzhavezreducedze
nvironmentalzimpacts
SpecificzEnvironmentz-zanswer--
Alsozcalledztaskzenvironment,zconsistszofzthezactualzorganizations,zcommittees,zgroup
szandzpersonszwithzwhomzazbusinesszinteractszwithzandzconductszbusinesszwith
ValuezCreationz-zanswer--Thezcreationzforzvaluezforzsatisfyingzneedszforzstakeholders
StrategiczPositioningz-zanswer--
Helpingzanzorganizationzdozsamezthingszaszotherzbusinesszbutzinzdifferentzways
EnvironmentalzUncertaintyz-zanswer--
Azlackzofzinformationzforzthezexternalzenvironmentzofzazbusinesszorzanzorganization
Managerz-zanswer--
Azpersonzwhozsupports,zactivateszandziszresponsiblezforzthezworkzofzothers
TopzManagerz-zanswer--Guidezthezperformancezofzthezorganizationzaszazwhole
, MiddlezManagerz-zanswer--
Thesezarezthezmanagerszwhozreportztoztheztopzmanagerszwhozarezinzchargezofzlargezdi
visions
LinezManagerz-zanswer--
Directlyzcontributeztozproducingzthezorganizationszgoodszorzservices
StaffzManagerz-zanswer--
Usezspecialztechnicalzexpertiseztozadvisezandzsupportzlinezworkers
FunctionalzManagersz-zanswer--Arezresponsiblezforzonezarea
GeneralzManagersz-zanswer--Arezresponsiblezforzcomplex,zmultifunctionalzunits
Adminsz-zanswer--Azmanagerzinzazpubliczorganization
Accountabilityz-zanswer--Thezrequirementztozshowzperformancezresultsztozazsuperior
EffectivezManagerz-zanswer--
Helpszotherszachievezhighzperformancezandzsatisfactionzatzwork
QualityzofzWorkzLifez-zanswer--thezoverallzqualityzofzexperienceszinzthezworkplace
Managementz-zanswer--
processzofzplanning,zorganizing,zleadingzandzcontrollingzthezusezofzresourcesztozacco
mplishzperformancezgoals
Planningz-zanswer--
Thezprocesszofzsettingzobjectiveszandzdeterminingzwhatzshouldzbezdoneztozaccomplish
zthem
Organizingz-zanswer--
Arrangingztasks,zpeoplezandzotherzresourcesztozaccomplishzthezwork
Leadingz-zanswer--Inspiringzpeopleztozworkzhardztozachievezhighzperformance
Controllingz-zanswer--
Measuringzperformancezandztakingzactionztozensurezdesiredzresults
InformationzRolesz-zanswer--Howzazmanagerzprocesseszandzexchangeszinformation
InterpersonalzRolesz-zanswer--Howzazmanagerzinteractszwithzotherzpeople
Decisionalzrolesz-zanswer--howzazmanagerzuseszinformationzinzdecisionzmaking
SocialzCapitalz-zanswer--Azcapacityztozgetzthingszdonezwithzthezhelpzofzothers
Learningz-zanswer--Azchangezinzbehaviourzthatzresultszfromzexperience
LifelongzLearningz-zanswer--Continuouszlearningzfromzdailyzexperiences
AND ANSWERS
IntellectualzCapitalz-zanswer--Thezsharedzknowledgezofzazworkforce
Globalizationz-zanswer--
Theztedencyzofzbusinesseszandztechnologiesztozspreadzthroughoutzthezworld
Shamrockz3zLeavesz-zanswer--
Thez3zleaveszofzalmostzeachzandzeveryzorganizationzarezfullztimezworkers,zcontractzwo
rkerszandzaprs-timezworkers
PortfoliozWorkerz-zanswer--Someonezwhozhaszup-to-
datezskillszsoztheyzcanzmovezfromzjobztozjob
Productivityz-zanswer--Thezquantityzandzqualityzgozworkzperformance
PerformancezEffectivenessz-zanswer--Thezoutputzmeasurezofzgoalzaccomplishment
PerformancezEfficiencyz-zanswer--
Anzinputzmeasurezofzresourcezcostzassociatedzwithzgoalzaccomplishment
SustainablezInnovationz-zanswer--
Whenzazbusinesszcreatesznewzproductszandzproductionzmethodszthatzhavezreducedze
nvironmentalzimpacts
SpecificzEnvironmentz-zanswer--
Alsozcalledztaskzenvironment,zconsistszofzthezactualzorganizations,zcommittees,zgroup
szandzpersonszwithzwhomzazbusinesszinteractszwithzandzconductszbusinesszwith
ValuezCreationz-zanswer--Thezcreationzforzvaluezforzsatisfyingzneedszforzstakeholders
StrategiczPositioningz-zanswer--
Helpingzanzorganizationzdozsamezthingszaszotherzbusinesszbutzinzdifferentzways
EnvironmentalzUncertaintyz-zanswer--
Azlackzofzinformationzforzthezexternalzenvironmentzofzazbusinesszorzanzorganization
Managerz-zanswer--
Azpersonzwhozsupports,zactivateszandziszresponsiblezforzthezworkzofzothers
TopzManagerz-zanswer--Guidezthezperformancezofzthezorganizationzaszazwhole
, MiddlezManagerz-zanswer--
Thesezarezthezmanagerszwhozreportztoztheztopzmanagerszwhozarezinzchargezofzlargezdi
visions
LinezManagerz-zanswer--
Directlyzcontributeztozproducingzthezorganizationszgoodszorzservices
StaffzManagerz-zanswer--
Usezspecialztechnicalzexpertiseztozadvisezandzsupportzlinezworkers
FunctionalzManagersz-zanswer--Arezresponsiblezforzonezarea
GeneralzManagersz-zanswer--Arezresponsiblezforzcomplex,zmultifunctionalzunits
Adminsz-zanswer--Azmanagerzinzazpubliczorganization
Accountabilityz-zanswer--Thezrequirementztozshowzperformancezresultsztozazsuperior
EffectivezManagerz-zanswer--
Helpszotherszachievezhighzperformancezandzsatisfactionzatzwork
QualityzofzWorkzLifez-zanswer--thezoverallzqualityzofzexperienceszinzthezworkplace
Managementz-zanswer--
processzofzplanning,zorganizing,zleadingzandzcontrollingzthezusezofzresourcesztozacco
mplishzperformancezgoals
Planningz-zanswer--
Thezprocesszofzsettingzobjectiveszandzdeterminingzwhatzshouldzbezdoneztozaccomplish
zthem
Organizingz-zanswer--
Arrangingztasks,zpeoplezandzotherzresourcesztozaccomplishzthezwork
Leadingz-zanswer--Inspiringzpeopleztozworkzhardztozachievezhighzperformance
Controllingz-zanswer--
Measuringzperformancezandztakingzactionztozensurezdesiredzresults
InformationzRolesz-zanswer--Howzazmanagerzprocesseszandzexchangeszinformation
InterpersonalzRolesz-zanswer--Howzazmanagerzinteractszwithzotherzpeople
Decisionalzrolesz-zanswer--howzazmanagerzuseszinformationzinzdecisionzmaking
SocialzCapitalz-zanswer--Azcapacityztozgetzthingszdonezwithzthezhelpzofzothers
Learningz-zanswer--Azchangezinzbehaviourzthatzresultszfromzexperience
LifelongzLearningz-zanswer--Continuouszlearningzfromzdailyzexperiences
