MANA 3335 EXAM 3 QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
What is motivation in the workplace? - ANS The set of forces that cause people to behave in
certain ways.
What are the three determinants of individual performance? - ANS Motivation, Ability, Work
environment.
What are the three categories of needs in the ERG Theory? - ANS Existence, Relatedness,
Growth.
What happens when needs remain unsatisfied according to the ERG Theory? - ANS The
person becomes frustrated, regresses to a lower level, and begins to pursue those needs again.
What are the three types of needs in Maslow's Hierarchy? - ANS Need for achievement, Need
for affiliation, Need for power.
What is the Expectancy Theory of motivation? - ANS It suggests that individuals are
motivated to act based on the expected outcomes of their actions.
What is the Porter-Lawler Extension? - ANS It states that if performance results in equitable
and fair rewards, people will be more satisfied.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, What are extrinsic rewards? - ANS Outcomes set and awarded by external parties, such as
pay and promotion.
What are intrinsic rewards? - ANS Outcomes that are internal to the individual, such as self-
esteem and sense of accomplishment.
What does Equity Theory contend? - ANS People are motivated to seek social equity in the
rewards they receive for performance.
What are the three feelings regarding equity in Equity Theory? - ANS Feeling overrewarded,
feeling equitably rewarded, feeling underrewarded.
What is Goal-Setting Theory? - ANS It posits that behavior is a result of conscious goals and
intentions.
What are the characteristics of effective goals? - ANS Goal difficulty, Goal specificity, Goal
acceptance, Goal commitment.
What is positive reinforcement? - ANS A method of strengthening behavior with rewards or
positive outcomes after a desired behavior is performed.
What is punishment in the context of reinforcement theory? - ANS Used to weaken
undesired behaviors by using negative outcomes or unpleasant consequences when the
behavior is performed.
What is empowerment in motivational strategies? - ANS The process of enabling workers to
set their own work goals, make decisions, and solve problems within their sphere of
responsibility.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
ANSWERS GRADED A+ 2025/2026
What is motivation in the workplace? - ANS The set of forces that cause people to behave in
certain ways.
What are the three determinants of individual performance? - ANS Motivation, Ability, Work
environment.
What are the three categories of needs in the ERG Theory? - ANS Existence, Relatedness,
Growth.
What happens when needs remain unsatisfied according to the ERG Theory? - ANS The
person becomes frustrated, regresses to a lower level, and begins to pursue those needs again.
What are the three types of needs in Maslow's Hierarchy? - ANS Need for achievement, Need
for affiliation, Need for power.
What is the Expectancy Theory of motivation? - ANS It suggests that individuals are
motivated to act based on the expected outcomes of their actions.
What is the Porter-Lawler Extension? - ANS It states that if performance results in equitable
and fair rewards, people will be more satisfied.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, What are extrinsic rewards? - ANS Outcomes set and awarded by external parties, such as
pay and promotion.
What are intrinsic rewards? - ANS Outcomes that are internal to the individual, such as self-
esteem and sense of accomplishment.
What does Equity Theory contend? - ANS People are motivated to seek social equity in the
rewards they receive for performance.
What are the three feelings regarding equity in Equity Theory? - ANS Feeling overrewarded,
feeling equitably rewarded, feeling underrewarded.
What is Goal-Setting Theory? - ANS It posits that behavior is a result of conscious goals and
intentions.
What are the characteristics of effective goals? - ANS Goal difficulty, Goal specificity, Goal
acceptance, Goal commitment.
What is positive reinforcement? - ANS A method of strengthening behavior with rewards or
positive outcomes after a desired behavior is performed.
What is punishment in the context of reinforcement theory? - ANS Used to weaken
undesired behaviors by using negative outcomes or unpleasant consequences when the
behavior is performed.
What is empowerment in motivational strategies? - ANS The process of enabling workers to
set their own work goals, make decisions, and solve problems within their sphere of
responsibility.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
