Operations and SUPPLY chain strategy must be INTEGRATED with the organization's
CORPORATE strategy - Answers TRUE
competitive dimensions that form the competitive position - Answers cost (or price).
competitive dimensions - Answers 1. cost/price,
2. quality
3. delivery speed,
4. deliver reliability,
5. Coping with changes in demand,
6. flexibility and new-product intro speed,
7. other product-specific criteria
Straddling - Answers seeking to match a successful competitor by adding features, services, or
technology to existing activities
Order Qualifiers - Answers screening dimensions, features customers will not forego
Order winners - Answers Features that customers use to determine which product to ultimately
purchase
Supply chain coordination risks - Answers associated with the day-to-day management of the
supply chain
Disruption risks - Answers caused by natural or manmade disasters
Productivity - Answers a measure of how well resources are used
Productivity - Answers =Outputs/Inputs
partial productivity measure - Answers compare to a SINGLE input
activity-system - Answers A diagram that shows how a company's strategy is delivered to
customers
operations effectiveness - Answers Performing activities in a manner that best implements
strategic priorities at minimum cost
Forecasting - Answers vital function and impacts every significant management decision
strategic forecasts approach - Answers Decisions about overall directions
, Tactical forecasts approach - Answers used to guide day-to-day decisions
Types of Forecasting - Answers 1. qualitative,
2. time series analysis,
3. causal relationships,
4.simulation
Time series analysis - Answers data relating to past demand can be used to predict future
demand
Components of Demand - Answers 1. average demand for a period of time
2. trend
3. seasonal element
4. cyclical elements
5. random variation
6. autocorrelation
Model Selection - Answers Depends on:
1. time horizon to be forecast
2. data availability
3. accuracy required
4. size of forecasting budget
5. availability of qualified personnel
simple moving average - Answers implies all periods are equally important
weighted moving average - Answers unequal weighting of prior time periods
Exponential Smoothing with Trend - Answers -the trend smoothing constant is DELTA
alpha - Answers depends upon how much random variation is present
delta - Answers depends upon how steady the trend is
time series decomposition - Answers Chronologically ordered data are referred to as a time
series.