SCM 4367 EXAM 1 STUDY GUIDE
Lean six sigma - Answer -a management system that includes tools, methodologies,
and principles that focus on providing value to our customers by removing all waste,
overburden and variation from our. process
Key point to overcome resistance to change - Answer -- Communication
- Involve
- Listen
- Recognize
12 Lean guiding principles - Answer -RESULTS
1. Create value for our customers
VELOCITY
2. Produce only WHAT is needed, WHEN its needed, in the right amount
3. Eliminate anything that stops the flow of creation
BUILT-IN QUALITY
4. never pass a defect onto the next step
5. build quality instead of inspecting it
CONTINUOUS IMPROVEMENT
6. relentlessly eliminate waste
7. Embrace scientific problem solving
8. observe problems first-hand
9. make problems visible
CULTURAL ENABLERS
10. develop people
11. promote teamwork
12. lead with humility
Lean Six Sigma Methodology - Answer -- Alignment
- Deployment
- Improvement
They are management systems and tools created to align deployment with the lean six
sigma principles and direction
Alignment - Answer -Focus on what really matters
What is important for our organization?
Use:
, - Policy Deployment or Hoshin Kanri
- Value Stream Deployment plans
Deployment - Answer -Means to deploy improvements
How do we deploy improvements?
Use:
- Kaizen events
- Projects
- "Just-do-it"
Improvements - Answer -Apply scientific problem solving
How do we solve problems?
Use:
- PDCA
- DMAIC for complex problems
Plan-do-check-act (PDCA) - Answer -Used for small or big problems
Define-measure-analyze-improve-control (DMAIC) - Answer -Complex and higher-level
statistical analysis and modeling is required, longer timeframe
Flow Kaizen - Answer -PURPOSE
Provide a vision of the flow Value Stream Improvement
WHO?
Leadership
TIME
2-5 days
STRATEGIC
Process kaizen - Answer -PURPOSE
People and process flow Elimination of waste
WHO?
Leadership & Employees
TIME
2-5 days
TACTICAL
Lean six sigma - Answer -a management system that includes tools, methodologies,
and principles that focus on providing value to our customers by removing all waste,
overburden and variation from our. process
Key point to overcome resistance to change - Answer -- Communication
- Involve
- Listen
- Recognize
12 Lean guiding principles - Answer -RESULTS
1. Create value for our customers
VELOCITY
2. Produce only WHAT is needed, WHEN its needed, in the right amount
3. Eliminate anything that stops the flow of creation
BUILT-IN QUALITY
4. never pass a defect onto the next step
5. build quality instead of inspecting it
CONTINUOUS IMPROVEMENT
6. relentlessly eliminate waste
7. Embrace scientific problem solving
8. observe problems first-hand
9. make problems visible
CULTURAL ENABLERS
10. develop people
11. promote teamwork
12. lead with humility
Lean Six Sigma Methodology - Answer -- Alignment
- Deployment
- Improvement
They are management systems and tools created to align deployment with the lean six
sigma principles and direction
Alignment - Answer -Focus on what really matters
What is important for our organization?
Use:
, - Policy Deployment or Hoshin Kanri
- Value Stream Deployment plans
Deployment - Answer -Means to deploy improvements
How do we deploy improvements?
Use:
- Kaizen events
- Projects
- "Just-do-it"
Improvements - Answer -Apply scientific problem solving
How do we solve problems?
Use:
- PDCA
- DMAIC for complex problems
Plan-do-check-act (PDCA) - Answer -Used for small or big problems
Define-measure-analyze-improve-control (DMAIC) - Answer -Complex and higher-level
statistical analysis and modeling is required, longer timeframe
Flow Kaizen - Answer -PURPOSE
Provide a vision of the flow Value Stream Improvement
WHO?
Leadership
TIME
2-5 days
STRATEGIC
Process kaizen - Answer -PURPOSE
People and process flow Elimination of waste
WHO?
Leadership & Employees
TIME
2-5 days
TACTICAL
