PGA PGM Level 3 3.0 Full Study Guide
questions and answers 2025\2026 A+
Grade
Recommended guideline a manager should use if an employee's performance differs from the
expected?
- correct answer Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer?
- correct answer Make them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a specific task?
- correct answer Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the result of this?
- correct answer Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage?
- correct answer Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure success?
- correct answer Feedback is clear
What guidelines apply when a manager uses the supporting strategy?
- correct answer Capable and motivated
What guideline is used with the convincing strategy because the employee is resistant?
- correct answer Help overcome resistance and give resources to do the job
,What strategy is used by the head pro when requested solutions by his assistant?
- correct answer Supporting
What strategy is used with employees who are experienced but unwilling?
- correct answer Involving
What action increases the chances of finding a solution that satisfies all parties?
- correct answer Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations?
- correct answer To avoid blame
What manager behavior is appropriate during termination?
- correct answer Considerate, clear, decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics?
- correct answer Measure, evaluate, act
What is food cost control?
- correct answer Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling?
- correct answer Provide the service, minimal payroll
Which condition enhances the benefits of mental practice?
- correct answer Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve?
- correct answer Combine with physical performance
What optimizes performance when combining mental and physical practice?
- correct answer Recall past shots, execute prior memory
, What conditions lead to greater learning transfer?
- correct answer Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill?
- correct answer Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- correct answer Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work?
- correct answer Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing?
- correct answer Positive self-talk
What are the benefits of an effective pre shot routine?
- correct answer Stay in the present, prepare, manage emotions
What is recommended immediately after a poor shot is hit?
- correct answer Identify the flaw
What pre shot routine problem could cause a poor shot outcome?
- correct answer Lie, distance, club
How should players use the post shot routine to achieve focus on playing the game?
- correct answer Accept it, ask why
Why is it important to have similarly skilled players in group instruction?
- correct answer More likely to benefit
How should teachers respond to lessons getting off track?
- correct answer Accommodate changes and meet challenges
questions and answers 2025\2026 A+
Grade
Recommended guideline a manager should use if an employee's performance differs from the
expected?
- correct answer Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer?
- correct answer Make them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a specific task?
- correct answer Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the result of this?
- correct answer Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage?
- correct answer Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure success?
- correct answer Feedback is clear
What guidelines apply when a manager uses the supporting strategy?
- correct answer Capable and motivated
What guideline is used with the convincing strategy because the employee is resistant?
- correct answer Help overcome resistance and give resources to do the job
,What strategy is used by the head pro when requested solutions by his assistant?
- correct answer Supporting
What strategy is used with employees who are experienced but unwilling?
- correct answer Involving
What action increases the chances of finding a solution that satisfies all parties?
- correct answer Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations?
- correct answer To avoid blame
What manager behavior is appropriate during termination?
- correct answer Considerate, clear, decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics?
- correct answer Measure, evaluate, act
What is food cost control?
- correct answer Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling?
- correct answer Provide the service, minimal payroll
Which condition enhances the benefits of mental practice?
- correct answer Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve?
- correct answer Combine with physical performance
What optimizes performance when combining mental and physical practice?
- correct answer Recall past shots, execute prior memory
, What conditions lead to greater learning transfer?
- correct answer Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill?
- correct answer Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- correct answer Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work?
- correct answer Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing?
- correct answer Positive self-talk
What are the benefits of an effective pre shot routine?
- correct answer Stay in the present, prepare, manage emotions
What is recommended immediately after a poor shot is hit?
- correct answer Identify the flaw
What pre shot routine problem could cause a poor shot outcome?
- correct answer Lie, distance, club
How should players use the post shot routine to achieve focus on playing the game?
- correct answer Accept it, ask why
Why is it important to have similarly skilled players in group instruction?
- correct answer More likely to benefit
How should teachers respond to lessons getting off track?
- correct answer Accommodate changes and meet challenges
