Walgreens PTCB EXAM 2025 ACTUAL EXAM TEST
BANK WITH 320 REAL EXAM QUESTIONS AND
CORRECT ANSWERS (100% CORRECT ANSWERS)
PTCB EXAM 2025 (NEW!!)>>MOST COMMON
QUESTIONS COVERED
Specific responsibilities and tasks for pharmacy technicians differ by setting and are described in writing
by each:
A) employer
B) state board of pharmacy
C) local police department
D)technician - ANSWER****A
The includes state identification numbers and affiliations with facilities and insurers
A)inventory system
B) prescriber profile
C) pricing systems
D) patient profile - ANSWER****b
In managed care, care is managed by a (an):
A) insurer
B)pharmacist
C)physician
D) patient - ANSWER****A
When a technician receives a refected claim "Unable to Connect", this probably means:
A) the connection woth the insurer computer is temporarily unavailable due to computer problems
B) the patients coverage has expired
,C) the insurer has an incorrect birthday for the patient
D) the insurer has a closed formulary - ANSWER****A
Techniques for interacting with customers on the telephone include:
A) using a pleasant and courteous manner
B) stating the name of your pharmacy and your name
C) referring all calls that require a pharmacists judgement to the pharmacist
D) all of the above - ANSWER****D
are skills involving relationships between people:
A)interpersonal skills
B) computer skills
C)transaction skills
D)data management skills - ANSWER****A
scheduling appointments for disease state management services is a duty of the
A)registered nurse
B)third party
C)physician
D)pharmacy technician - ANSWER****D
When a technician receives a refected claim "NDC Not Covered", this probably means:
A) the insurance plan has a open formulary
B) the insurance plan has a closed formulary
C) the birthdate submitted does not match the birthdate in the insurers computer
D) the patient has mail order - ANSWER****B
when reviewing a prescripation for a C-II substance, which of these is not required:
,A) DEA number
B) DAW information
C) patient address
D) NDC number - ANSWER****D
A(an) is a set amount that must be paid by the patient before the insurer will cover additional
expenses:
A) co-insurance
B)co-pay
C)maximum allowable cost
D)deductible - ANSWER****D
Community pharmacies that are part of regional or national food store chains such are Giant, Eagle and
Kroger are
A)chain pharmacies
B)independent pharmacies
C) mass merchandiser pharmacies
D) food store pharmacies - ANSWER****D
A(an) is a network of providers where costs outside the network may be partially reimbursed
and the patieints primary care physician need not be a member:
A) MAC
B)POS
C)PPO
D)HMO - ANSWER****C
Ordering stock is a responsibility of the
A) computer system
B) pharmacy technician
C) third party
, D) prescription counter - ANSWER****B
patient information that must be enterd into the computer includes:
A) only the name of the patient
B) full name of patient, address, telephone number, date of birth, and any medication allergies
C) diagnosis made by the technician
D) diagnosis made by the pharmacist - ANSWER****B
Disease state management services are offered in:
A) the dispensing area of the pharmacy
B) waiting areas
C) private offices or areas
D) public access areas - ANSWER****C
disease state management services are offered to help manage chromic diseases or conditions such as
A)diabetes
B) ear infections
C) heart attacls
D) strep throat - ANSWER****a
Community pharmacies within stores like Walmart or KMart, that are part of regional or national mass
merchandise chains are:
A) mass merchandiser pharmacies
B)independent pharmacies
C) chain pharmacies
D) food store pharmacies - ANSWER****A
Plans in which the patient pays a different amount depending on whether a generic or brand name
medication is dispensed have:
BANK WITH 320 REAL EXAM QUESTIONS AND
CORRECT ANSWERS (100% CORRECT ANSWERS)
PTCB EXAM 2025 (NEW!!)>>MOST COMMON
QUESTIONS COVERED
Specific responsibilities and tasks for pharmacy technicians differ by setting and are described in writing
by each:
A) employer
B) state board of pharmacy
C) local police department
D)technician - ANSWER****A
The includes state identification numbers and affiliations with facilities and insurers
A)inventory system
B) prescriber profile
C) pricing systems
D) patient profile - ANSWER****b
In managed care, care is managed by a (an):
A) insurer
B)pharmacist
C)physician
D) patient - ANSWER****A
When a technician receives a refected claim "Unable to Connect", this probably means:
A) the connection woth the insurer computer is temporarily unavailable due to computer problems
B) the patients coverage has expired
,C) the insurer has an incorrect birthday for the patient
D) the insurer has a closed formulary - ANSWER****A
Techniques for interacting with customers on the telephone include:
A) using a pleasant and courteous manner
B) stating the name of your pharmacy and your name
C) referring all calls that require a pharmacists judgement to the pharmacist
D) all of the above - ANSWER****D
are skills involving relationships between people:
A)interpersonal skills
B) computer skills
C)transaction skills
D)data management skills - ANSWER****A
scheduling appointments for disease state management services is a duty of the
A)registered nurse
B)third party
C)physician
D)pharmacy technician - ANSWER****D
When a technician receives a refected claim "NDC Not Covered", this probably means:
A) the insurance plan has a open formulary
B) the insurance plan has a closed formulary
C) the birthdate submitted does not match the birthdate in the insurers computer
D) the patient has mail order - ANSWER****B
when reviewing a prescripation for a C-II substance, which of these is not required:
,A) DEA number
B) DAW information
C) patient address
D) NDC number - ANSWER****D
A(an) is a set amount that must be paid by the patient before the insurer will cover additional
expenses:
A) co-insurance
B)co-pay
C)maximum allowable cost
D)deductible - ANSWER****D
Community pharmacies that are part of regional or national food store chains such are Giant, Eagle and
Kroger are
A)chain pharmacies
B)independent pharmacies
C) mass merchandiser pharmacies
D) food store pharmacies - ANSWER****D
A(an) is a network of providers where costs outside the network may be partially reimbursed
and the patieints primary care physician need not be a member:
A) MAC
B)POS
C)PPO
D)HMO - ANSWER****C
Ordering stock is a responsibility of the
A) computer system
B) pharmacy technician
C) third party
, D) prescription counter - ANSWER****B
patient information that must be enterd into the computer includes:
A) only the name of the patient
B) full name of patient, address, telephone number, date of birth, and any medication allergies
C) diagnosis made by the technician
D) diagnosis made by the pharmacist - ANSWER****B
Disease state management services are offered in:
A) the dispensing area of the pharmacy
B) waiting areas
C) private offices or areas
D) public access areas - ANSWER****C
disease state management services are offered to help manage chromic diseases or conditions such as
A)diabetes
B) ear infections
C) heart attacls
D) strep throat - ANSWER****a
Community pharmacies within stores like Walmart or KMart, that are part of regional or national mass
merchandise chains are:
A) mass merchandiser pharmacies
B)independent pharmacies
C) chain pharmacies
D) food store pharmacies - ANSWER****A
Plans in which the patient pays a different amount depending on whether a generic or brand name
medication is dispensed have:
