HTH 150 Test 1 ACTUAL QUESTIONS
AND CORRECT ANSWERS
Differentiate between a professional, credential, license, and certification. -
CORRECT ANSWERS a. Professional describes a person with
experience and skills, engaged in a specific occupation for pay.
b. Credential is a letter or certificate that gives the owner a right to exercise
certain authority.
c. License is a credential from a state agency, awarding legal permission to
practice with established credentials. (medical license)
d. Certification is issued by a state agency or professional association, giving
permission to use a standard professional title. (CHES, CSE)
List at least three characteristics of professionalism - CORRECT ANSWERS
a. Built through reputation
b. Make your work a source of pride
c. Reflects your role in society
d. Treat others with dignity (worth) and respect (feeling of esteem).
e. Have appropriate skills and attitudes in place.
Enumerate at least three things that a student can do now with regard to their
future career - CORRECT ANSWERS a. Take your studies seriously
b. Manage your time wisely
c. Develop your communication skills
d. Make thoughtful decisions that move you forward
e. Encourage and support your classmates
List four benefits of working in the health care industry - CORRECT
ANSWERS a. Health and life insurance
b. Paid vacation time and holidays
,c. Tuition assistance
d. Retirement plan
e. Opportunity to improve quality in people's lives
Explain the difference between soft skills and hard skills - CORRECT
ANSWERS a. Soft skills: people skills, personality, patterns of behavior
and attitude, interpersonal skills, EQ, IQ, work ethic, relationships
b. Hard skills: hands on, technical duties of job, can be learned and improved
overtime
List two reasons why health care workers need to be aware of current trends and
issues in the health care industry - CORRECT ANSWERS a. Things are
changing rapidly, new devices, drugs , and procedures are developed everyday
b. Jobs are being redesigned
c. Workers are dealing with life and death
d. Population changed are changing health care
List three reasons why health care is expensive and the costs continue to rise -
CORRECT ANSWERS a. The need to recruit, pay, and retain health
professionals
b. Medical research
c. Rising cost of supplies
d. Building construction, remolding, and maintenance
e. Training future health professionals
Identify two ways that the baby boomer population will impact the health care
industry - CORRECT ANSWERS a. They are more directly involved in
health care
b. Have higher education level
c. More access to internet
, d. 75% of nations disposable income
e. more physically active
f. alternative medicine
Describe two controversial issues associated with health care reform -
CORRECT ANSWERS a. Too far in involving government
b. Mergers and buyouts have increased which results in layoffs and closures
Define continues quality improvement - CORRECT ANSWERS a.
Using methods and tools to identify, prevent, and reduce the impact of process
failures
List two quality improvement goals - CORRECT ANSWERS a.
Eliminating adverse effects (unfavorable or harmful outcomes)
b. Reducing waste and unnecessary expenses
c. Avoid readmissions
d. Preventing undesirable patient outcomes (med overdoses, infections)
Define sentinel event - CORRECT ANSWERS a. An unexpected
occurrence involving death or serious physical or psychological injury, or risk
thereof, with "serious injuries" including the loss of a limb or function
Explain the connection between sentinel events and patient's safety -
CORRECT ANSWERS a. Identify patients correctly
b. Improve staff communication
c. Use medicine safely
d. Use alarms safely
e. Prevent infection
f. Identify patient safety risks
AND CORRECT ANSWERS
Differentiate between a professional, credential, license, and certification. -
CORRECT ANSWERS a. Professional describes a person with
experience and skills, engaged in a specific occupation for pay.
b. Credential is a letter or certificate that gives the owner a right to exercise
certain authority.
c. License is a credential from a state agency, awarding legal permission to
practice with established credentials. (medical license)
d. Certification is issued by a state agency or professional association, giving
permission to use a standard professional title. (CHES, CSE)
List at least three characteristics of professionalism - CORRECT ANSWERS
a. Built through reputation
b. Make your work a source of pride
c. Reflects your role in society
d. Treat others with dignity (worth) and respect (feeling of esteem).
e. Have appropriate skills and attitudes in place.
Enumerate at least three things that a student can do now with regard to their
future career - CORRECT ANSWERS a. Take your studies seriously
b. Manage your time wisely
c. Develop your communication skills
d. Make thoughtful decisions that move you forward
e. Encourage and support your classmates
List four benefits of working in the health care industry - CORRECT
ANSWERS a. Health and life insurance
b. Paid vacation time and holidays
,c. Tuition assistance
d. Retirement plan
e. Opportunity to improve quality in people's lives
Explain the difference between soft skills and hard skills - CORRECT
ANSWERS a. Soft skills: people skills, personality, patterns of behavior
and attitude, interpersonal skills, EQ, IQ, work ethic, relationships
b. Hard skills: hands on, technical duties of job, can be learned and improved
overtime
List two reasons why health care workers need to be aware of current trends and
issues in the health care industry - CORRECT ANSWERS a. Things are
changing rapidly, new devices, drugs , and procedures are developed everyday
b. Jobs are being redesigned
c. Workers are dealing with life and death
d. Population changed are changing health care
List three reasons why health care is expensive and the costs continue to rise -
CORRECT ANSWERS a. The need to recruit, pay, and retain health
professionals
b. Medical research
c. Rising cost of supplies
d. Building construction, remolding, and maintenance
e. Training future health professionals
Identify two ways that the baby boomer population will impact the health care
industry - CORRECT ANSWERS a. They are more directly involved in
health care
b. Have higher education level
c. More access to internet
, d. 75% of nations disposable income
e. more physically active
f. alternative medicine
Describe two controversial issues associated with health care reform -
CORRECT ANSWERS a. Too far in involving government
b. Mergers and buyouts have increased which results in layoffs and closures
Define continues quality improvement - CORRECT ANSWERS a.
Using methods and tools to identify, prevent, and reduce the impact of process
failures
List two quality improvement goals - CORRECT ANSWERS a.
Eliminating adverse effects (unfavorable or harmful outcomes)
b. Reducing waste and unnecessary expenses
c. Avoid readmissions
d. Preventing undesirable patient outcomes (med overdoses, infections)
Define sentinel event - CORRECT ANSWERS a. An unexpected
occurrence involving death or serious physical or psychological injury, or risk
thereof, with "serious injuries" including the loss of a limb or function
Explain the connection between sentinel events and patient's safety -
CORRECT ANSWERS a. Identify patients correctly
b. Improve staff communication
c. Use medicine safely
d. Use alarms safely
e. Prevent infection
f. Identify patient safety risks
