organizational culture - Answers The set of shared values, norms, expectations, and
understandings that develop within an organization- are shared by its members- and determines
how they will react to various situations.
Natural culture - Answers cultural features shared by members of the same population
organizational vs. natural culture - Answers Organizational culture is a set of shared values,
beliefs, and understandings that develop in an organization and are shared by members.
Natural culture is the characteristics, beliefs, values, and ideas shared by a population.
Three Levels of Culture - Answers artifacts, values, assumptions
The seven characteristics of culture - Answers 1. innovation and risk taking
2. attention to detail
3. outcome orientation
4. people orientation
5. team orientation
6. aggressiveness
7. stability
Four Elements of Organizational Culture in the world - Answers Mission, consistency,
involvement, adaptability
Two characteristics of strong organizational culture - Answers Agreement among employee
values, intensity toward values
Socialization - Answers A learning and adjustment process that enables an individual to assume
an organizational role that fits both organizational and individual needs.
Three Stages of Socialization - Answers 1. Anticipatory socialization
2. Organizational entry and assimilation
3. Metamorphosis
How can employees learn culture? - Answers stories, rituals, language, symbols
Organizational climate - Answers the shared perceptions organizational members have about
their organization and experience in the work environment
, Corporate Social Responsibility - Answers a business model that helps a company be socially
accountable to itself, its stakeholders, and the public.
Triple Bottom Line - Answers sustainability framework that measures a business's success in
three key areas: profit, people, and the planet
Why should companies focus on the Triple Bottom Line? - Answers It makes a business appear
low risk for investors, increases longevity and sustainability as a global business, and increases
your reputation as a company who cares because it references real world issues which affect
business management.
Kidder's Ethical Checkpoints - Answers 1. Recognize that there is a moral issue
2. Determine the actor
3. Gather the relevant facts
4. Test for right-versus-wrong with criteria (i.e. legality)
5. Test for right-versus-right paradigms (both are good)
6. Apply the ethical standards and perspectives
7. Look for a third way
8. Make the decision
9. Revisit and reflect on the decision
What is the most pressing dilemma from "The 10 Biggest Moral Dilemmas in Science" -
Answers Giving robots the right to kill is the most pressing dilemma because we should not be
debating whether it makes sense to give nonhumans the opportunity to kill. They can very easily
malfunction or misread a situation, so there is a huge margin for error.
Innovation - Answers The complex process of turning ideas into value via products, services,
and ways of doing things with steps to complete the process.
What is now widely accepted about innovation? - Answers Innovation fuels the majority of the
world's long term productivity and economic growth - and that innovative firms significantly
outperform non-innovators, in terms of revenue and employment growth
Augmented reality - Answers new technology that creates an artificial environment for the user,
projecting digital information, such as scans, into the real environment
Examples of innovations in marketing - Answers Data collection, heat mapping, augmented
reality
What is mentoring? - Answers A professional relationship in which an experienced person