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Judgment in Managerial Decision Making (8th Edition) – Test Bank for Managerial Decision-Making and Behavioral Economics

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This document contains a comprehensive test bank aligned with Judgment in Managerial Decision Making (8th Edition) by Max H. Bazerman and Don A. Moore. It covers key topics such as cognitive biases, heuristics, decision-making under uncertainty, negotiation, ethical judgment, and behavioral economics in managerial contexts. The test bank is designed to support exam preparation and deepen understanding of managerial judgment and decision-making processes.

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Managerial Decision Making
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Voorbeeld van de inhoud

, Chapter 1 Introduction to Managerial Decision Making Y5 Y5 Y5 Y5 Y5 Y5




Multiple choice Y5




1) An optimal search for alternatives should last:
Y5 Y5 Y5 Y5 Y5 Y5




a. As long as needed to find the best solution.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




b. As long as needed to find the first good enough solution.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




c. As long as the cost of the search does not outweigh the value of the added information.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




d. As long as the cost of the search is within the appropriate limits set by the decision
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




maker. Ans: c
Y5 Y5 Y5




Response: p. 2-3 Y5 Y5




2) Rating alternatives on each of the decision criteria is considered the most difficult stage of
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




the decision-making process, because:
Y5 Y5 Y5 Y5




a. It assumes we have precisely defined our priorities.
Y5 Y5 Y5 Y5 Y5 Y5 Y5




b. It requires us to forecast how each alternative solution will achieve each of our
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




decision criteria.
Y5 Y5




c. It requires us to compare all of the alternatives simultaneously.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




d. It is likely to fail if our problem is not defined correctly, and this failure will not be
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




detected. Ans: b
Y5 Y5 Y5




Response: p. 3 Y5 Y5




3) In the interplay between system 1 and system 2 thinking, the key goal for managers is:
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




a. To improve their use of system 1 thinking.
Y5 Y5 Y5 Y5 Y5 Y5 Y5




b. To attempt to use system 2 thinking as much as possible.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




c. To apply both systems in making decisions in order to perform a more thorough
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




and complex search for alternatives.
Y5 Y5 Y5 Y5 Y5




d. To identify when they should move from system 1 to system 2 thinking.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Ans: d Response: p. 4
Y5 Y5 Y5 Y5 Y5

, 4) Which of the following is a typical characteristic of heuristics?
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




a. They provide us with a simple way of dealing with complex problems.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




b. They have the best likelihood of reaching an optimal solution to a problem.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




c. They are time and resource consuming. Y5 Y5 Y5 Y5 Y5




d. They are used mainly by irrational decision makers.
Y5 Y5 Y5 Y5 Y5 Y5 Y5




Ans: a Y5




Y5 Response: p. 6 Y5 Y5




Questions 5-8 describe examples of heuristics outlined in the chapter. For each question, indicate which
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




heuristic it describes:
Y5 Y5 Y5




a. The representativeness heuristic.
Y5 Y5




b. The availability heuristic.
Y5 Y5




c. The confirmation heuristic.
Y5 Y5




d. The affect heuristic.
Y5 Y5




5) Inner city crime in the U.S. gets considerable media coverage, such that every homicide is
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




reported in the news. In contrast, a story of a person who died from a heart attack rarely
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




makes the news. This leads people to overestimate the frequency of deaths due to
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




homicides relative to those due to heart failure.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Ans: b Y5




Y 5 Response: p. 7- Y5 Y5




8



6) John is over seven feet tall. When asked whether John is a professional basketball player
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5or a software programmer, many people predict the former, even though there are
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5 many more software programmers, even very tall ones, than professional basketball
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5 players. Ans: a Y5




Response: p. 8-9 Y5 Y5

, 7) After reading about the positive effect chocolate has on student performance, a teacher
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5 gives each student in a class a chocolate bar before taking an exam. 15 out of 22 students in
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5 that class get an A on the exam. The teacher therefore concludes that chocolate enhances
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5 performance. Ans: c Y5 Y5




Response: p. 9-10 Y5 Y5




8) A common wisdom in politics is that the more an argument is repeated, the more it will
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




be considered by the public as reliable and true.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Ans: b Y5




Y 5 Response: p. 7- Y5 Y5




8



9) The affect heuristic can explain why
Y5 Y5 Y5 Y5 Y5




a. People who live in California are assumed to be happier than people who live in
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




the Midwest. Y5 Y5




b. Students predict they will be sadder after getting a bad grade on a test than
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5



they actually are in these situations.
Y5 Y5 Y5 Y5 Y5 Y5




c. People do not remember sad events from their early childhood.
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




d. Stock prices go up on sunny days. Y5 Y5 Y5 Y5 Y5 Y5




Ans: d Y5




Y5 Response: p. Y5




10
Y5




True/False


10) Succumbing to heuristics is inevitable, and there is no way to make judgment less prone
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5them. Rather, one can only be aware of the biasing effect heuristics have on one’s
Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5 Y5




Y5judgment.

Ans: False Y5




Y5 Response: p. Y5




11
Y5

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