IT 201 FINAL QUESTIONS & ANSWERS
A firm that invests in an information system because it is a necessity of doing business
does so because it is seeking to achieve which business objective? - Answer -Survival
6 important business objectives of information system investments: - Answer -*
operational excellence
* new products, services, & business model's
* customer & supplier intimacy
* improved decision making
* competitive advantage
*SURVIVAL
Challenges & Opportunities of globalization - Answer -Internet and global
communications have greatly reduced economic and cultural advantages of developed
countries
* drastic reduction of costs of operating and transacting on a global scale
* competition for jobs, markets, resources, ideas
* dependence on imports & exports
requires new understanding of skills, markets, & opportunities
Big Data - Answer -massive collection and processing of the quantitative, or structured,
data as well as of the textual data often gathered on the we, has developed into a broad
initiative
Information system - Answer -interrelated components that manage information to:
* support decision making and control
* help with analysis, visualization & product creation
Information technology - Answer -the hardware and software a business uses to
achieve objectives
3 activities in an information system that produce information - Answer -* input
* processing
* output
5 Basic Business Entities - Answer -* Suppliers
* Customers
* Employees
* Invoices/payments
* Products and services
TPS - Answer -Transaction processing Systems
* keeps track of basic activities and transactions of organization
, MIS - Answer -Management Information System
* provide middle managers with:
- reports on firm's performance and help monitor firm and predict future performance
E-business - Answer -use of digital tech and internet to drive major business processes
Porter's competitive forces model - Answer -* traditional competitors
* new market entrants
* substitute products and services
* customers
* suppliers
TQM - Answer -Total Quality Management
* seeking quality as the responsibility of all people and functions in an organization is
central to concept
Ways information systems can raise new ethical questions - Answer -* intense social
change
* new lands of crime
* social and political institutions cant respond overnight to these new changes
- it may take years to develop etiquette , expectation, bias
>requires understanding of ethics to make choices in legally gray areas
5 moral dimensions of the information age - Answer -* information right & obligations
* property rights & obligations
* accountability & control
* system quality
* quality of life
Effect that information technology has on society - Answer -* it creates ripples of new
situations not covered by old rules
Responsibility - Answer -accepting the potential costs, duties, and obligations for
decisions
Accountability - Answer -mechanisms for identifying responsible parties
Due process - Answer -laws are well known and understood with an ability to appeal to
higher authorities
Solutions to protecting user privacy - Answer -* email encryption
* anonymity tools
* anti-spyware tools
Quality of life issues with information systems - Answer -Health risks:
* repetitive stress injury (RSI)
A firm that invests in an information system because it is a necessity of doing business
does so because it is seeking to achieve which business objective? - Answer -Survival
6 important business objectives of information system investments: - Answer -*
operational excellence
* new products, services, & business model's
* customer & supplier intimacy
* improved decision making
* competitive advantage
*SURVIVAL
Challenges & Opportunities of globalization - Answer -Internet and global
communications have greatly reduced economic and cultural advantages of developed
countries
* drastic reduction of costs of operating and transacting on a global scale
* competition for jobs, markets, resources, ideas
* dependence on imports & exports
requires new understanding of skills, markets, & opportunities
Big Data - Answer -massive collection and processing of the quantitative, or structured,
data as well as of the textual data often gathered on the we, has developed into a broad
initiative
Information system - Answer -interrelated components that manage information to:
* support decision making and control
* help with analysis, visualization & product creation
Information technology - Answer -the hardware and software a business uses to
achieve objectives
3 activities in an information system that produce information - Answer -* input
* processing
* output
5 Basic Business Entities - Answer -* Suppliers
* Customers
* Employees
* Invoices/payments
* Products and services
TPS - Answer -Transaction processing Systems
* keeps track of basic activities and transactions of organization
, MIS - Answer -Management Information System
* provide middle managers with:
- reports on firm's performance and help monitor firm and predict future performance
E-business - Answer -use of digital tech and internet to drive major business processes
Porter's competitive forces model - Answer -* traditional competitors
* new market entrants
* substitute products and services
* customers
* suppliers
TQM - Answer -Total Quality Management
* seeking quality as the responsibility of all people and functions in an organization is
central to concept
Ways information systems can raise new ethical questions - Answer -* intense social
change
* new lands of crime
* social and political institutions cant respond overnight to these new changes
- it may take years to develop etiquette , expectation, bias
>requires understanding of ethics to make choices in legally gray areas
5 moral dimensions of the information age - Answer -* information right & obligations
* property rights & obligations
* accountability & control
* system quality
* quality of life
Effect that information technology has on society - Answer -* it creates ripples of new
situations not covered by old rules
Responsibility - Answer -accepting the potential costs, duties, and obligations for
decisions
Accountability - Answer -mechanisms for identifying responsible parties
Due process - Answer -laws are well known and understood with an ability to appeal to
higher authorities
Solutions to protecting user privacy - Answer -* email encryption
* anonymity tools
* anti-spyware tools
Quality of life issues with information systems - Answer -Health risks:
* repetitive stress injury (RSI)
