Test Bank for Information Systems What
Every Business Student Needs to Know, 2e
Efrem Mallach
Introduction
Chapter 1: Introduction, Systems
True-False
1. For most practical purposes, effectiveness and efficiency mean the same. False
2. Information systems can make a great difference in organizational success. True
3. Data and information are the same. False
4. A component of a system that is also a system is called a subsidiary. False
5. The two types of feedback in a system are internal and external. True
6. One of the basic operations used in obtaining information from data is formatting. False
7. Using pi=3.1416 is sufficiently accurate for all purposes. False
8. Using pi=3.1416 is sufficiently accurate to calculate how much fencing you will need to
enclose a small circular vegetable garden, given its diameter. True
9. Using the previous day’s balance in an ATM (automated teller machine, cash machine,
cashpoint, etc.) would be acceptable timeliness. False
10. The cost of information is an important consideration in its quality. True
11. Information in a computer might be valuable to people who are not authorized to access
it. True
12. Cyberterrorists are usually motivated by the prospect of financial gain. False
13. Using information systems hardly ever raises ethical issues. False
1
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,Multiple Choice
1. A system always has all of the following EXCEPT:
a. A boundary.
b. Components.
c. Feedback.
d. Interactions among its components.
2. A car wash is a system because:
a. It has a boundary, and components that work together to achieve a task.
b. It has a boundary and needs people to achieve a task.
c. It is not a system.
d. It has components that relate to each other.
3. Which of the following was NOT an example, early in this chapter, of a business being more
effective by using information effectively than a business that did not use it effectively?
a. A shoe store choosing the value of a promotional coupon
b. An airline telling its catering firm how many meals it will need on each flight
c. A bookseller promoting a new puzzle book
d. A toy manufacturer ordering wheels for wagons
4. Which of the following is NOT a way in which information systems provide great value to
organizations?
a. Improving its administrative processes
b. Connecting parts of the organization
c. Linking an organization with its customers and suppliers
d. Helping its people make better decisions
5. Which of the following is INCORRECT about an information system?
a. An information system processes information
b. “Information system” means the same as “information technology”
c. An information system includes people
d. Information technology is a part of an information system
6. Which are the components of an information system?
a. Databases, computers, modems, and routers
b. Web sites, servers, clients, and end users
c. Microprocessors, RAM, displays, keyboards, and storage devices
d. Hardware, software, people, procedures, and data
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,7. The components in the conceptual diagram of information systems do NOT include
a. Data
b. Output
c. People
d. Software
8. Information is NOT:
a. processed data
b. meaningful
c. used to reduce uncertainty
d. raw data
9. Turning data into information involves:
a. Sorting and summarizing
b. Computing and comparing
c. Adding, subtracting, multiplying and dividing
d. Statistical analysis
10. Which of the following is the correct sequence of activities in an information system?
a. Entering, Processing, Storage, Extracting, Using
b. Entering, Processing, Storage, Using, Extracting
c. Processing, Entering, Using, Storage, Extracting
d. Processing, Storage, Entering, Using, Extracting
11. Which of the following is NOT, according to this book, a measure of information quality?
a. Correctness
b. Timeliness
c. Completeness
d. Feedback
Short Answer
1. Accomplishing a task with the fewest possible resources is called efficiency.
2. One measure of information is the degree to which it reduces uncertainty.
3. When information is not derived from the proper data values or through the proper processing
steps, it is said to be incorrect.
4. Data is turned into information through calculation and comparison.
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, 5. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
6. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
7. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
[I suggest you use no more than one of questions 5, 6 and 7.]
8. Bribing a programmer to disclose the formula with which a state lottery determines winning
numbers, then using this information to bet on that lottery, is an example of illegal use of
information.
9. A person who tries to advance political or social objectives by attacking information systems
is called a(n) cyberterrorist.
10. Using the output of a system as an input to that same system is called feedback.
11. A system that communicates with its environment across its boundary is called a(n) open
system
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Every Business Student Needs to Know, 2e
Efrem Mallach
Introduction
Chapter 1: Introduction, Systems
True-False
1. For most practical purposes, effectiveness and efficiency mean the same. False
2. Information systems can make a great difference in organizational success. True
3. Data and information are the same. False
4. A component of a system that is also a system is called a subsidiary. False
5. The two types of feedback in a system are internal and external. True
6. One of the basic operations used in obtaining information from data is formatting. False
7. Using pi=3.1416 is sufficiently accurate for all purposes. False
8. Using pi=3.1416 is sufficiently accurate to calculate how much fencing you will need to
enclose a small circular vegetable garden, given its diameter. True
9. Using the previous day’s balance in an ATM (automated teller machine, cash machine,
cashpoint, etc.) would be acceptable timeliness. False
10. The cost of information is an important consideration in its quality. True
11. Information in a computer might be valuable to people who are not authorized to access
it. True
12. Cyberterrorists are usually motivated by the prospect of financial gain. False
13. Using information systems hardly ever raises ethical issues. False
1
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,Multiple Choice
1. A system always has all of the following EXCEPT:
a. A boundary.
b. Components.
c. Feedback.
d. Interactions among its components.
2. A car wash is a system because:
a. It has a boundary, and components that work together to achieve a task.
b. It has a boundary and needs people to achieve a task.
c. It is not a system.
d. It has components that relate to each other.
3. Which of the following was NOT an example, early in this chapter, of a business being more
effective by using information effectively than a business that did not use it effectively?
a. A shoe store choosing the value of a promotional coupon
b. An airline telling its catering firm how many meals it will need on each flight
c. A bookseller promoting a new puzzle book
d. A toy manufacturer ordering wheels for wagons
4. Which of the following is NOT a way in which information systems provide great value to
organizations?
a. Improving its administrative processes
b. Connecting parts of the organization
c. Linking an organization with its customers and suppliers
d. Helping its people make better decisions
5. Which of the following is INCORRECT about an information system?
a. An information system processes information
b. “Information system” means the same as “information technology”
c. An information system includes people
d. Information technology is a part of an information system
6. Which are the components of an information system?
a. Databases, computers, modems, and routers
b. Web sites, servers, clients, and end users
c. Microprocessors, RAM, displays, keyboards, and storage devices
d. Hardware, software, people, procedures, and data
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,7. The components in the conceptual diagram of information systems do NOT include
a. Data
b. Output
c. People
d. Software
8. Information is NOT:
a. processed data
b. meaningful
c. used to reduce uncertainty
d. raw data
9. Turning data into information involves:
a. Sorting and summarizing
b. Computing and comparing
c. Adding, subtracting, multiplying and dividing
d. Statistical analysis
10. Which of the following is the correct sequence of activities in an information system?
a. Entering, Processing, Storage, Extracting, Using
b. Entering, Processing, Storage, Using, Extracting
c. Processing, Entering, Using, Storage, Extracting
d. Processing, Storage, Entering, Using, Extracting
11. Which of the following is NOT, according to this book, a measure of information quality?
a. Correctness
b. Timeliness
c. Completeness
d. Feedback
Short Answer
1. Accomplishing a task with the fewest possible resources is called efficiency.
2. One measure of information is the degree to which it reduces uncertainty.
3. When information is not derived from the proper data values or through the proper processing
steps, it is said to be incorrect.
4. Data is turned into information through calculation and comparison.
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, 5. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
6. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
7. Information helps organizations the most by connecting their parts to each other, by
connecting them to their customers and suppliers, and by helping make better decisions.
[I suggest you use no more than one of questions 5, 6 and 7.]
8. Bribing a programmer to disclose the formula with which a state lottery determines winning
numbers, then using this information to bet on that lottery, is an example of illegal use of
information.
9. A person who tries to advance political or social objectives by attacking information systems
is called a(n) cyberterrorist.
10. Using the output of a system as an input to that same system is called feedback.
11. A system that communicates with its environment across its boundary is called a(n) open
system
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