WGU D005 STUDY GUIDE COMPLETE 2026
FULL QUESTIONS AND CORRECT ANSWERS
GRADED A+
⩥ Process Capability Index (Cpk). Answer: Basic function of Six Sigma.
Measures the process potential and performance of processes. The
higher the range of Cpk, the improved is the ability of the process to
complete its necessities.
⩥ Six Sigma. Answer: A disciplined, data-driven approach and
methodology for eliminating defects (driving toward six standard
deviations between the mean and the nearest specification limit) in any
process - from manufacturing to transactional and from product to
service.
⩥ Design Capacity. Answer: The theoretical maximum output of a
system in a given period under ideal conditions.
⩥ Location Analysis. Answer: proximity to customers, transportation,
source of labor, community attitude, proximity to suppliers, and many
other factors.
The technique for determining location decisions.
,⩥ Line Processes. Answer: A type of process used to produce a large
volume of a standardized product.
■ Limited customization and high volume
⩥ Batch Processes. Answer: A type of process used to produce a small
number of products in groups or batches based on customer orders or
specifications.
■ High customization moderate volume
⩥ Project Processes. Answer: A type of process used to make a one-at-a-
time product exactly to customer specifications.
■ Most custom and lowest volume
⩥ Continuous Processes. Answer: A type of process that operates
continually to produce a high volume of a fully standardized product.
- No customization and as high a volume as possible
⩥ Bottleneck. Answer: Longest task in the process.
,⩥ Flexible Manufacturing System (FMS). Answer: A type of automated
system that combines the flexibility of intermittent operations with the
efficiency of continuous operations.
⩥ Output/Input Control. Answer: A technique for monitoring the flow of
jobs between work centers.
⩥ Value-Added. Answer: The net increase created during the
transformation of inputs into final outputs.
⩥ Hybrid Layouts. Answer: Layouts that combine characteristics of
process and product layouts.
- Group technology layouts.
- Cell technology layouts.
- Grocery stores use hybrid layouts
⩥ Relationship Chart (REL). Answer: Table that reflects opinions of
managers with regard to the importance of having any two departments
close together.
⩥ Rectilinear Distance. Answer: The shortest distance between two
locations using north-south and east-west movements.
, ⩥ From-To Matrix. Answer: Table that gives the number of trips or units
of product moved between any pair of departments.
⩥ Block Plan. Answer: Schematic showing the placement of resources
in a facility.
⩥ Mean Observed Times. Answer: The average of the observation times
for each of the work elements.
⩥ Normal Time. Answer: The mean observed time multiplied by the
performance rating factor by the frequency of occurrence.
⩥ Standard Time. Answer: The length of time it should take a qualified
worker using appropriate process and tools to complete a specific job,
allowing time for personal fatigue and unavoidable delays.
⩥ Just-in-Time (JIT). Answer: A philosophy designed to achieve high-
volume production through elimination of waste and continuous
improvement. Based on a "pull" system rather than a "push" system. The
three elements are just-in-time manufacturing, total quality management,
and respect for people.
⩥ Kanban card. Answer: A card that specifies the exact quantity of
product that needs to be produced.
FULL QUESTIONS AND CORRECT ANSWERS
GRADED A+
⩥ Process Capability Index (Cpk). Answer: Basic function of Six Sigma.
Measures the process potential and performance of processes. The
higher the range of Cpk, the improved is the ability of the process to
complete its necessities.
⩥ Six Sigma. Answer: A disciplined, data-driven approach and
methodology for eliminating defects (driving toward six standard
deviations between the mean and the nearest specification limit) in any
process - from manufacturing to transactional and from product to
service.
⩥ Design Capacity. Answer: The theoretical maximum output of a
system in a given period under ideal conditions.
⩥ Location Analysis. Answer: proximity to customers, transportation,
source of labor, community attitude, proximity to suppliers, and many
other factors.
The technique for determining location decisions.
,⩥ Line Processes. Answer: A type of process used to produce a large
volume of a standardized product.
■ Limited customization and high volume
⩥ Batch Processes. Answer: A type of process used to produce a small
number of products in groups or batches based on customer orders or
specifications.
■ High customization moderate volume
⩥ Project Processes. Answer: A type of process used to make a one-at-a-
time product exactly to customer specifications.
■ Most custom and lowest volume
⩥ Continuous Processes. Answer: A type of process that operates
continually to produce a high volume of a fully standardized product.
- No customization and as high a volume as possible
⩥ Bottleneck. Answer: Longest task in the process.
,⩥ Flexible Manufacturing System (FMS). Answer: A type of automated
system that combines the flexibility of intermittent operations with the
efficiency of continuous operations.
⩥ Output/Input Control. Answer: A technique for monitoring the flow of
jobs between work centers.
⩥ Value-Added. Answer: The net increase created during the
transformation of inputs into final outputs.
⩥ Hybrid Layouts. Answer: Layouts that combine characteristics of
process and product layouts.
- Group technology layouts.
- Cell technology layouts.
- Grocery stores use hybrid layouts
⩥ Relationship Chart (REL). Answer: Table that reflects opinions of
managers with regard to the importance of having any two departments
close together.
⩥ Rectilinear Distance. Answer: The shortest distance between two
locations using north-south and east-west movements.
, ⩥ From-To Matrix. Answer: Table that gives the number of trips or units
of product moved between any pair of departments.
⩥ Block Plan. Answer: Schematic showing the placement of resources
in a facility.
⩥ Mean Observed Times. Answer: The average of the observation times
for each of the work elements.
⩥ Normal Time. Answer: The mean observed time multiplied by the
performance rating factor by the frequency of occurrence.
⩥ Standard Time. Answer: The length of time it should take a qualified
worker using appropriate process and tools to complete a specific job,
allowing time for personal fatigue and unavoidable delays.
⩥ Just-in-Time (JIT). Answer: A philosophy designed to achieve high-
volume production through elimination of waste and continuous
improvement. Based on a "pull" system rather than a "push" system. The
three elements are just-in-time manufacturing, total quality management,
and respect for people.
⩥ Kanban card. Answer: A card that specifies the exact quantity of
product that needs to be produced.
