MGT301 EXAM 1 KIRN QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION
organization - (ANSWER)A group of people who work together to achieve some specific purpose
management - (ANSWER)The pursuit of organizational goals efficiently and effectively by integrating the
work of people through planning, organizing, leading, and controlling the organizations resources
Efficient - (ANSWER)USE RESOURCES
Effective - (ANSWER)ACHIEVE RESULT
Burger King decided to add breakfast to its hours of operation in order to increase its customers. This
was an attempt to approve the organization's
A. effectiveness
B. planning
C. leading strategy
D. efficiency - (ANSWER)A. Effectiveness
Rewards of studying management - (ANSWER)- you will understand how to deal with organizations from
the outside
- you will understand how to relate to your supervisors
- you will understand how to interact with co-workers
- you will understand how to manage yourself in the workplace
Rewards of practicing management - (ANSWER)- you and your employees can experience a sense of
accomplishment
- you can stretch your abilities and magnify your range
- you can build a catalog of successful products or services
- you can become a mentor and help others
planning - (ANSWER)you set goals and decide how to achieve them
,MGT301 EXAM 1 KIRN QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION
#1 of management process
organizing - (ANSWER)you arrange tasks, people, and other resources to accomplish the work
#2 of management process
leading - (ANSWER)you motivate, direct, and otherwise influence people to work hard to achieve the
organization's goals
#3 of management process
controlling - (ANSWER)you monitor performance, compare it with goals, and take corrective action as
needed
#4 of management process
Laura runs a sales and expense report at the end of each work day. Which management function is she
performing?
A. leading
B. organizing
C. controlling
D. planning - (ANSWER)C. Controlling
Challenges to being an exceptional manager - (ANSWER)1. competitive advantage
2. information technology
3. diversity
4. globalization
5. sustainability
6. happiness and meaningfulness
, MGT301 EXAM 1 KIRN QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION
Competitive Advantage - (ANSWER)The ability of an organization to produce goods or services more
effectively than competitors do, thereby outperforming them
Having a competitive advantage means - (ANSWER)- being responsive to customers
- innovation- ways to deliver better goods or services
- quality- making improvements in quality so that consumers choose your product
- efficiency- overstaffing and overuse of raw materials can make you less competitive
John wants his salespeople to use salesforce.com to improve their sales. Which challenge is he trying to
manage?
A. diversity
B. information technology
C. competitive advantage
D. globalization - (ANSWER)B. Information technology
By 2019, consumers worldwide are projected to spend ______________ online, double that of 2015 -
(ANSWER)$3.55 trillion
Information technology has led to the growth of _________, using the internet to facilitate every aspect
of running a business - (ANSWER)e-business
in 2030, nearly one in five U.S. residents are expected to be __________ and older - (ANSWER)65
Sustainability - (ANSWER)- the economic development that meets the needs of the present without
compromising the ability to future generations to meet their own needs
Levels of Management - (ANSWER)1. top
2. middle
3. first-line
4. non managerial personell
organization - (ANSWER)A group of people who work together to achieve some specific purpose
management - (ANSWER)The pursuit of organizational goals efficiently and effectively by integrating the
work of people through planning, organizing, leading, and controlling the organizations resources
Efficient - (ANSWER)USE RESOURCES
Effective - (ANSWER)ACHIEVE RESULT
Burger King decided to add breakfast to its hours of operation in order to increase its customers. This
was an attempt to approve the organization's
A. effectiveness
B. planning
C. leading strategy
D. efficiency - (ANSWER)A. Effectiveness
Rewards of studying management - (ANSWER)- you will understand how to deal with organizations from
the outside
- you will understand how to relate to your supervisors
- you will understand how to interact with co-workers
- you will understand how to manage yourself in the workplace
Rewards of practicing management - (ANSWER)- you and your employees can experience a sense of
accomplishment
- you can stretch your abilities and magnify your range
- you can build a catalog of successful products or services
- you can become a mentor and help others
planning - (ANSWER)you set goals and decide how to achieve them
,MGT301 EXAM 1 KIRN QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION
#1 of management process
organizing - (ANSWER)you arrange tasks, people, and other resources to accomplish the work
#2 of management process
leading - (ANSWER)you motivate, direct, and otherwise influence people to work hard to achieve the
organization's goals
#3 of management process
controlling - (ANSWER)you monitor performance, compare it with goals, and take corrective action as
needed
#4 of management process
Laura runs a sales and expense report at the end of each work day. Which management function is she
performing?
A. leading
B. organizing
C. controlling
D. planning - (ANSWER)C. Controlling
Challenges to being an exceptional manager - (ANSWER)1. competitive advantage
2. information technology
3. diversity
4. globalization
5. sustainability
6. happiness and meaningfulness
, MGT301 EXAM 1 KIRN QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION
Competitive Advantage - (ANSWER)The ability of an organization to produce goods or services more
effectively than competitors do, thereby outperforming them
Having a competitive advantage means - (ANSWER)- being responsive to customers
- innovation- ways to deliver better goods or services
- quality- making improvements in quality so that consumers choose your product
- efficiency- overstaffing and overuse of raw materials can make you less competitive
John wants his salespeople to use salesforce.com to improve their sales. Which challenge is he trying to
manage?
A. diversity
B. information technology
C. competitive advantage
D. globalization - (ANSWER)B. Information technology
By 2019, consumers worldwide are projected to spend ______________ online, double that of 2015 -
(ANSWER)$3.55 trillion
Information technology has led to the growth of _________, using the internet to facilitate every aspect
of running a business - (ANSWER)e-business
in 2030, nearly one in five U.S. residents are expected to be __________ and older - (ANSWER)65
Sustainability - (ANSWER)- the economic development that meets the needs of the present without
compromising the ability to future generations to meet their own needs
Levels of Management - (ANSWER)1. top
2. middle
3. first-line
4. non managerial personell
