MGT301 Exam 1 Kirn/ MGT 301 Exam 1 Kirn UKY (Ch 1-
4)/ MGT301 UKY KIRN EXAM 1/ MGT 301 Exam 1 With
complete solu'on RATED A+ NEW EDITION
organiza on - Ans A group of people who work together to achieve some specific purpose
management - Ans The pursuit of organiza onal goals efficiently and effec vely by integra ng
the work of people through planning, organizing, leading, and controlling the organiza ons
resources
Efficient - Ans USE RESOURCES
Effec ve - Ans ACHIEVE RESULT
Burger King decided to add breakfast to its hours of opera on in order to increase its
customers. This was an a.empt to approve the organiza on's
A. effec veness
B. planning
C. leading strategy
D. efficiency - Ans A. Effec veness
Rewards of studying management - Ans - you will understand how to deal with organiza ons
from the outside
,- you will understand how to relate to your supervisors
- you will understand how to interact with co-workers
- you will understand how to manage yourself in the workplace
Rewards of prac cing management - Ans - you and your employees can experience a sense of
accomplishment
- you can stretch your abili es and magnify your range
- you can build a catalog of successful products or services
- you can become a mentor and help others
planning - Ans you set goals and decide how to achieve them
#1 of management process
organizing - Ans you arrange tasks, people, and other resources to accomplish the work
#2 of management process
leading - Ans you mo vate, direct, and otherwise influence people to work hard to achieve the
organiza on's goals
#3 of management process
controlling - Ans you monitor performance, compare it with goals, and take correc ve ac on
as needed
#4 of management process
, Laura runs a sales and expense report at the end of each work day. Which management
func on is she performing?
A. leading
B. organizing
C. controlling
D. planning - Ans C. Controlling
Challenges to being an excep onal manager - Ans 1. compe ve advantage
2. informa on technology
3. diversity
4. globaliza on
5. sustainability
6. happiness and meaningfulness
Compe ve Advantage - Ans The ability of an organiza on to produce goods or services more
effec vely than compe tors do, thereby outperforming them
Having a compe ve advantage means - Ans - being responsive to customers
- innova on- ways to deliver be.er goods or services
- quality- making improvements in quality so that consumers choose your product
- efficiency- overstaffing and overuse of raw materials can make you less compe ve
John wants his salespeople to use salesforce.com to improve their sales. Which challenge is he
trying to manage?
A. diversity
B. informa on technology
, C. compe ve advantage
D. globaliza on - Ans B. Informa on technology
By 2019, consumers worldwide are projected to spend ______________ online, double that of
2015 - Ans $3.55 trillion
Informa on technology has led to the growth of _________, using the internet to facilitate
every aspect of running a business - Ans e-business
in 2030, nearly one in five U.S. residents are expected to be __________ and older - Ans 65
Sustainability - Ans - the economic development that meets the needs of the present without
compromising the ability to future genera ons to meet their own needs
Levels of Management - Ans 1. top
2. middle
3. first-line
4. non managerial personell
Top Managers - Ans make LONG TERM DECISIONS about the overall direc on of the
organiza on and ESTABLISH OBJECTIVES, policies, and strategies for it
Middle Managers - Ans IMPLEMENT POLICIES/PLANS of the top managers above them and
SUPERVISE TASKS OF FIRST LINE MANAGERS
- consider ~~~~"high touch"~~~~~~ jobs; dealing with people rather than computer screens or
voice-response systems
4)/ MGT301 UKY KIRN EXAM 1/ MGT 301 Exam 1 With
complete solu'on RATED A+ NEW EDITION
organiza on - Ans A group of people who work together to achieve some specific purpose
management - Ans The pursuit of organiza onal goals efficiently and effec vely by integra ng
the work of people through planning, organizing, leading, and controlling the organiza ons
resources
Efficient - Ans USE RESOURCES
Effec ve - Ans ACHIEVE RESULT
Burger King decided to add breakfast to its hours of opera on in order to increase its
customers. This was an a.empt to approve the organiza on's
A. effec veness
B. planning
C. leading strategy
D. efficiency - Ans A. Effec veness
Rewards of studying management - Ans - you will understand how to deal with organiza ons
from the outside
,- you will understand how to relate to your supervisors
- you will understand how to interact with co-workers
- you will understand how to manage yourself in the workplace
Rewards of prac cing management - Ans - you and your employees can experience a sense of
accomplishment
- you can stretch your abili es and magnify your range
- you can build a catalog of successful products or services
- you can become a mentor and help others
planning - Ans you set goals and decide how to achieve them
#1 of management process
organizing - Ans you arrange tasks, people, and other resources to accomplish the work
#2 of management process
leading - Ans you mo vate, direct, and otherwise influence people to work hard to achieve the
organiza on's goals
#3 of management process
controlling - Ans you monitor performance, compare it with goals, and take correc ve ac on
as needed
#4 of management process
, Laura runs a sales and expense report at the end of each work day. Which management
func on is she performing?
A. leading
B. organizing
C. controlling
D. planning - Ans C. Controlling
Challenges to being an excep onal manager - Ans 1. compe ve advantage
2. informa on technology
3. diversity
4. globaliza on
5. sustainability
6. happiness and meaningfulness
Compe ve Advantage - Ans The ability of an organiza on to produce goods or services more
effec vely than compe tors do, thereby outperforming them
Having a compe ve advantage means - Ans - being responsive to customers
- innova on- ways to deliver be.er goods or services
- quality- making improvements in quality so that consumers choose your product
- efficiency- overstaffing and overuse of raw materials can make you less compe ve
John wants his salespeople to use salesforce.com to improve their sales. Which challenge is he
trying to manage?
A. diversity
B. informa on technology
, C. compe ve advantage
D. globaliza on - Ans B. Informa on technology
By 2019, consumers worldwide are projected to spend ______________ online, double that of
2015 - Ans $3.55 trillion
Informa on technology has led to the growth of _________, using the internet to facilitate
every aspect of running a business - Ans e-business
in 2030, nearly one in five U.S. residents are expected to be __________ and older - Ans 65
Sustainability - Ans - the economic development that meets the needs of the present without
compromising the ability to future genera ons to meet their own needs
Levels of Management - Ans 1. top
2. middle
3. first-line
4. non managerial personell
Top Managers - Ans make LONG TERM DECISIONS about the overall direc on of the
organiza on and ESTABLISH OBJECTIVES, policies, and strategies for it
Middle Managers - Ans IMPLEMENT POLICIES/PLANS of the top managers above them and
SUPERVISE TASKS OF FIRST LINE MANAGERS
- consider ~~~~"high touch"~~~~~~ jobs; dealing with people rather than computer screens or
voice-response systems
