COMPREHENSIVE NURSING
COMMUNICATION, ADMISSION, AND
ANATOMY REVIEW EXAM STUDY GUIDE
QUESTIONS WITH CORRECT DETAILED
ANSWERS
What is presenting reality in communication? --ANSWER--Helping
the patient understand the situation as it is, rather than as they
perceive it.
What does summarizing involve in communication? --ANSWER--
Recapping the main points of the conversation to reinforce
understanding.
What are non-therapeutic techniques in communication? --ANSWER-
-Methods that hinder effective communication, such as asking 'why'
questions or giving advice.
What is an example of a non-therapeutic technique? --ANSWER--
Minimizing feelings.
Page 1 of 51
,What is verbal communication? --ANSWER--Communication that
involves spoken words, tone, pace, and volume.
What is nonverbal communication? --ANSWER--Communication
that includes eye contact, posture, facial expressions, gestures, and
personal space.
What should a nurse do when communicating with a hearing-impaired
patient? --ANSWER--Face the patient, speak clearly and slowly, and
use gestures or written communication.
What is the best action for a nurse when a patient has limited English
proficiency? --ANSWER--Use a certified interpreter.
What are the phases of the nurse-patient relationship? --ANSWER--
Orientation Phase, Working Phase, Termination Phase.
What is the primary goal of admission procedures? --ANSWER--To
ensure patient safety and comfort while collecting baseline data.
Page 2 of 51
,What should a nurse do during the admission process? --ANSWER--
Verify patient identity, obtain vital signs, and conduct medication
reconciliation.
What is active listening? --ANSWER--A therapeutic communication
technique that involves fully concentrating, understanding,
responding, and remembering what the patient says.
What are open-ended questions? --ANSWER--Questions that cannot
be answered with a simple 'yes' or 'no' and encourage the patient to
share more information.
What is the purpose of clarifying in communication? --ANSWER--To
ensure understanding by asking for more information or details.
What does restating involve in therapeutic communication? --
ANSWER--Repeating what the patient has said in your own words to
confirm understanding.
What is reflecting in communication? --ANSWER--Mirroring the
patient's feelings or emotions to show understanding.
Page 3 of 51
, What does exploring mean in therapeutic communication? --
ANSWER--Encouraging the patient to delve deeper into their
thoughts and feelings.
What is the role of offering self in communication? --ANSWER--
Providing oneself as a resource to the patient to build trust.
What does focusing mean in therapeutic communication? --
ANSWER--Directing the conversation to a specific topic or issue.
What is the purpose of a fall risk assessment during admission? --
ANSWER--To identify patients at risk of falling and implement
safety measures.
What does SBAR stand for in nursing communication? --ANSWER--
Situation, Background, Assessment, Recommendation.
What is the priority action when a patient insists on leaving against
medical advice (AMA)? --ANSWER--Explain the risks of leaving
and notify the provider.
Page 4 of 51
COMMUNICATION, ADMISSION, AND
ANATOMY REVIEW EXAM STUDY GUIDE
QUESTIONS WITH CORRECT DETAILED
ANSWERS
What is presenting reality in communication? --ANSWER--Helping
the patient understand the situation as it is, rather than as they
perceive it.
What does summarizing involve in communication? --ANSWER--
Recapping the main points of the conversation to reinforce
understanding.
What are non-therapeutic techniques in communication? --ANSWER-
-Methods that hinder effective communication, such as asking 'why'
questions or giving advice.
What is an example of a non-therapeutic technique? --ANSWER--
Minimizing feelings.
Page 1 of 51
,What is verbal communication? --ANSWER--Communication that
involves spoken words, tone, pace, and volume.
What is nonverbal communication? --ANSWER--Communication
that includes eye contact, posture, facial expressions, gestures, and
personal space.
What should a nurse do when communicating with a hearing-impaired
patient? --ANSWER--Face the patient, speak clearly and slowly, and
use gestures or written communication.
What is the best action for a nurse when a patient has limited English
proficiency? --ANSWER--Use a certified interpreter.
What are the phases of the nurse-patient relationship? --ANSWER--
Orientation Phase, Working Phase, Termination Phase.
What is the primary goal of admission procedures? --ANSWER--To
ensure patient safety and comfort while collecting baseline data.
Page 2 of 51
,What should a nurse do during the admission process? --ANSWER--
Verify patient identity, obtain vital signs, and conduct medication
reconciliation.
What is active listening? --ANSWER--A therapeutic communication
technique that involves fully concentrating, understanding,
responding, and remembering what the patient says.
What are open-ended questions? --ANSWER--Questions that cannot
be answered with a simple 'yes' or 'no' and encourage the patient to
share more information.
What is the purpose of clarifying in communication? --ANSWER--To
ensure understanding by asking for more information or details.
What does restating involve in therapeutic communication? --
ANSWER--Repeating what the patient has said in your own words to
confirm understanding.
What is reflecting in communication? --ANSWER--Mirroring the
patient's feelings or emotions to show understanding.
Page 3 of 51
, What does exploring mean in therapeutic communication? --
ANSWER--Encouraging the patient to delve deeper into their
thoughts and feelings.
What is the role of offering self in communication? --ANSWER--
Providing oneself as a resource to the patient to build trust.
What does focusing mean in therapeutic communication? --
ANSWER--Directing the conversation to a specific topic or issue.
What is the purpose of a fall risk assessment during admission? --
ANSWER--To identify patients at risk of falling and implement
safety measures.
What does SBAR stand for in nursing communication? --ANSWER--
Situation, Background, Assessment, Recommendation.
What is the priority action when a patient insists on leaving against
medical advice (AMA)? --ANSWER--Explain the risks of leaving
and notify the provider.
Page 4 of 51
