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1. CNA's are prohibited to engage in certain activities, including but not limited
to:: Give medications, take verbal orders from MD, insert tubes or IVs, apply sterile dressings
2. Who does a CNA report to?: Nursing supervisor
3. CNA's provide ________ care to residents.: Direct care
4. Since you typically spend the most time with a patient, what should you be
constantly looking out for or be aware of?: Changes in a patient's condition.
5. Who develops the resident's care plan that the CNA will follow?: LPN or RN (direct
superior)
6. Chain of command at a long-term care facility?: Doctor > Nurse Director > RN Supervisor >
RN > LPN > CNA
7. What is the most used skill in the health care career?: Communication- listening,
responding, documeting.
8. Is it better to use open-ended questions or close-ended questions when
speaking with residents?: Open-ended ('tell me more', 'let me see if I understand')
9. How should you speak to a client who has a hearing impediment?: Speak clearly,
slowly & directly
Turn down TV & face client
10. A threat or actual physical/mental harm to a resident?: Abuse
11. Touching a resident without their permission? (shoving, pushing, hitting): As-
sault
12. Unlawful personal violence toward a resident? (bathing w/o permission,
etc): Battery
13. Preventing a resident from moving freely about with or w/o force against
their wishes?: False imprisonment
14. Accidently or intentionally ignoring the needs of a resident which causes
harm, injury, or change in condition? (patient gets bedsore bc of not turning
him every 2 hours, not bathing patient): Neglect
15. Neglecting what you were taught by omitting care or performing incorrect
care which causes harm to the resident? (not putting up bedrails): Negligence
16. Defines the tasks that health care providers are trained and allowed to
provide by law. Laws regulate what a nursing assistant can and cannot do
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, CNA Written Exam NC
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vary from state to state? (giving medication is 'out of scope or practice' for a
CNA): Scope of Practice
17. What does a resident's care plan consist of?: What the CNA needs to do for the resident and
paints a picture for the resident's disabilities, limitations, and conditions.
18. Skin tears, frequent crying, personality changes, refusal to carry out ADLs,
fear of touch, anxiety, and refusal of certain visitors are all signs of what?: Sus-
pected abuse
19. What is required of CNA's due to the OBRA act? (Omnibus Budget Reconcili-
ation): Pass a competency evaluation before employed and regular 12 hours of in-service each year.
20. What is an Ombudsman?: A person assigned by law to be the legal advocate for residents- helps
residents solve complaints
21. Why is HIPPA important?: It is a federal law that requires all employees and health care organizations
to keep patient health information private.
22. What is PHI? (Part of HIPPA): Protected health information.
23. All Residents have the Right to:: Choose their own physician
Participate in plan of care
Manage their own finances
Have access to visitors, medical charts, confidential communication with visits, public places, and legal reps
Refuse medication and care
24. All restraints require a _________'s order.: Doctor's
25. How often should you check on restrained residents and what should you
check for?: Every 15 minutes and check for skin irritation, breathing problems, or other complaints.
26. CNA's are expected to accept all _____ and therefore, not project their own
________ on residents.: religions
27. What should you do if you notice signs of depression?: Report to the nurse.
28. What should you do if you see a resident masturbating in public?: Take them to a
private area.
29. What should you do if a resident is showing unwanted sexual advances to
staff or to other residents?: Be frank and confront the unwanted behavior- alos notify supervisor.
30. Diabetic diet consists of?: Low sugar
31. Heart healthy diet?: Low salt, low fat
32. Low calorie diet?: Decrease calories to induce weight loss
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