Chapter 8: Planned Change
Planned change
- deliberate application of knowledge & skills by a leader to bring about change.
- "well thought out effort to make something occur".
Change Agent?
person skilled in theory & implementation of planned change.
What are key qualities of an effective change agent?
1. Visionary
2. Risk taker
3. Flexible
4. Communicator
5. Creative
6. Sensitive
7. Current
How does planning for change differ from planning for innovation?
Change means making improvements, while innovation means creating something new
that causes a big change.
What is Organized Abandonment ?
intentionally discontinuing outdated things to make room for innovation.
How does planned change differ from accidental change?
, Planned change is done on purpose with a plan;
Accidental change (change by drift) happens by chance without planning. It is
unintentional and Negative.
Accidental change example
A file system update accidentally deletes shared drives, forcing employees to rebuild
workflows — an unplanned and unwanted disruption.
Emergent change
- to spontaneous, adaptive alterations that arise in response to unexpected
circumstances
within an organization or system.
- happens when people adapt on their own to real-world situations — it’s unplanned,
flexible, and continuous.
What is a key difference between management and leadership in change?
Managers maintain the status quo, while leaders embrace and drive change.
What are the 3 Good Reasons for Change?
1. change to solve problems.
2. change to make work more efficient.
3. Change to reduce unnecessary workload.
What is Change Fatigue?
A state of exhaustion that happens when people or organizations experience too many
changes or too much stress in a short period.
What should leaders do if an organization has recently faced Change Fatigue?