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elements of culture - correct answer -language, jargon, communication
patterns, media, stories, myths, legends, ceremonies and rituals, values,
ethics, and decision making styles
Organizations culture must - correct answer -align with strategy
Second Generation OD - correct answer -focused on organizational
environment and aligning the organization with its environment
Organizations can improve productivity and profits by - correct answer -
changing the dominant cultural values
Changing the dominant cultural values can be done by - correct answer
--reinforcing new patterns, telling new stories, using different languages
and communication, and adopting a different decision making style
,No one can - correct answer -correct organization culture
Change management and strategic change - correct answer --OD
becomes more strategic
-connected to organization-wide outcome
Organizational leaders started to realize that - correct answer -the right
strategy is meaningless unless communicated, understood, and adopted
by organizational members
Internally and externally - correct answer -change must be managed
Organizational Learning - correct answer -the detection and correction
of error
, Model I thinking - correct answer --managers set objectives and
employees work toward those
-strive to win
-discourage the expression of feelings
-very rational; take an objective stance
-very controlling
Model II thinking - correct answer --promotes valid information
-free and inform choice
-internal commitment
-need to adopt this over model I
System thinking - correct answer -seeing the organization as a system;
seeing how parts interrelate/affect one another
Personal Mastery - correct answer -engaging in and committing to
personal vision, goals, and development