PCA/CFSS Worker Training Test – Exam Questions
and 100% Verified Answers | Latest Update for
Personal Care Assistant and Community First
Services and Supports Certification
Yes, this situation should be reported to the Minnesota Adult Abuse Reporting
Center(MAARC/CEP). - ANSWER -Joel is a young man who is diagnosed with
bipolar disorder. He attends an adult day program where he met a new friend, Jill.
Jill also attends the same day program and is diagnosed with depression. You are
the facilitator of a group session at the day program. After group, Joel tells you that
Jill has been "borrowing" money from him and now he is not able to pay his rent.
Joel stated when he asks Jill for his money back, she gets upset with him and calls
him names. This is very upsetting to Joel because he likes Jill. You're not sure how
much money Jill has borrowed, but you are concerned about Joel and his ability to
say "no" to Jill the next time she asks for money. You are also concerned about
Joel's inability to pay his rent and fear he may get evicted.
Yes, this situation should be reported tothe Minnesota Adult Abuse Reporting
Center(MAARC/CEP). - ANSWER -A resident's family member alleges that her
mother's money has been stolen. According to the family member, she gave her
mother, who is a resident of the facility, $50 one week ago so that her mother
would have money to get her hair done. However, the money is no longer in the
drawer and her mother has not had her hair done.
Nothing, unless you lied on purpose - ANSWER -Suppose you think someone is
abusing the person you work with and report it. Then, a government worker
investigates and does not agree. What will happen?
Anyone receiving PCA or CFSS services - ANSWER -PCA and CFSS workers
legally must report suspected maltreatment of:
, report it immediately - ANSWER -If you suspect abuse of a person you're
providing services for, but are not completely sure:
- You might not be allowed to do similar work in the future
- The person could be harmed
- You could be sued - ANSWER -If you do not report suspected maltreatment of a
person you're providing services for, what might happen?
The person's plan - ANSWER -The most important thing to reference about what
to do in case of an emergency is:
As soon as possible, before an emergency occurs - ANSWER -When should you
find out what to do in case of an emergency while working?
False - ANSWER -In the event of a non-medical emergency in the person's home,
you should always evacuate immediately.
True - ANSWER -The same situation might be an emergency for one person and
not for another.
- Watch out for changes in the person's health
- Check the person's plan to learn what is typical for the person you support
- Talk to the person about what is typical for their health
- Check the person's plan to learn what to do if you notice changes that concern
you - ANSWER -As a PCA or CFSS worker, you should:
Call 911 or the mental health crisis hotline - ANSWER -If you believe a person
might harm themselves or someone else, you should:
Stay on the phone until the operator hangs up - ANSWER -If you call 911, once
you have ANSWERed all the operator's questions, you should:
Always - ANSWER -When should you take precaustions against spreading
infection?
and 100% Verified Answers | Latest Update for
Personal Care Assistant and Community First
Services and Supports Certification
Yes, this situation should be reported to the Minnesota Adult Abuse Reporting
Center(MAARC/CEP). - ANSWER -Joel is a young man who is diagnosed with
bipolar disorder. He attends an adult day program where he met a new friend, Jill.
Jill also attends the same day program and is diagnosed with depression. You are
the facilitator of a group session at the day program. After group, Joel tells you that
Jill has been "borrowing" money from him and now he is not able to pay his rent.
Joel stated when he asks Jill for his money back, she gets upset with him and calls
him names. This is very upsetting to Joel because he likes Jill. You're not sure how
much money Jill has borrowed, but you are concerned about Joel and his ability to
say "no" to Jill the next time she asks for money. You are also concerned about
Joel's inability to pay his rent and fear he may get evicted.
Yes, this situation should be reported tothe Minnesota Adult Abuse Reporting
Center(MAARC/CEP). - ANSWER -A resident's family member alleges that her
mother's money has been stolen. According to the family member, she gave her
mother, who is a resident of the facility, $50 one week ago so that her mother
would have money to get her hair done. However, the money is no longer in the
drawer and her mother has not had her hair done.
Nothing, unless you lied on purpose - ANSWER -Suppose you think someone is
abusing the person you work with and report it. Then, a government worker
investigates and does not agree. What will happen?
Anyone receiving PCA or CFSS services - ANSWER -PCA and CFSS workers
legally must report suspected maltreatment of:
, report it immediately - ANSWER -If you suspect abuse of a person you're
providing services for, but are not completely sure:
- You might not be allowed to do similar work in the future
- The person could be harmed
- You could be sued - ANSWER -If you do not report suspected maltreatment of a
person you're providing services for, what might happen?
The person's plan - ANSWER -The most important thing to reference about what
to do in case of an emergency is:
As soon as possible, before an emergency occurs - ANSWER -When should you
find out what to do in case of an emergency while working?
False - ANSWER -In the event of a non-medical emergency in the person's home,
you should always evacuate immediately.
True - ANSWER -The same situation might be an emergency for one person and
not for another.
- Watch out for changes in the person's health
- Check the person's plan to learn what is typical for the person you support
- Talk to the person about what is typical for their health
- Check the person's plan to learn what to do if you notice changes that concern
you - ANSWER -As a PCA or CFSS worker, you should:
Call 911 or the mental health crisis hotline - ANSWER -If you believe a person
might harm themselves or someone else, you should:
Stay on the phone until the operator hangs up - ANSWER -If you call 911, once
you have ANSWERed all the operator's questions, you should:
Always - ANSWER -When should you take precaustions against spreading
infection?
