Sal D'Angelo is new to the Medicare marketplace having previously been focused on
life insurance and disability income protection products. He intends to conduct an
educational seminar during the AEP at a local hotel and then invite those who attend
to a subsequent marketing meeting to discuss the benefits of next year's plans. How
would you advise Sal?
Give this one a try later!
Sal should conduct the education seminar as an early morning meeting and
the marketing meeting on the following day in the late afternoon so that
there are at least 12 hours between the two meetings.
Agent Martinez wishes to solicit Medicare Advantage prospects through e-mail and
asks you for advice as to whether this is possible. What should you tell her?
Give this one a try later!
, Marketing representatives may initiate electronic contact through e-mail
but an opt-out process must be provided.
Ms. Henderson believes that she will qualify for Medicare Coverage when she turns
65, without paying any premiums, because she has been working for 40 years and
paying Medicare taxes. What should you tell her?
Give this one a try later!
To obtain Part B coverage, she must pay a standard monthly premium,
though it is higher for individuals with higher incomes.
Mr. Bauer is 49 years old, but eighteen months ago he was declared disabled by the
Social Security Administration and has been receiving disability payments. He is
wondering whether he can obtain coverage under Medicare. What should you tell
him?
Give this one a try later!
After receiving such disability payments for 24 months, he will be
automatically enrolled in Medicare, regardless of age.
Mr. Castillo, a naturalized citizen, previously enrolled in Medicare Part B but has
recently stopped paying his Part B premium. Mr. Castillo is still covered by Part A. He
would like to enroll in a Medicare Advantage (MA) plan and is still covered by Part A.
What should you tell him?
Give this one a try later!
, He is not eligible to enroll in a Medicare Advantage plan until he re-enrolls
in Medicare Part B.
Miguel Sanchez is a relatively new agent who has come to you for advice as to what
he can do during the Medicare Advantage Open Enrollment Period (MA-OEP). What
advice should you give Miguel?
Give this one a try later!
During the MA-OEP, Miguel can have one-on-one meetings with
beneficiaries who have requested such meetings.
Mr. Kelly wants to know whether he is eligible to sign up for a Private fee-for-service
(PFFS) plan. What questions would you need to ask to determine his eligibility?
Give this one a try later!
You would need to ask Mr. Kelly if he is entitled to Part A, enrolled in Part B,
and if he lives in the PFFS plan's service area.
Mrs. Parker likes to handle most of her business matters through telephone calls. She
currently is enrolled in Original Medicare Parts A and B but has heard about a
Medicare Advantage plan offered by Senior Health from a neighbor. Mrs. Parker asks
you whether she can enroll in Senior Health's MA plan over the telephone. What can
you tell her?
Give this one a try later!
Telephone enrollment request calls must be recorded. Telephonic
enrollments must include all required elements necessary to complete an
, enrollment.
You have come to Mrs. Midler's home for a sales presentation. At the beginning of the
presentation, Mrs. Midler tells you that she has a copy of her medical records
available because she thinks this will help you understand her needs. She suggests
that you will know which questions to ask her about her health status in order to best
assist her in selecting a plan. What should you do?
Give this one a try later!
You can only ask Mrs. Midler questions about conditions that affect
eligibility, specifically, whether she has one of the conditions that would
qualify her for a special needs plan.
Mr. Moy's wife has a Medicare Advantage plan, but he wants to understand what
coverage Medicare Supplemental Insurance provides since his health care needs are
different from his wife's needs. What could you tell Mr. Moy?
Give this one a try later!
Medicare Supplemental Insurance would help cover his Part A and Part B
deductibles or coinsurance in Original Fee-for-Service (FFS) Medicare as
well as possibly some services that Medicare does not cover.
Your friend's mother just moved to an assisted living facility and he asked if you could
present a program for the residents about the MA-PD plans you market. What could
you tell him?
Give this one a try later!
life insurance and disability income protection products. He intends to conduct an
educational seminar during the AEP at a local hotel and then invite those who attend
to a subsequent marketing meeting to discuss the benefits of next year's plans. How
would you advise Sal?
Give this one a try later!
Sal should conduct the education seminar as an early morning meeting and
the marketing meeting on the following day in the late afternoon so that
there are at least 12 hours between the two meetings.
Agent Martinez wishes to solicit Medicare Advantage prospects through e-mail and
asks you for advice as to whether this is possible. What should you tell her?
Give this one a try later!
, Marketing representatives may initiate electronic contact through e-mail
but an opt-out process must be provided.
Ms. Henderson believes that she will qualify for Medicare Coverage when she turns
65, without paying any premiums, because she has been working for 40 years and
paying Medicare taxes. What should you tell her?
Give this one a try later!
To obtain Part B coverage, she must pay a standard monthly premium,
though it is higher for individuals with higher incomes.
Mr. Bauer is 49 years old, but eighteen months ago he was declared disabled by the
Social Security Administration and has been receiving disability payments. He is
wondering whether he can obtain coverage under Medicare. What should you tell
him?
Give this one a try later!
After receiving such disability payments for 24 months, he will be
automatically enrolled in Medicare, regardless of age.
Mr. Castillo, a naturalized citizen, previously enrolled in Medicare Part B but has
recently stopped paying his Part B premium. Mr. Castillo is still covered by Part A. He
would like to enroll in a Medicare Advantage (MA) plan and is still covered by Part A.
What should you tell him?
Give this one a try later!
, He is not eligible to enroll in a Medicare Advantage plan until he re-enrolls
in Medicare Part B.
Miguel Sanchez is a relatively new agent who has come to you for advice as to what
he can do during the Medicare Advantage Open Enrollment Period (MA-OEP). What
advice should you give Miguel?
Give this one a try later!
During the MA-OEP, Miguel can have one-on-one meetings with
beneficiaries who have requested such meetings.
Mr. Kelly wants to know whether he is eligible to sign up for a Private fee-for-service
(PFFS) plan. What questions would you need to ask to determine his eligibility?
Give this one a try later!
You would need to ask Mr. Kelly if he is entitled to Part A, enrolled in Part B,
and if he lives in the PFFS plan's service area.
Mrs. Parker likes to handle most of her business matters through telephone calls. She
currently is enrolled in Original Medicare Parts A and B but has heard about a
Medicare Advantage plan offered by Senior Health from a neighbor. Mrs. Parker asks
you whether she can enroll in Senior Health's MA plan over the telephone. What can
you tell her?
Give this one a try later!
Telephone enrollment request calls must be recorded. Telephonic
enrollments must include all required elements necessary to complete an
, enrollment.
You have come to Mrs. Midler's home for a sales presentation. At the beginning of the
presentation, Mrs. Midler tells you that she has a copy of her medical records
available because she thinks this will help you understand her needs. She suggests
that you will know which questions to ask her about her health status in order to best
assist her in selecting a plan. What should you do?
Give this one a try later!
You can only ask Mrs. Midler questions about conditions that affect
eligibility, specifically, whether she has one of the conditions that would
qualify her for a special needs plan.
Mr. Moy's wife has a Medicare Advantage plan, but he wants to understand what
coverage Medicare Supplemental Insurance provides since his health care needs are
different from his wife's needs. What could you tell Mr. Moy?
Give this one a try later!
Medicare Supplemental Insurance would help cover his Part A and Part B
deductibles or coinsurance in Original Fee-for-Service (FFS) Medicare as
well as possibly some services that Medicare does not cover.
Your friend's mother just moved to an assisted living facility and he asked if you could
present a program for the residents about the MA-PD plans you market. What could
you tell him?
Give this one a try later!
