Mrs. Hamilton likes to handle most of her business matters through telephone calls.
She is currently enrolled in Original Medicare Parts A and B but has heard about a
Medicare Advantage plan offered by Senior Health from a neighbor. Mrs. Hamilton
asks you whether she can enroll in Senior Health's MA plan over the telephone. What
can you tell her?
I. Enrollment requests can only be made in face-to-face interviews or by mail.
II. Telephone enrollment request calls must be recorded.
III. Telephonic enrollments must include all required elements necessary to complete
an enrollment.
IV. The signature element must be completed via certified mail.
Give this one a try later!
II and III only
Mr. Solomon is enrolled in an MA plan. He recently suffered complications following
hip replacement surgery. As a result, he has spent the last three months in Resthaven,
, a skilled nursing facility. Mr. Solomon is about to be discharged. What advice would
you give him regarding his health coverage options?
Give this one a try later!
His open enrollment period as an institutionalized individual will continue
for two months after the month he moves out of the facility.
Mr. White has been enrolled in the Lexington Private Fee-for-Service (PFFS) Medicare
Advantage Health Plan (Lexington) for several years. Recently, Mr. White decided to
spend time with his children who live in another state that is not in Lexington's service
area. In the future, he may relocate near his children permanently. How does this
move to another service area impact his PFFS MA coverage?
Give this one a try later!
Lexington can allow for Mr. White's continued enrollment for up to 12
months whether or not he is in a visitor/traveler (V/T) program since it is a
PFFS plan.
Mr. Lu is selling his home to permanently move into a retirement facility near his
daughter in a neighboring state before the Annual Election Period. He has a stand-
alone prescription drug plan and has learned it is not available where he is moving.
He doesn't know what he should do. What can you tell him?
Give this one a try later!
Because he is moving outside of the service area, the plan must
automatically disenroll him. He will have a special election period to select
a new plan.
She is currently enrolled in Original Medicare Parts A and B but has heard about a
Medicare Advantage plan offered by Senior Health from a neighbor. Mrs. Hamilton
asks you whether she can enroll in Senior Health's MA plan over the telephone. What
can you tell her?
I. Enrollment requests can only be made in face-to-face interviews or by mail.
II. Telephone enrollment request calls must be recorded.
III. Telephonic enrollments must include all required elements necessary to complete
an enrollment.
IV. The signature element must be completed via certified mail.
Give this one a try later!
II and III only
Mr. Solomon is enrolled in an MA plan. He recently suffered complications following
hip replacement surgery. As a result, he has spent the last three months in Resthaven,
, a skilled nursing facility. Mr. Solomon is about to be discharged. What advice would
you give him regarding his health coverage options?
Give this one a try later!
His open enrollment period as an institutionalized individual will continue
for two months after the month he moves out of the facility.
Mr. White has been enrolled in the Lexington Private Fee-for-Service (PFFS) Medicare
Advantage Health Plan (Lexington) for several years. Recently, Mr. White decided to
spend time with his children who live in another state that is not in Lexington's service
area. In the future, he may relocate near his children permanently. How does this
move to another service area impact his PFFS MA coverage?
Give this one a try later!
Lexington can allow for Mr. White's continued enrollment for up to 12
months whether or not he is in a visitor/traveler (V/T) program since it is a
PFFS plan.
Mr. Lu is selling his home to permanently move into a retirement facility near his
daughter in a neighboring state before the Annual Election Period. He has a stand-
alone prescription drug plan and has learned it is not available where he is moving.
He doesn't know what he should do. What can you tell him?
Give this one a try later!
Because he is moving outside of the service area, the plan must
automatically disenroll him. He will have a special election period to select
a new plan.
