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C208 CHANGE MANAGEMENT AND INNOVATION QUESTIONS WITH COMPLETE ANSWERS

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C208 CHANGE MANAGEMENT AND INNOVATION QUESTIONS WITH COMPLETE ANSWERS

Institution
WGU C208
Course
WGU C208

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What is the most basic role of a leader in promoting organizational change?


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Modeling change from the top of the organization




Which two statements characterize low end disruption?


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o It is an innovation that is good enough.


o It evolves over time into a product with more features.

, How do mental models impact individuals’ responses to organizational change
according to Black and Gregersen?


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Mental models can become barriers that prevent stakeholders' from
perceiving the need for change.




The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to these
changes. Which type of change model should this person employ?


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Descriptive




Place the stages of Everett Roger’s Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage).


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1. Knowledge
2. Persuasion
3. Decision
4. Implementation
5. Confirmation

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Institution
WGU C208
Course
WGU C208

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