Business Studies 0450.IGCSE.
"Job specification - CORRECT ANSWER Make a document with requirements and
qualifications for job"
"Internal recruitment - CORRECT ANSWER Recruit employees within the business
structure, ~promotion"
"External recruitment - CORRECT ANSWER Recruit employees outside of the
business"
"Part time workers - CORRECT ANSWER Workers who work only for a certain amount
of time, 30-35h"
"Full time worker - CORRECT ANSWER Workers who work full working time set by a
business, 35h/week"
"Induction training - CORRECT ANSWER Training which informs the new employee
about the organizational structure of the business, activities, employees"
"On the job training - CORRECT ANSWER Training given on the spot by current
employees, such as demonstrating how the job is done"
"Off the job training - CORRECT ANSWER Training given away from workplace, often
by a specialist"
"Workforce planning - CORRECT ANSWER Planning out the number of workers need
for the business"
"Redundancy - CORRECT ANSWER Dismissal of employees not because of bad work
but because they are no longer needed"
"Industrial tribunal - CORRECT ANSWER A meeting where workers' complaints are
considered because of unfair dismissal or discrimination at work"
"Contract of employment - CORRECT ANSWER A contract which shows that the
employee is working for a company, legal agreement also listing the rights and
responsibilities of workers"
"What is effective communication - CORRECT ANSWER When a message is passed
to another person and the sender receives a response from or understood by receiver"
"Internal communication - CORRECT ANSWER Communication within a business
1
Page
organization"
, "External communication - CORRECT ANSWER Communication outside of business
organization with another"
"Process of effective communication - CORRECT ANSWER The sender sends the
message through appropriate medium to receiver and receiver sends back a response
show understanding"
"One way communication - CORRECT ANSWER Communication in one direction, no
reply"
"Two way communication - CORRECT ANSWER Communication in which a reply is
expected"
"Choosing appropriate communication method (7) - CORRECT ANSWER 1. Who is
sending 2. Who is receiving 3. Content of message 4. Speed 5. Costs 6. Importance of
response 7. Importance of written record"
"Communication methods (3) - CORRECT ANSWER 1. Verbal a. Meeting, talks, video
conferencing 2. Written a. Emails, reports, memos, business letters, notice, text 3.
Visual a. PPT presentation, video clips, posters, photo"
"Entrepreneur - CORRECT ANSWER A person who combines all 4 factors of
production together"
"Qualities of an entrepreneur - CORRECT ANSWER Risk-taking, confident, patient,
optimistic, creative, hard-working"
"Business plan - CORRECT ANSWER A plan which outlines a business' objectives,
name of organization, finance and owners of business"
"Capital employed - CORRECT ANSWER Amount of money invested into a business"
"Comparing the size of businesses (4) - CORRECT ANSWER Number of employees,
output, sales and capital employed"
"Why owners want business to grow - CORRECT ANSWER More profit, status, lower
average costs, more market share"
"Expansion problems (4) - CORRECT ANSWER Bad communication, management,
increase expansion costs"
"Why business want to stay small - CORRECT ANSWER Nature of product/service,
owner wants, market size"
2
Page
"Job specification - CORRECT ANSWER Make a document with requirements and
qualifications for job"
"Internal recruitment - CORRECT ANSWER Recruit employees within the business
structure, ~promotion"
"External recruitment - CORRECT ANSWER Recruit employees outside of the
business"
"Part time workers - CORRECT ANSWER Workers who work only for a certain amount
of time, 30-35h"
"Full time worker - CORRECT ANSWER Workers who work full working time set by a
business, 35h/week"
"Induction training - CORRECT ANSWER Training which informs the new employee
about the organizational structure of the business, activities, employees"
"On the job training - CORRECT ANSWER Training given on the spot by current
employees, such as demonstrating how the job is done"
"Off the job training - CORRECT ANSWER Training given away from workplace, often
by a specialist"
"Workforce planning - CORRECT ANSWER Planning out the number of workers need
for the business"
"Redundancy - CORRECT ANSWER Dismissal of employees not because of bad work
but because they are no longer needed"
"Industrial tribunal - CORRECT ANSWER A meeting where workers' complaints are
considered because of unfair dismissal or discrimination at work"
"Contract of employment - CORRECT ANSWER A contract which shows that the
employee is working for a company, legal agreement also listing the rights and
responsibilities of workers"
"What is effective communication - CORRECT ANSWER When a message is passed
to another person and the sender receives a response from or understood by receiver"
"Internal communication - CORRECT ANSWER Communication within a business
1
Page
organization"
, "External communication - CORRECT ANSWER Communication outside of business
organization with another"
"Process of effective communication - CORRECT ANSWER The sender sends the
message through appropriate medium to receiver and receiver sends back a response
show understanding"
"One way communication - CORRECT ANSWER Communication in one direction, no
reply"
"Two way communication - CORRECT ANSWER Communication in which a reply is
expected"
"Choosing appropriate communication method (7) - CORRECT ANSWER 1. Who is
sending 2. Who is receiving 3. Content of message 4. Speed 5. Costs 6. Importance of
response 7. Importance of written record"
"Communication methods (3) - CORRECT ANSWER 1. Verbal a. Meeting, talks, video
conferencing 2. Written a. Emails, reports, memos, business letters, notice, text 3.
Visual a. PPT presentation, video clips, posters, photo"
"Entrepreneur - CORRECT ANSWER A person who combines all 4 factors of
production together"
"Qualities of an entrepreneur - CORRECT ANSWER Risk-taking, confident, patient,
optimistic, creative, hard-working"
"Business plan - CORRECT ANSWER A plan which outlines a business' objectives,
name of organization, finance and owners of business"
"Capital employed - CORRECT ANSWER Amount of money invested into a business"
"Comparing the size of businesses (4) - CORRECT ANSWER Number of employees,
output, sales and capital employed"
"Why owners want business to grow - CORRECT ANSWER More profit, status, lower
average costs, more market share"
"Expansion problems (4) - CORRECT ANSWER Bad communication, management,
increase expansion costs"
"Why business want to stay small - CORRECT ANSWER Nature of product/service,
owner wants, market size"
2
Page
