To be complete, a business communication should - Answers be specific.
provide all relevant information.
be accurate.
What is the key to ensuring that a message will include the right amount of information? -
Answers Keep asking yourself what information will be necessary to achieve the purpose of the
message.
Why is accuracy an essential element of business communication? - Answers People will make
important decisions based on the communication.
Inaccuracy causes readers to lose trust in the writer.
A brochure that is vague will give the impression that the writer lacks - Answers credibility.
The important principle in business writing is - Answers to say what needs to be said in as few
words as possible.
What is the most important reason business communication should be complete? - Answers It
allows people to effectively act on the message right away.
In business communication, long paragraphs are generally associated with - Answers writer
who is disorganized.
a writer who expects to claim too much of the reader's time.
writing that will be confusing to read.
Which of the following are good principles for determining the amount of information to include
in a business communication? - Answers The reader might not know how to respond to a
message that has too little information.
Too much information is distracting and makes the message harder to comprehend.
Which of the following are common sources of inaccurate information in business
communication? - Answers misinformation
miscalculations
errors in typing
The use of specific facts in your business communication will typically help convince the reader
about which of the following? - Answers You care about the reader.
, You know what you are talking about.
For routine business communications, how many words per sentence should writers aim for? -
Answers 15 words.
Business writing should be concise in order to - Answers make the message easier to
comprehend.
When readers receive a business message that consists of long paragraphs, they typically will -
Answers skim the text instead of reading each word.
In general, for complex or analytical business communications, the average written sentence
length should be ______ or fewer words. - Answers 20
Which of the following sentences contain redundant words or phrases? - Answers We base our
evaluations on a company's past history.
Each year we sponsor an annual family retreat that includes friends and family members.
We will be happy to aid and assist you with your project.
Which of the following sentences contain empty phrases? - Answers Needless to say, we made
no profit last year.
With that said, let me summarize our recent accomplishments.
With all due respect, your sales projections are incorrect.
Which sentences contain wordy prepositional phrases? - Answers On occasion we have lunch at
our place of business.
In the future, we will address these issues with due diligence in hopes of arriving at a solution.
In order to increase the number of successful sales, take out advertisements in a newspaper.
When your writing style is similar to the way your readers think and talk, - Answers they will
understand the message despite the many distractions in a work environment.
they will process the information more easily.
Which two of the following can often be changed into action verbs in an effort to make your
writing more dynamic? - Answers nouns
forms of the verb to be
Redundant words and phrases - Answers repeat the meaning of previously used words and
phrases