whistleblowing
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an employee who reports wrongdoing in the organization to parties who
can take action
intranet
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a local or restricted communications network
T/F: people acquire values in the process of growing up
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True
grievance procedure
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formal process of filing a complaint and resolving a dispute within an
organization
value
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the importance a person attaches to something; values are also tied to the
enduring belief that one mode of conduct is better than another
Hawthorne Effect
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applying research methods to investigate problems of employee
productivity using the scientific method; in the study, employees reacted
positively because management cared about them
,T/F: early life experiences do not play a key role in developing high/low self-esteem
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false; they do play a key role
expectancy theory of motivation
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people will be motivated if they believe that their efforts will lead to
desired outcomes
Employee network (or affinity) groups
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network groups of employees throughout the company who affiliate on the
basis of a group characteristic such as race, ethnicity, sex, sexual
orientation, or physical ability status
scientific management
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, theory that focuses on the application of scientific methods to increase
individual workers' productivity
____________ and ________________ while talking shows that you're interested in the conversation
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smiling and eye contact
passive-aggressive personalities
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a person who appears to enthusiastically and readily respond to another
person's request or demand while acting in ways that negatively and
passively resist the request
diagonal communication
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one department manager talking to another department manager
self
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an employee who reports wrongdoing in the organization to parties who
can take action
intranet
Give this one a try later!
a local or restricted communications network
T/F: people acquire values in the process of growing up
,Give this one a try later!
True
grievance procedure
Give this one a try later!
formal process of filing a complaint and resolving a dispute within an
organization
value
Give this one a try later!
the importance a person attaches to something; values are also tied to the
enduring belief that one mode of conduct is better than another
Hawthorne Effect
Give this one a try later!
applying research methods to investigate problems of employee
productivity using the scientific method; in the study, employees reacted
positively because management cared about them
,T/F: early life experiences do not play a key role in developing high/low self-esteem
Give this one a try later!
false; they do play a key role
expectancy theory of motivation
Give this one a try later!
people will be motivated if they believe that their efforts will lead to
desired outcomes
Employee network (or affinity) groups
Give this one a try later!
network groups of employees throughout the company who affiliate on the
basis of a group characteristic such as race, ethnicity, sex, sexual
orientation, or physical ability status
scientific management
Give this one a try later!
, theory that focuses on the application of scientific methods to increase
individual workers' productivity
____________ and ________________ while talking shows that you're interested in the conversation
Give this one a try later!
smiling and eye contact
passive-aggressive personalities
Give this one a try later!
a person who appears to enthusiastically and readily respond to another
person's request or demand while acting in ways that negatively and
passively resist the request
diagonal communication
Give this one a try later!
one department manager talking to another department manager
self
Give this one a try later!
