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BUS 106 TEST 4 QUESTIONS WITH COMPLETE ANSWERS

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BUS 106 TEST 4 QUESTIONS WITH COMPLETE ANSWERS

Institution
BUS 106
Course
BUS 106

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What does discussing coordination mean?


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provide guidelines for how employees should communicate and cooperate
with one another.




The name block of a résumé typically contains

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contact information




When providing directions in a routine message, you should give __ instructions.


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step-by-step




Routine business messages should be constructed like other good writing, through
use of


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Reviewing, planning, and drafting




An effective flyer promoting a financial services firm might contain which of the
following elements?


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you-voice
tangible benefits

,To maintain goodwill when making a routine, you should compose your message
with.a tone that has which two characteristics?


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Other-oriented, positive




Because people tend to balk at embracing persuasive messages, one of your most
important endeavors is to establish


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credibility




Using counterpoints in persuasive messages is risky primarily because you might


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SEEM TO HAVE ADVERSARIAL TONE




Which three of the following should be done when giving a negative performance
review?


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, ask the employee why the performance is not betterexplain how poor
individual performance affects the organizationseek solutions that
emphasize optimism for the employees future with the company




Which of the following is an advantage of delivering bad news in person?


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One can effectively clarify and explain the bad news when it is in person.




Which of the following is true about communication channels used with bad-news
messages?


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It is not always possible for a person to use the preferred communication
channel in a given situation




In business correspondence, you should understand products and ideas in great
depth so you can speak with


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- authority
- competency

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Institution
BUS 106
Course
BUS 106

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Written in
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Type
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