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HSA 305 QUIZ 3 / HSA305 QUIZ 3.: GRADED A | 100% CORRECT |STRAYER

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HSA 305 QUIZ 3 / HSA305 QUIZ 3.: GRADED A | 100% CORRECT |STRAYERHSA 305 QUIZ 3 • Question 1 4 out of 4 points When an organization identifies its customers and uncovers conflicting needs, it may need to: Answer • Question 2 4 out of 4 points To deliver health care value, what must be in the mix? Answer • Question 3 4 out of 4 points The core purpose for an organization's existence is usually contained in its: Answer • Question 4 4 out of 4 points "Users" are a subset of: Answer • Question 5 4 out of 4 points Building deeper understanding and ties with individual customers is the definition of: Answer • Question 6 4 out of 4 points Differentiating a product, service or organization so that it is less affected by the five forces is called: Answer • Question 7 4 out of 4 points Entering ventures that are unrelated to the present business is the definition of: Answer • Question 8 4 out of 4 points Strategic planning starts with: Answer • Question 9 4 out of 4 points The fourth step in drafting a useful and appropriate strategy is: Answer • Question 10 4 out of 4 points If a product's quality can be evaluated from its use, that product is called a(n): Answer • Question 11 4 out of 4 points What is meant by an organization's distinctive competencies? Answer • Question 12 4 out of 4 points Goals should be prioritized because some may be more important than others, some may conflict with others and: Answer • Question 13 4 out of 4 points New entrants in the market generally cause a decrease in market share and: Answer • Question 14 4 out of 4 points One of the biggest obstacles to mission statement preparation is the inability of decision makers to agree on: Answer • Question 15 4 out of 4 points Fulfillment management is a core business process that involves: Answer • Question 16 4 out of 4 points What is the ‘heightened attention’ level of information gathering? Answer • Question 17 4 out of 4 points “How and where information gets into memory” is the definition of: Answer • Question 18 4 out of 4 points The first step in the five stage buying decision model is: Answer • Question 19 4 out of 4 points Cognitive dissonance theory asserts that almost every purchase is likely to lead to: Answer • Question 20 4 out of 4 points A supplier that promises a savings if an institution increases its purchases, refunding the difference if the savings fall short, but splitting any additional savings with the customer is practicing: Answer • Question 21 4 out of 4 points What is the subset of available brands that meet initial buying criteria? Answer • Question 22 4 out of 4 points Current models view the decision making process as: Answer • Question 23 4 out of 4 points What is a relationship in which a supplier agrees to resupply the buyer from stock as needed over a length of time? Answer • Question 24 4 out of 4 points “Changes in an individual’s behavior arising from experience” is the definition of: Answer • Question 25 4 out of 4 points A common tool that describes in detail all specifications needed for a project or product: Answer • Question 26 4 out of 4 points A need that is sufficiently pressing to drive a person to action is referred to as: Answer • Question 27 4 out of 4 points Business marketers need to reach decision makers. Larger sellers generally use multilevel indepth selling, while smaller sellers: Answer • Question 28 4 out of 4 points To successfully supply communications and evaluations that reinforce the consumers purchase choices, marketers should: Answer • Question 29 4 out of 4 points What is product value analysis? Answer • Question 30 4 out of 4 points In F. Herzberg’s theory of motivation, what must be present to motivate a purchase? Answer

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HSA 305 QUIZ 3

 Question 1
4 out of 4 points
When an organization identifies its customers and uncovers conflicting needs, it
may need to:
Answer


Correct
Answer: modify its business definition to clarify priorities.
 Question 2
4 out of 4 points
To deliver health care value, what must be in the mix?
Answer


Correct
Answer: Cost, quality and access.
 Question 3
4 out of 4 points
The core purpose for an organization's existence is usually contained in its:
Answer


Correct Answer:
mission statement.
 Question 4
4 out of 4 points
"Users" are a subset of:
Answer


Correct
Answer: customers.
 Question 5
4 out of 4 points

, Building deeper understanding and ties with individual customers is the
definition of:
Answer


Correct Answer:
customer relationship
management.
 Question 6
4 out of 4 points
Differentiating a product, service or organization so that it is less affected by the
five forces is called:
Answer


Correct
Answer: positioning.
 Question 7
4 out of 4 points
Entering ventures that are unrelated to the present business is the definition of:
Answer


Correct
Answer: diversification.
 Question 8
4 out of 4 points
Strategic planning starts with:
Answer


Correct
Answer: developing a definition of the business.
 Question 9
4 out of 4 points
The fourth step in drafting a useful and appropriate strategy is:
Answer

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